Shipping

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What's Up With Canada Customs? (CBSA)

Past three shipments have seen excessive delays with processing and shipping orders to Canada. Not only are customers waiting longer to receive parcels and packages, seems Canadians are now getting dinged on everything from books to the most trivial ...

I returned an item and seller asked eBay to step in??

So I bought this sweater where it was hard to tell the condition with certainty the condition from the photos, and seller is incompetent in that they kept alternating saying "new" and "used" in the item title, specs, description, etc. So I emailed th...

WARNING - Fraudulent “return item” emails.

HEAD’S UP I have just received 2 emails stating “I am returning my item (and then an item number with about 10-12 digits). Please let me know when you will send my refund” (They came into my personal email account but I suppose they could also send t...

Incomplete Delivery

Only part of my order was delivered.I have sent a message to the seller but they have not replied yet.How much time should I give the seller to reply before lodging a claim with eBay?

Resolved! International Buyer with US PO Box

I recently had two different buyers, both from the Netherlands, either win an auction or Buy It Now on an item. They both paid very quickly and both have great 100% positive feedback. However they both have US Post Office Boxes in Las Vegas And neith...

Quedaron en reembolsarme un dinero y no lo hicieron

AMABLE COMUNIDAD DE EBAY AGRADEZCO LA AYUDAN PUEDAN DAR YO REGRESE UN ARTICULO DISTINTO ANUNCIADO VENDEDOR ACEPTO LA DEVOLUCIÓN, , VENDEDOR NO ME REMBOLSA EL DINERO , YO POR ERROR CANCELE LE ESPLIQUE EBAY , Y NO ME AYUDAN. VENDEDOR LE MOSTRÉ NUMERO D...

What happens when buyer does not return item, I've already accepted return & paid for postage label?

Hi all, Had a buyer decide to return an item, and contrive some reasons as to why it's not as described, according to him. He's very rude and I'm not big on the vibes he's giving, but there's nothing a seller can do to avoid these kinds of borderline...

Shipping to Canada Is anybody up?

I have an auction ending early tomorrow morning. Have someone from Canada wanting to bid an after telling her I don ‘t ship there she is asking questions why I don’t, I have a bid so it’s going to sell anyway. Any reason why I would? Besides are mone...

Print Shipping Label takes me to UPS and Buyers Address not showing up

I am trying to ship something. It keeps taking me to seller center when I click on print shipping label with UPS generic instructions to set up an account or print a label. Also, the buyers address is not showing up. I opened an account on UPS but st...

GLOBAL SHIPPING FARCE

Global Shipping has STOLEN the item I have sold!!!!! I used "Global Shipping" to send a piece of jewelry to Canada. I believed this was the only way to do this, via the change in eBay's shipping page & policies. Tracking said the package made it to K...

EBay sucks

I am leaving eBay after years of selling and buying since 1999. recently sold an item. Buyer didn't like the item they purchased. Buyer made up a **bleep** excuse why they wanted to return the item. The listing clearly stated no returns. Buyer starte...

REQUEST FOR RETURN LABEL FOR POSSIBLE DEFECTIVE ITEM AND REQUEST FOR REFUND FOR NON-RECEIPT OF ITEM

To whom it may concern, I attempted to request for a full refund for a cellphone battery charger adapter, but when I last looked, it was no longer showing up in my purchase history under the E-bay purchase history tab. It provided some information th...

nunca recibi el reembolso de mi dinero por parte de ebay

quiero saber una manera mas efectiva para contactarme con la gente de ebay, ya que en las opciones que dan desde la pagina selecciono el articulo del cual nunca recibi el reembolso y no me redirecciona ni nada, la pagina queda en el mismo lugar. llev...

good or bad? GLOBAL SHIPPING PROGRAM

I am considering using GSP and would appreciate your expert advise. 1) Is GSP good for clothing vendors (or am I going to have a lot of headaches)?2) If I shipped using FLAT RATE ENVELOPE do I have to include WEIGHT/DIMENSION?3) What happens if BUYER...

item damaged by postal service during shipping.

I have filed a claim with USPS for the $50 insurance for an item damaged during shipping (automatic insurance coverage for Priority Shipping). My question is, do I refund the item's full purchase price AND the shipping cost to the buyer? The item sol...