Shipping

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Cancellation for this order is pending

What exactly does "Cancellation for this order is pending" mean? It seems that the order is in limbo. I haven't gotten a refund on it, but it doesn't look like I'm going to get the item either. It's only $1, but it's bugging me, that nothing is happn...

PayPal Fraud or FedEx delivery issue?

PayPal just notified me about a case opened on a computer I sold over a month ago, stating that the buyer opened the case asking their financial institution to reverse the transaction. I've had one of these opened a few weeks ago and it was closed be...

How long do i have to file a report

I recently bought an item on ebay n paid a considerable amount. Now ive been told the item i bought is not as described. But i dont know that for sure. Id like to do some more looking into it before i make a claim. So how long do i have to do that. W...

ANOTHER company with Crummy quality Chinese clothing

Bought a dress from seller on eBay. It was cheap polyester, looked nothing like the picture. I complained and left a bad review. They had the nerve to ask me four times to change my negative review and that they were returning my money. Hah! What is ...

How to uncombine sales for GSP

I just sold two lots of Dresden plates which I intentionally sold in two lots because there were too many to safely ship in one box. Both lots were bought by the same foreign buyer. I only ship internationally using Global Shipping. When the buyer ch...

partial return? full return? local pickup but he paid for shipping? Help!

Here's a doozy: I'm Very Part time in this- I am selling off my grandmothers furniture and had a 'sell as lot' chunk of furniture (3 chairs and ottoman, 1 side table) from a reputed designer. I listed the one structural and the cosmetic flaws I notic...

Was item really shipped?

The status of an item I paid for on 6/1 was changed to "shipped" 8 days after purchase, 1 day before delivery date, and only after I'd contacted seller twice. Was the item really shipped, or did seller just change status to get me off his back?

Doubts if I receive my purchase

Good evening I want to know what I can do a purchase of a Mini Bluetooth 4.1 headphones, the case that days after the purchase I contacted to see if I had sent them since I did not send notification and he answered that if 1 week later Ebay I elimina...

Free Returns! No Discount! Really!

I was closed for a couple months and came back to find I have lost my discount, unless I offer free returns. What! I've done most everything that has been requested; but unless you're a super big seller, in certain arenas, I don't see how this even m...

Resolved! Interntional Bait/switch buyer

Hi all, I felt lucky last night and sold an antique lamp for 2400+. I noticed immediately the 'English 2nd language' verbiage in the note form the buyer who did not even make offer, just paid listing $$. Without naming names, this Japanese buyer buys...

USPS Self Serve Kiosk didn't print postage

Ok, so I have used the USPS self serve kiosk to print at least 200 .70 cent stamps in the past. Its how I ship the majority of my items. Anywho, today of course is a postal holiday and I went in to print up some more stamps. I got through about 15 of...

Resolved! Buyer said seal was broken

I listed an item as new. Seal was intact when shipped. Used a picture of item from stock not actual so, I can't prove that it wasn't shipped with seal intact. I am selling two of the same items and still have one with seal in tact. But that doesn't p...

New shipping label page problems for international, more than 5 items failure.

New page brings in all items for the custom form, yet explicitly states 5 items max. I've tried to set the items to quantity zero after 5 etc, but nothing seems to work. The old page just selected 5 items for the form. Anyone figured out a way around...

Seller's account no longer exists, how can I cancel the shipping and get a refund

I bought a memory kit, the seller created the shipping label but never shipped the item and then his account got deleted, I don't know if by Ebay or himself. I tried filing a refund request, but I accidentally ended it, so I filed a return request. N...

Don’t do this

I know you all are going to say “you got your item and it’s fine” but it costs us all when sellers cheat. MM postage paid for 1 ounce, package weighs over 17 ounces. Yes, shipping was included in price that’s not the point. If my seller sees this, st...