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Forum Posts
Handling Time is Inaccurate
I have a store and I changed my handling time to 3 days I sell hand made items and shipping by the next day was becoming impossible given increased sales). We have verified all listings have this handling time applied to them. However, virtually ever...
eBay eDis "Adress not exist!" Error
Hello everyone. I have openned the eBay eDIS account as my dropshipping supplier said me. He gave me addres that i must add as pick-up address. I added it and when i want to complete the last step, the pop-up shows up saying: "Address not exist". Whe...
Fraudulent returns - Seller lies about item being damaged - What to do?
I recently sold an item (a pool cleaning robot Maytronics Dolphin Triton PS) which was working flawlessly. I had tested it a few weeks before shipping. I put it on auction and clearly stated on the page that "no returns" were accepted. More details c...
Resolved! Return Shipping Label Will Not Load
I initiated a return since the item was not as described. Return was accepted automatically and stated free return shipping but the label is never presented to print. I get the screen attached. I have tried from multiple browsers, 2 PCs and via phone...
Resolved! Can I Reship a Package that was Returned to Sender, Refused, Unable to Forward
I have a package that was shipped to the buyer's eBay/PayPal address, forwarded to a new address with postage due, refused, and then retuned to me with a sticker saying "Return to Sender, Refused, Unable to Forward". The package was returned to me on...
the return was closed!!!
Hello, I ordered an item on March 5th and because I asked for it by mistake I opened a case in the same date The seller replied after two days later and told me it’s shipped it! So I closed the case and told him well I'll keep it! i did that because ...
USPS claims my package is "DEAD MAIL/SENT TO RECOVERY CENTER" - filed a search request. What now?
First time to have a package "lost" by USPS. Filed a search request, but if it's not found, will I be SOL-- required to reimburse the buyer?Background:Sent a reel-to-reel tape via media mail to a buyer in Hickory, NC. The reel case was inside a bubbl...
Resolved! Is there a way to restrict bids from APO/FPO addresses and American territories?
I already have the restriction up so that only people in the USA can bid on whatever I'm selling, as I just don't want to deal with international shipping and all that can entail.I got my first order from an FPO address back on March 1st(I've been se...
Ebay should have a Golbal Shipping Center on the west coast too!
I wish ebay would help us on shipping costs and put a Global Shipping center on the west coast too.
Resolved! Ebay sides with its sellers, not buyers
Purchased an item on January 7, 2019 to go with an Edwardian themed costume. Item didn't even arrive until over a month later and that was after emailing the seller to see where the item was. Then when the item was received it was not as described/pi...
A package destined to Puerto Rico shipped to the US
Hey!I had a package to send to Puerto Rico and the post office told me to ship it to the US. I did, and the tracking number says the costumer recieved it.But she sent me a message saying it did not arrive. What should I do?How can I check if it actua...
Buyers address is invalid
I have sold an item to a buyer in Paris, France and there address is coming up as invalid on the postal website. I have tried to contact the Buyer via Ebay twice but they have not got back to me. I have there parcel here ready to be shipped but I nee...
criminal trying to rob us of an international order
Our company does medical work with handicapped children. We sent an order of 3 brand new phones to Bryansk Russia and now this criminal posted fraudulent photos of empty phone boxes and is trying to rob us of a return. we allowed low feedback interna...
Some sellers easily fool ebay making extra $ for garbage
Bought a keyboard. Seller says they are refurbished. All the keys light up but half of them do nothing. Are dead. I tell the seller and automatically receive a return label for First Class! The box I have to return weighs over 3 pounds! Cannot be shi...
Return request as seller stated wrong size, but picture showed right size and measurements
Hi, I sold a dress and put accidentally the wrong size in the description (because normally I am a size 10 and this dress fitted me fine, but is labeled a size 8). However, one of the pictures clearly show the label with "size 8" on it and additional...
