eBay

Item says in transit for 4 weeks now???

My item never came and the seller won’t respond and it says in transit for the 4th week what’s going on??

Cannot print labels to Puerto Rico

I am assuming the buyer puts in Puerto Rico in the country box (as it is a bit confusing to them). If USA is not entered into the country box then I cannot print a label thru ebay nor paypal it says country selected is not supported. Then I must manu...

Shipping

Very frustrating. Doing some shipping today. Using the ebay shipping calc before listing with large envelop (poly mailer) I show $1.45 USPS First Class Package. But doing shipping label now and it says USPS First Class Package at $2.75.

Refunds Under Managed Payments

I just got 2 returns today and have been on Managed Payments for almost 2 months. I don't get returns often, so not sure how this works. I just initiated a refund on one of the items. It shows that Ebay has to approve the refund (it would typically c...

No tracking or shipping info, no EDD

Hi there, I purchased an item on Friday, and I saw no estimated delivery date, I understand that the seller isn't required to notify when an item is shipped or provide a tracking number, but I'm unsure when to expect the item since there is no EDD. A...

How do I file a claim when INR due to misdelivery?

How do I file a claim and get my money back on an item that was never delivered to me because it was misdelivered? IF I file an INR, eBay will revert to the tracking info which shows "Item delivered at mailbox." It wasn't. To preemptively answer the ...

Next step when postal service does not refund a voided label

On October 7th, I voided a Parcel Select shipping label and then purchased a Priority label and item has been delivered. I still have not received a refund from USPS. (This happened because I found eBay was selecting the Parcel Select shipping even t...

Shipping Rate Tables Badly Broken - Can others confirm these bugs ?

The rate table feature is so badly broken, I have to assume that nobody is using it (or, if you are, you're losing sales because eBay comes up with incorrect rates). If you ARE using rate tables, can you please check if you're running into these 7 bu...

Buyer Trying to Disable Global Shipping

How do I disable global shipping for myself as a buyer? I need to buy something but do not want to be charged shipping as there will be no physical shipment. I have tried looking in online help but cannot find the answer I am looking for. The options...

Buyer files PP chargeback after 150 days (May 22 2019) Please help.

Have a buyer that I just rec'd a chargeback for "unauthorized transaction" from Paypal, "The buyer reported that someone made the order without their permission." Of course at this point, the item record is gone off of eBay, USPS shows "label not yet...

ebay sides with buyers

Decided to quit ebay. almost all the time sides with the buyer. I sold a guitar and the buyer was not happy with wrapping the guitar with tape saying that it ruined the case. only the guitar and inside the guitar. He said he was only interested in th...

Let's do the Time Warp again !

Free shipping with quantites higher than 1

I've read a bunch of prior discussions but can't find anything the specifically addresses this issue. I want to change my items from Calculated Shipping to having Free Shipping for anything that can go USPS First Class. To do this, I have built into ...