Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Is there a way to offer free shipping internationally?

Whenever an item sells over $400, I offer free shipping. However, it's only within the U.S. Is there a way to offer free shipping in the U.S. and internationally? Thanks!

HAS ANYONE FILED A CLAIM USING SHIP COVER INSURANCE?

Have some damage on a sale for $400. It was mailed via USPS Priority which included $100 of insurance. In addition, I purchased $300 insurance from eBay's Ship Cover Insurance. I figured out where to file a claim, and have read their T&C's. Has anyon...

USPS failed scheduled pick up twice for return item.

Twice I have scheduled a pick-up for USPS to come to pick up an item that I was returning and twice they have failed to pick it up without any alert. They were first supposed to pick it up at my mailbox and then my doorstep, but did not. The return i...

Complicated Situation

I’ll try to keep it simple... US buyer purchased item from me the seller here in Canada. I state “standard international shipping” on the item. The item included free shipping. Meanwhile, they accuse me of either not sending the item or scamming them...

Resolved! lost a lot of parcels

Recently, many of the goods I ordered have disappeared during delivery. I can not say why this is happening, but it has become widespread. And although my guilt is not in this, I don’t know - should I continue to make orders?

PACKAGE RESEARCH CASE CREATED - What Mean???

What does this mean? Do I need to do anything? This is the tracking status for a USPS Priority Regional A box shipment. I have been to 3 county fairs & a goat roping contest & I ain't seen anything like this before - need some help/insight. Thanks in...

Returning a wrong item, but seller not accepting due to high (true) value on shipping invoice.

I bought some lights from china for about 300 dollars. The wrong lights were sent to me, so I asked seller why, but seller refused to accept any mistake and said basically go ask ebay to step in as they did nothing wrong. Well after the wait period, ...

New (stupid) USPS Blue Mail Boxes

For the last two weeks USPS swapped all blue boxes in the area where I live with new blue boxes that can be used only for letters. Not even small package can fit into the tiny hole.I deal with lots of small packages and old normal USPS blue boxes wer...

Slow Shipping

In many instances, sellers have become slow to ship items. Generally, pre-shipment labels are created, but the items just sits for days. Good Ebay buyers pay immediately after winning an item, only to wait and wonder. Buyers should not have to inquir...

Fraudulent Description

I read the Asian sizing chart when ordering a dress from this seller and then ordered an additional 2 sizes higher because I wanted to use it as a duster. Seller sent me a dress that is actually 2 sizes to little for me to wear at all. So there's an ...

Confused on who pays additional shipping expense when shipping globally.

New seller here, I was completely unaware of eBay's GSP until international bids starting coming in. I understand the benefits of the program but I am confused about who pays what. Am I understanding this correctly: I pay the postage from my home to ...

Shipped Package in limbo land at USPS

I shipped a first class package to a customer within the USA on 5/22/19. Tracking shows last scan on May 27, "In Transit, Arriving Late". Buyer filed an INR claim this week, and after my checking with the postal service with no results as to where th...

Shipping costs discrepancy

Purchased a phone today and the shipping cost on the payment page is off by over 4 GBP (~20% more) compared to the listing page.And if that wasn't enough, my history page states free shipping, for the item! Additionally, the (converted) item price is...

sale are drop to fast bad for ebay and me to many tax for states bad shipping deal by ebay

no help from ebay on any thing just want their money sale drop in 6 month so fast i'll close one store been great for 6 years last 6 month kill it to many tax from states bad bad shipping deal by ebay many more thing to many new thing ebay like to do

Problem with PayPal updating eBay with tracking numbers

Has anyone else noticed that not all PayPal transactions update eBay with the tracking number? We do ALL of our shipping through PayPal (whether it be eBay or our webstore) and to be honest, we rely upon the PayPal-eBay system to provide the proper t...