Shipping

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Seller's account no longer exists, how can I cancel the shipping and get a refund

I bought a memory kit, the seller created the shipping label but never shipped the item and then his account got deleted, I don't know if by Ebay or himself. I tried filing a refund request, but I accidentally ended it, so I filed a return request. N...

Don’t do this

I know you all are going to say “you got your item and it’s fine” but it costs us all when sellers cheat. MM postage paid for 1 ounce, package weighs over 17 ounces. Yes, shipping was included in price that’s not the point. If my seller sees this, st...

free returns

Since enrolling in free returns, I have only seen a slight increase in sales, not much at all.. what concerns me is that I had no clue I was being charged for return shipping cost!!!! it isn't noted on my the refund notification....why??? I found out...

Resolved! Shipping label printed

To me it DOES NOT mean "shipped" Shipped SHOULD mean Out the door! With the shipper! Camera repairman 1970s - 1980s

Resolved! Chinesse seller claiming to be US seller

Hello everyone!. I've buyed some items from a "US sellers". The item that I'm talking about, particulary, it was supposed to depart from Kentucky. When the seller provided the tracking number, the tracking number was for a company that I had not seen...

Global Shipping Question on combining Orders

Hi,I would like to ask a question about the Postage Costs. I bought two separate items (Godzilla Toys) from a Seller and I then noticed after I paid that the Tracking Number is the same for each Item I bought so am I to assume that eBay will send bot...

Resolved! USPS RETURN - Buyer used my first class shipping label on a priority box

So, now I'm being prompted with a shipping label cost adjustment. My Question: Would I be in the right if I took the new cost out of the buyer's refund because they're at fault for using a different service than what I chose for the return process, o...

Postage Discounts On Multiple BIN Items

I am struggling to work out how to set up postage rules so that when buyers purchase multiple BIN items they can pay a reduced postage cost at the time of purchase. For example, I charge £3.50 for each single item. However, if the buyer purchases 1-3...

Purchase sent to another state

Ok, so for the second time in 2 months, my purchase has somehow gone from being sent to my verified PayPal address to being sent to another state entirely. The first time was to Virginia, and today Florida! I got lucky with the first seller who simpl...

How long does it take to get a refund on a shipping label purchased in error?

On May 29, I printed a label which ended up being the wrong type of label so I had to void it and print another 5 minutes later. I still hadn't received my refund. How long does it usually take? Thanks.

Item return not delivered, now what?

Hi Ebay people, I have a order that I didn't recieved, it was last April 7. Until now I don't know where it is (06/06/19).Pls help me where/who and How can I get it. Thanks everyone,

Resolved! Postage Refund

Hello, The other day I sold a Burberry Jacket I bought in a charity shop, and while I believed and used to wear it thinking it was real, the buyer believes it to be fake (and hearing his reasons I believe him too). I've offered him a full refund for ...

Returning an item while its shipping

I ordered a slim dvd drive for a thing I'm doing but I realized that it won't fit where I want it to fit and I can get something cheaper, but the item is still shipping. Should I wait until the item comes to return it or return it now?

Best service to choose for cheap and 25+ days shipping

I have got lots of products, which are being sold every day in relatively big amounts. I never had this problem before, but now I started getting messages from my customers, that they don't receive their items in time.I am using a shipping service, w...

Returning an item while its shipping

If it is in route you can't return it now you need to wait for it to arrive then request a return when it arrives if your seller allows returnsIf your seller allows returns then select doesn't fit.