Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Clear packing tape vs. adhesive label?

I use 3M clear packing tape for all my shipping needs. I love the stuff! I also use it to afix the shipping labels to the box. 3 strips of tape holds the label on the box very well. I think they say you're not supposed to tape over the bar code, but ...

Purchased

I recently received an item from a seller and this item wasn’t working properly and asked for an exchange or refund and now I can’t asses or contact the seller is there anyway of contacting them thanks

Buyer claims item not received in box

Hello, My buyer is claiming that the item they purchased from me they did not receive. Their message states "I received the box but there is no item in the box. I want my refund." No other details were given to me by the buyer such as was the box dam...

Advice on International Return

I purchased a relatively expensive item, $1000. It arrived not as described, and so I requested a return. The seller agreed but because it's international they can't provide a label. I went to ship back and realized the return address is different th...

Ebay Tracking Not Upload

An other large sellers having a issue where the part has been shipped tracking send to ebay, it's in the order information. But the order is still in Awaiting Shipment? Ebay seems to think it's a issue they are having, but i cannot get any clear answ...

Refund Requested - Defective Item (NOT)

Sold a brand new fan blower motor for an appliance, shipped in factory certified box. Buyer claims the item is defective and is making noise. More likely a buyer's remorse after they installed it and it didn't fix their appliance problem or their app...

Can I refund a buyer return shipping since I accedently list the item in the wrong size catagory...

I want to refund a buyers return shipping because I accidentally listed an item the wrong size and don't want them to pay the return shipping. Is there a way I can choose my return amount?

Fedex SmartPost Question

I sometimes sell shoes, and I recently discovered that it will generally be cheaper for me to ship them via Fedex SmartPost as opposed to USPS. I tried doing a quick Google search but couldn't find what I was looking for. So my questions are... does ...

Shipping to Singapore-"Not Specified"

I put something online with "free local pickup" and "Expedited USPS Shipping" to be paid at the rate ebay calculates within the United States. Someone recently made an offer on the item at a price I'm willing to accept, but they are asking for it to ...

ebay unethical practice on return label

Here is what happened to me with ebay - I opened a return request for an item and the return ship label came out as "No postage required if mailed in the United States" which made me think shipping was free.I have returned items before and when I pri...

Shipping

I'm just wondering what's the cheapest way to ship. Between Ebay fees and shipping its hard to make money unless you buy dirt cheap.

I’m needing advice please

I sold an item to a lady in Georgia on 7-19-2019 and shipped it the morning of 8-1-19. I receive a message on Saturday (9-7-19) stating that she didn’t receive it. It ran through my head why was she waiting a month and a week to get ahold of me. Howe...

Shipping to Mexico city

Is it safe to ship to Mexico city? Sneaksforyou

USPS May Leave Universal Postal Union Next Month, Good Luck Chinese Sellers

This should have a major impact on ebay Chinese sellers if it happens https://www.freightwaves.com/news/us-to-leave-global-postal-union-next-month-barring-last-minute-action-exit-could-send-global-parcel-rates-soaring

Resolved! Buyer states item scanned delivered but not received

USPS scan shows item delivered today. Buyer contacted me through eBay Messages stating she knows it was scanned delivered, but it was not in her mailbox. Low value First Class domestic shipment. What should I do? Thanks.