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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Missing item

I mailed a package to a buyer...tracking # indicates that it is still in transit???? I have been in contact with the buyer, USPS and Ebay...no one seems to have an answer for me...the buyer is very angry and nasty with me....and expects a full refund...

Does anyone know how to switch back to printing the old classic shipping label format?

Ebay switched my shipping labels page without any notice yesterday and now it takes 10 times as long for me to print a label, It would be fine if I sold one item a day but I cant do this for 50+ transactions a day , it would take me an additional 2 h...

Time to dump Stamps.com?

Stamps.com raised their monthly fee to $17.99They used to be nice to use because of cheaper shipping rates.BUT NOW, I am comparing Ebay shipping price to Stamps.comFor 1st class mailing the two are the same.But for Priority mail exam, WA to NY 2lb: S...

USPS First-Class International tracking not getting updated nor delivered

I live in the DFW area.I have shipped a lot of First-Class Packages to Canada, Italy and Finland in the last 6 months and all were delivered successfully within 3 weeks with regular tracking updates.I shipped 1 package each (total 3) to those 3 count...

Resolved! Shipping to freight forwarding company?

I received payment for a pair of shoes and the buyer address is the “Meest America” freight forwarding company in New Jersey. They have 11 positive feedback and I’m willing to ship the item if it’s safe to do so. Can I ship this item to the PayPal ad...

Resolved! IS THIS FAIR? OR NOT FAIR?

Hello all, I need your honest opinions. So, I purchased the new white Galaxy Buds from this seller: Keep in mind that I'm using this with my S9. It has only been 3 days and the earbuds are showing this annoying drop in connection. Also, the "right ea...

Resolved! Buyer wants to return as defective, but it's not

I sold a buyer some electronic equipment as new. They wish to return it with the reason that "it does not work with equipment." I specifically stated in the listing to make sure the item was compatible with their equipment. They selected "defective"...

Resolved! The item is not received

The item is not received. Snooping does not work. Cannot contact customer service. How to create a request?

Resolved! Product Images Not Appearing on Packing Slips

Recently, product images have not been showing up on my packing slip/invoices. It is not consistent, in a batch of packing slips, some of them have the product image, and some of them have the box that shows up when the image can't be displayed. I've...

Resolved! "Guaranteed Delivery Date" on my order details but DON'T PARTICIPATE in Guaranteed Delivery Program?

This is SO frustrating. I DO NOT PARTCIPATE in the eBay Guaranteed Delivery Program, it is & always has been checked "NO" in my site preferences. What I don't understand (and yes I called eBay about it again this morning) is why they show "Guaranteed...

Losing global shipping sales

Global shipping program stopped working for me for all listings. Customers taken to limbo land where they can't order (international sales) . Confirmed lost sales. eBay support confirmed problem and will get back with me when fixed... yeah. Tick Tock...

Resolved! Buyer Used Reshipper to China, Ebay Removed Buyer as Suspicious, Buyer Filed Paypal Claim

Hello Community, I have spent an hour dealing with automated messages at PayPal and cannot get a real person on the phone. I really am not sure how to handle this as this is my first dispute from a buyer via PayPal. Here is the situation:Buyer using ...

Mistakenly closed return

Closed return? I dont believe I closed it or somehow It got closed. Contacted ebay they said contact seller to have the send shy label to me in messages. So far i haven't heard back from them after sending 3 messages. What else can I do? I really nee...

Resolved! Does a lot of DVD Box Sets qualify for Media Mail?

I have a lot of 17 South Park Season DVDs + the movie I'd like to try selling (I don't know if there will be any interest, but I wanted to put them up for a few months before I look into local places to donate before I move). If I package them with s...

Your selling privileges have been temporarily restricted on eBay: Selling practices - Shipping servi

Is anyone else dealing with this nightmare. You get this email and then contact ebay and no one can tell you what the infractions are for, At that point you are restricted but have no solutions to fix the problem. You call the help line where they do...