Shipping

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Resolved! Buyer Request Return of Final-Sale Items

Sold 4 dresses, buyer wants to return 2 of them with the reason they are too small for her. I clearly listed the measurements of each dress and due to they are my personal items, I listed them as final sale, no returns. eBay told me I am not obliged ...

Shipping liquid gear lubricant thru USPS.

Can you ship liquid synthetic gear lubricant thru the USPS. I was told yesterday they no longer accept any liquid over 4 ounces.

Resolved! International buyers but ''US located''

Ebay sellers, if you do not ship internationally, but your item still goes overseas, what best strategy to avoid? How to prevent those sales?There are many buyers providing false info on their eBay accounts:''located in USA'' - in fact, it's internat...

How to revise shipping prices to UPS and turn back 1 month later to air mail again?

Hi.I want to revise all listings to UPS express saver shipping for only 4-5 weeks because air mail does not work right now because of airport in Turkey is moving and we can not send items via regular air mail(we will send only by UPS express saver fo...

Resolved! Return Scam?

Hello! Sorry if this is in the wrong section or anything; this is my first time posting in the community, so I'm not quite sure how everything works, but I really needed some advice, so.. here I am. I think a seller is trying to scam me; I ordered a ...

Buyer claims shipping damage, wants to return some of product for full refund

I sent 3 bottles of supplement USPS 1st class. I taped each of the bottles closed, wrapped tape twice around, then wrapped each bottle in a gallon plastic bag, double wrapped that in tape, then I placed all 3 bottles in another bag, double wrapped an...

Resolved! Case decided in my favour

Hi, so I purchased an item and when I had gotten it the item was not as described and not authentic. So I messaged seller and never got a response back. I opened a case with eBay and they have now decided in my favour and requested a full refund back...

Shipping Label Does Not Print -- Just says "Something went wrong. We're Sorry"

What's going on with with ebay and printing labels? I purchased a label via Paypal & when I tried to print -- it won't print the label -- it prints out "Something went wrong. We're sorry" Anybody else having this problem today??/

new shipping label system is horrible

Even if it's working properly the design is terrible but when you add the fact that it seems to be awfully slow and consider the fact that it seems to be very buggy I'd say it's one of the worst things eBay has revised. Over and over again I'm being ...

What's Up With Canada Customs? (CBSA)

Past three shipments have seen excessive delays with processing and shipping orders to Canada. Not only are customers waiting longer to receive parcels and packages, seems Canadians are now getting dinged on everything from books to the most trivial ...

I returned an item and seller asked eBay to step in??

So I bought this sweater where it was hard to tell the condition with certainty the condition from the photos, and seller is incompetent in that they kept alternating saying "new" and "used" in the item title, specs, description, etc. So I emailed th...

WARNING - Fraudulent “return item” emails.

HEAD’S UP I have just received 2 emails stating “I am returning my item (and then an item number with about 10-12 digits). Please let me know when you will send my refund” (They came into my personal email account but I suppose they could also send t...

Incomplete Delivery

Only part of my order was delivered.I have sent a message to the seller but they have not replied yet.How much time should I give the seller to reply before lodging a claim with eBay?

Resolved! International Buyer with US PO Box

I recently had two different buyers, both from the Netherlands, either win an auction or Buy It Now on an item. They both paid very quickly and both have great 100% positive feedback. However they both have US Post Office Boxes in Las Vegas And neith...

Quedaron en reembolsarme un dinero y no lo hicieron

AMABLE COMUNIDAD DE EBAY AGRADEZCO LA AYUDAN PUEDAN DAR YO REGRESE UN ARTICULO DISTINTO ANUNCIADO VENDEDOR ACEPTO LA DEVOLUCIÓN, , VENDEDOR NO ME REMBOLSA EL DINERO , YO POR ERROR CANCELE LE ESPLIQUE EBAY , Y NO ME AYUDAN. VENDEDOR LE MOSTRÉ NUMERO D...