Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

News flash!

You will get a defect if you appeal a return YOU accepted!

Received item damaged - hugely disappointed

Hi all, After a day of trying to think this through I've decided to come here for any insight and help from people who may have gone through the same situation as I or have been on the other end of the issue. I won a bid for a pricey, collectible ant...

How is this possible (Deals with shipping costs)

I have a few cases of Sopako MRE's (Meal, Ready to Eat) that I thought about selling. Checked the ones that have already been sold and some of them were selling for as low as $35.00 (One sold for $14 plus $20 shipping). I took the case to my local po...

returns

Hello! I have never done anything like this but I am very frustrated. I am a faithful buyer of ebay for many years. So I am hoping you sellers can take better care of us buyers and go to bat for us. I couldn't get an item return back to seller in tim...

A weird thing happened

I haven't been shipping much but I had a sale a few weeks ago. I put it in a priority box that is basically the same size as a medium flat rate box. I thought I checked carefully that it wasn't a medium flat rate box. A few weeks go by and I get a ch...

Resolved! Buyer never shipped item back after starting a return request.

I got a request for a return on 3/21/18 and buyer never returned item and I had forgotten about it until I got an email from Ebay the other day, asking if the item had been returned. There was a message in the return saying they might close the retur...

One item damaged out of set. What to do now?

Sorry if this is a duplicate question, I seem to have a disconnect between desktop and ipad when posting, and I can't find the original question. I hope someone can help me think through this logically, as I’m pretty upset right now. In an example of...

wanted to pay but eBay said the item did not ship to my country - whilst my country is listed

HelloI just won an auction for a stuff for 74 GBP, the ad on ebay said the seller will do international shipping and the cost of shipping is 28.16 GBP. now when I clicked "pay now" the page said that the item did not ship to my country and I should a...

Parcel vs Retail prices

I attempted to print a shipping label today and the dimensions are 20 x 17 x 9 and the weight 3 lb 6 oz and parcel is $42 when retail is $19 and no discount is being added at all. I called eBay and USPS. USPS took my dimensions and weight and calcula...

return issue

I buyer requested a return on a laptop because the webcam did not work. I accepted. I had never used the webcam so was unaware that it didn't work. My bad. Return accepted and paid for the return shipping. I receive it today. I see the packaging and ...

eBay FedEx SmartPost Scam

eBay partners with FedEx to offer SmartPost shipping that claims to carry up to $100 insurance. If your item is damaged in shipping, eBay offers a way to file a claim but then it is impossible to track or collect. Claim form below advises eBay user t...

Resolved! FedEx Label will not print at the right size... the heck?

So I use a Zebra 4"X6" printer. All USPS labels automatically size properly to a 4"x6" document. However, when I use FedEx, the thing slaps a 4"x6" label into an 8.5"x11" document, and gives no other options for the bounding box size. It works just f...

Frustation at Inconsistency in Shipping Costs as Buyer

Is anyone else frustrated with the flexibility and "honesty" system of shipping costs? That it seems an easy loop hole for some (not all, but in my case its been many) sellers to overcharge (which isn't that mail fraud?) and no consiquences other tha...

Resolved! Several Problems w/ International Shipping

Has the international shipping label issue been resolved yet? Am so afraid to try to print a label. A month ago had to void 4 labels then go to the post office to ship. Then wait 2 weeks for my money back from eBay. This stinks. Anyone able to print ...

New scam on shipping and how I saved mine. including USPS intercept, usa2Georgia, 8 mcCullough,

The Problem: I believe the "watchers" of your item you sell are watching when your item sells and are sneaking in an email to ask for an address change. Sold an iPhone and got an email saying "hi, I just bought your iphone 6s and would like to change...