Shipping

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Unhappy buyer not wanting to return item wants replacement on his terms

Hi again, Every now and then I do need to come here in regards to a customer and a suggestion on how to deal with a situation. That is the case here. I have sold a customer a copy of a clear vinyl record who wants a replacement. There were some color...

I returned the goods to the seller. He refuses to return the money. help me

I returned the goods to the seller. He refuses to return the money. help me. how to resume a dispute?

eBay refunded the buyer and let him keep the item without notifying me

Hello there! I have a problem with the decision eBay made recently. They decided to give a full refund to the buyer and let him/her keep the item. Who does business like that? I was ready to refund the buyer if he/she returned the item to me. But no,...

Shipping Summary???

The other day I missed our mail lady and had to run our packages to the local post office. I had about 20 packages (mostly priority flat rate envelops) and the postal worker yelled at me for not having a "Shipping Summary". I told her I have no idea ...

Blue Care Express LTD Shipping???

What is up with Blue Care Express - legit or what.? Enlighten me and others please?Ordered and item on eBay on 8.14. Item location Phoenix, AZ. Listing said standard shipping "fast & free" (no carrier specified). Item light weight > .2 lbs. Came with...

Resolved! eBay and PayPal's buyer protection is a joke

Has anyone had a pleasant experience with eBay or Papal, when dealing with a dishonest seller? If seems if the seller is honest and a honest mistake is made everything works great, but when the seller is dishonest or just a plain old fashioned jerk, ...

Item Shipped, Buyer Asking to Cancel Order Due to Buyer Remorse 2 Days After Purchase

Our store listed this item as "Returns Not Accepted." 2 days after auction ended (auction ended on weekend), shipping label was created. Payment had been received at this point.Buyer then messages later that day asking to cancel order.Did not see mes...

I’ve got robbed

I hope EBay is monitoring this post. I am a volume professional seller on EBay since 2004. I Albany’s accept returns except special occasions designer dresses. Buyer send me offer on $700 Nordstrom evening mother-of the bride dress, I was selling it ...

The Point of No Return on Returns

Buyer bought 3 items from me, listed as imperfect, then decided later that he didn't want them after they were packed and ready to go. I ship fast. They are new never used, still in original packaging. Buyer said in ebay messages that he would file a...

Why can't eBay make it more simple to file a USPS CLAIM??

Doesn't happen often, but I had a porcelain bowl broken in shipment by USPS, shipped PM, so covered by insurance. The information that I needed to gather to file this claim has to be gathered from various places either on eBay or Paypal and some is n...

ebai has a support service who can help with the problem ??? help

I bought the goods but did not receive the seller returned the money, but it was bought with a coupon it's my money 20 dollars ebai it returned to me as a coupon and again a refund from the purchase but I did not get who will help whom to write all s...

Wrong address on my fault, is there anything else I can do?

I recently bought an item on eBay. I'm not in the US, so I used a service to ship the item from US to VN. The service gave me an address to use, but that address recently changed and I didn't notice, so the address in my transaction was the old one. ...

label selection USPS

I haven't been active on ebay for a few months. Did Ebay "do the seller a service" and remove the option to select how to print? I normally use Avery #5126 labels, (half sheet, self sticking), but am not able to format to that anymore? Or make any se...

Resolved! Dealer forced to pay for Priority shipping label on returns

Why are dealers forced to pay for the expensive Priority shipping label when first class will due. All my sales are for items that weigh 6 Oz. that can ship for around $3.00 by First Class Mail but eBay will start the return process and have the cust...

Sold a sealed collectible record - Buyer returned opened item

Hello! I recently sold a collectible sealed record. The buyer opened it, said it "didn't play well," and returned the item to me. I reported the buyer for returning the item in a different condition than it was sold in and thought that was over. A fe...