Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

Does anyone understand this math?

$8.99 plus $8.60 is $17.59. Where did they come up with this number? The buyer paid the correct amount.

used sewing machine

I purchased a sewing machine off bay the seller description said it needs a new belt anyway i won the auction seeing the listing said collect from Wigan as it was a very heavy cast iron sewing machine and its base i hired a van to collect it from Wig...

Mailing Error

Sent wrong item to a buyer of a different item and they showed photo of item received and did not send it back and kept the item. There is no way to get it back. Cost me about $70.00 and left me with an unhappy buyer. What do I do. Hockeycatwins

Resolved! Why can't I print a label anymore to PUERTO RICO?

I can't print a label to PUERTO RICO with the NEW NOT IMPROVED Label Flow page, NEVER had a problem with CLASSIC LABEL FLOW. This should be fixed as it makes for a BAD BUYING EXPERIENCE now that I have to CANCEL the customers order for PROBLEM WITH A...

Seller providing false tracking info in response to none receipt claim.

I bought a badge for my car from a UK seller back in April 8th. After four weeks i contacted them to say i had not received anything. I was told the item was sent by standard mail and did not have tracking. Also that their items were shipped in bulk ...

Resolved! As a seller I want to cancel the order

Hi guys Due to a big mistake in item cost, the buyer purchased the item for $1 while the actual cost is $71. Big difference! I wote several emails to buyer requesting to cancel the order due to this mistake but no response at all. The delivery date s...

Pitney Bowes - Global Shipping Program WAY TOO SLOW!!

I bought an item that said delivery by June 21st.Now it Says: Estimated delivery Mon, Jul 8 Why is GSP so slow?Do I have to wait half the summer for a part to drive my car? Ebay lied in the estimate and now I have to suffer.Is there no recourse?

Hastily bought an item an accident

I hastily bought a phone thinking it might sell so I better act fast but then I realized after it shipped it isn't the one I intended to buy I've told the seller but he won't accept the return and nowhere on the item description did he say no returns...

USPS plague of not delivered on Ebay

I'm selling a lot of coins. Quite a few are worth only $5. Almost impossible to sell with a $3.00 shipping fee, so I ship in a plain white envelope (no tracking). About 20% of the buyers come back with a claim that they didn't receive. None ever come...

Refunded item now shows awaiting payment...

I sold a new, sealed item that turned out to be defective and received it back today. Upon receipt, I refunded the buyer through the "refund" button in my eBay earlier today. So now I noticed that the sale is marked as "Eligible for unpaid item cases...

Resolved! Zebra label printer frustration

Recently bought a ZP-450 as I had used on at work and am semi-familiar with them. I have read EVERY forum thread on installing this printer. I have all the correct drivers and printing preferences however every single label comes out in a shrinked fo...

Resolved! Buyer paid contractor to install item but unhappy with color, wants partial refund

Hi all. I'm kind of at a loss for what to do on this one... Ive been selling for about 8 months, a little over 1000 transactions, and fortunately have had very few issues with buyers. I sold a ceiling fan last week, as 'New - Open Box'. Which was acc...

Long Long shipping

I just want to confirm my suspicians. I ordered some lithiam batteries, I think from NY. I've never seen shipping ever take this long except from over seas. I ordered batteries many times in the past. Never has it ever taken this long. I'm not compla...

Buyer claims fragrance not authentic drained & filled with alternate, when invoke seller protection?

Received a return request this am 21 days after a fragrance was delivered to buyer with a very serious accusation. Buyer claims Doesn't seem authenticCommentsFragrance was drained and filled with alternate fragrance. I would like a full refund. Buyer...

Available for Pickup

I haven't seen that scan before. That was on June 6 and my customer hasn't picked it up yet I guess. So I'm just sitting here, it's just stalled at this point. Should I worry yet?