Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Parcel vs Retail prices

I attempted to print a shipping label today and the dimensions are 20 x 17 x 9 and the weight 3 lb 6 oz and parcel is $42 when retail is $19 and no discount is being added at all. I called eBay and USPS. USPS took my dimensions and weight and calcula...

return issue

I buyer requested a return on a laptop because the webcam did not work. I accepted. I had never used the webcam so was unaware that it didn't work. My bad. Return accepted and paid for the return shipping. I receive it today. I see the packaging and ...

eBay FedEx SmartPost Scam

eBay partners with FedEx to offer SmartPost shipping that claims to carry up to $100 insurance. If your item is damaged in shipping, eBay offers a way to file a claim but then it is impossible to track or collect. Claim form below advises eBay user t...

Resolved! FedEx Label will not print at the right size... the heck?

So I use a Zebra 4"X6" printer. All USPS labels automatically size properly to a 4"x6" document. However, when I use FedEx, the thing slaps a 4"x6" label into an 8.5"x11" document, and gives no other options for the bounding box size. It works just f...

Frustation at Inconsistency in Shipping Costs as Buyer

Is anyone else frustrated with the flexibility and "honesty" system of shipping costs? That it seems an easy loop hole for some (not all, but in my case its been many) sellers to overcharge (which isn't that mail fraud?) and no consiquences other tha...

Resolved! Several Problems w/ International Shipping

Has the international shipping label issue been resolved yet? Am so afraid to try to print a label. A month ago had to void 4 labels then go to the post office to ship. Then wait 2 weeks for my money back from eBay. This stinks. Anyone able to print ...

New scam on shipping and how I saved mine. including USPS intercept, usa2Georgia, 8 mcCullough,

The Problem: I believe the "watchers" of your item you sell are watching when your item sells and are sneaking in an email to ask for an address change. Sold an iPhone and got an email saying "hi, I just bought your iphone 6s and would like to change...

eBay FedEx SmartPost Scam

Never use eBay shipping. If your item is damaged in shipping you can kiss it goodbye because your insurance is a joke. I had a buyer claim her item was damaged in shipment. First I called FedEx. They denied any responsibility and said I had to file a...

First time seller return scam questions

Hello everyone. I'm a first-time seller getting rid of some old Bakugan to try and make some money before heading off to college. I sold one for $100 about a week ago and prepared to ship it. I took extreme precautions whilst packing it, and I shippe...

ALL SELLERS NOTE - ebay price gouging buyers

doug@ebaybrian@ebay order today - pic 1 (shows 9.65 shipping paid)sales record page - pic 2 (shows usps 1st class selected)inside listing page - pic 3 (shows 1st class calculated shipping w handling charge)shipping labels page - pic 4 (shows shipping...

How to get a replacement

I’ve opened a return request as it seemed the only relevant option. I received a bin with a damaged lid; all I want is a replacement lid to be sent.The seller has accepted my return request and the return ‘label’ looks nothing more than their address...

Not happy with new shipping options - chosen for us by ebay

i'm not liking this new thing where ebay will choose which shipping options to show on my listings. The example they gave shows that they removed a much lower price option of fedex that takes a few days longer. Some buyers would prefer that, to save ...

Unregistered seller and shipping info

The seller of my product is no longer registered and I have an awkward tracking information. It is still inside the time range that I expect to receive my product. My question here is if anyone knows about the "n n" information on my tracking number....

USPS and "THEIR" Post Office Metrics!

This thread is mainly about USPS and "THEIR" metrics for the various Post Offices around the country. Where we live we are fortunate that within a 10 mile "driving"' distance we have no less then 10 different Post Offices we've used. There are a few ...

seller change his mind, did not ship and dose not refund

I won the bid and made the payment ( set bid 1333 gbp , won and paid 1220 gbp). This Monday (12th Aug 2019), I checked "My eBay: Purchase history" , the information shows that "Estimated delivery Mon, Aug 12 - Tue, Aug 13". However, I have not receiv...