Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Free Shipping Of A Sold Item Returned

I sold an item with free shipping, but it was returned due to customer address error. Customer has provided the correct address, but it is not showing up on the sold item. Do I need to do a refund and then the customer repurchase the item to ship it ...

Resolved! EBay standard shipping Snafu

I shipped a package on October 31st to Canada via eBay Standard Shipping Service and it has not arrived to the customer. According to the tracking , it has been in the Chicago USPS since the 15th of November.Ebay is withholding the funds $75 +) until...

Cost of USPS First Class shipping with Large Envelope 10" x 13" 3.3 oz. less than 3/4" thick.

Mailing men's tie inside bubble envelope inside Large White Envelope.

Advice on how to handle refund with lost package insurance

I sold a high value item and took it to post office to get scanned but have gone missing since stuck on USPS in possession while other packages scanned that day got delivered or in transit. Luckily I did insure it. Question is how to handle the refun...

Resolved! Package returned due to Insufficient Address

I had a package returned to me marked Insufficient Address. I only purchase postage through ebay so it went to the address on file for the customer. I would like to refund the $7.00 cost of the item to the customer because he didn't get it, but do I ...

shipping label

I purchased a shipping label for an item and the buyer has now asking the sale to be canceled. I have not shipped it yet. He says he will refuse if I ship. How do I cancel the shipping label and actually receive a refund for it? Thanks in advance

Back dated postage fees from July 2024.

Has anyone else received notice from Ebay regarding undercharging postage fees dating back to July. I have just been smacked with a bill of $264 which will be charged on December 3rd. Not happy Jan.

What happened to eBay's shipping calculator? The new one is horrible. Is this a temporary mistake?

The old one used to show the rates for 3 different cities at once if you didn't plug in a destination zip code. It also showed Ground Advantage cost right up near the top. Now you have to scroll to the very bottom to find that option. Is this yet ano...

Resolved! USPS Cost Adjustments Make NO Sense

I use only USPS priority mail. I use the free USPS priority boxes, small medium and large depending on what size I need to fit my goods into. I thought fee you paid was simply based on which size box you choose, assuming the weight is under a certain...

Shipping cost refund

I just sold two items but I did not use the eBay shipping labels. I mailed the packages using usps and provided tracking numbers in eBay. The packages arrived in fine shape. Since I did not use the eBay shipping labels, will the postage that I charge...

CLICK AND SHIP = EXTORTION

I made a sale and notices that the only way to get the buyers address was to ship with Click and ship. under the barcode displayed was 4.85 so I thought that was the discounted rate through click and ship. It as a small box the size of a baseball so ...

Resolved! Can't Print First Class Shipping Label

Hi Everyone,I am trying to print out a First Class shipping label, but eBay Labels will not let me print anything USPS.The blue box that you click on to print the label is gray and unusable.If I change to any other carrier the box is blue and usable....

Print shipping label

I am shipping my first item. I purchased a shipping label but it didn't print. I am not sure the package dimensions and weight are correct. What do I do?

WOW !!! FedEx shipping adjustment - CREDIT !!!1

I have seen so many rants on these boards about after-the-fact additional charges from UPS and FedEx that I was, at first, stunned to receive an email “Some of your shipping labels have adjustments”. Imagine my surprise to find a $6.11 CREDIT because...

The delivery of the item is significantly delayed

Hello, I ordered a rather expensive item on the 19th of November, which was supposed to be delivered on the 22nd of November, this item has not yet been delivered to the address, please let me know what is going on, as I am in a hurry to receive this...