Seller News: December 2025
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The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...
Three packages picked up from a normally very reliable pick up point. 2 packages scanned next day around 6AM, but 3rd package is showing pre-shipment, since Dec. 1st til even now, Dec. 5th. I am getting killed lately, and in a probation for my Top Ra...
I had a buyer initiated a return for what he said was a defective item on an item that was listed as "no returns". This is most likely user error so I chose to contact the buyer to help him with the setup of the items. He hasn't responded yet.. If he...
I have recently moved to Mexico from the US. I have bought countless items through Ebay when I was in the US and also sold many items. Now, I am trying to figure out how to find sellers who will ship to Mexico. Is there a filter I am missing or a sec...
I initiated a return on an item I purchased. The seller accepted. I returned the item. It was delivered 4 days ago.. I keep getting messages from ebay asking if I would "like them to step in" to resolve the issue, however THERE IS NO BUTTON or I cann...
I receive about 3 complaints a week from customers about shipping costs. Sample complaint: "I know it only costs $5 to send it priority from NY to California! Why don't you just stuff it in a flat rate box!" I'm getting pretty tired of responding to ...
Hello, I cannot find an item I sold, and informed the customer, how do I cancel this transaction, there use to be a link but I don't see it anymore
I purchased item and charged 1st class shipping. The seller used 1st class label on a priority box. USPS charged me an additional $4.34 to get the package. I paid, but should have declined. How do I get my $4.34 back from seller? They won't respond.
Is it really worth sending items via signed 'expensive' postage? - Yes you know if the item has been received and can track it... But then the buyer can say exactly what they want to claim a refund or part refund? Any tips appreciated - thanks
Hello there, i have been around as a seller & buyer for a long time but never stomped across such a difficulty with shipping an item to its destination. I have a registered international package sent to US from Greece. Its the second time i send to t...
By intake the destination address of the order was San Josh CA and I has to be Haifa Israel.How can I change it?
I shipped a huge box 70 pounds 24 x 24 x 18 from Atlanta Georgia to Katowice Poland. I dropped it off at 6pm on Monday and the buyer got it on Friday morning! Shocked, not sure how that happened. Impressed
This clutch says says it was delivered this morning but wasn't and when I try to file a complaint it tells me it's in transit and today was only a estimated delivery date.
Crossing my fingers that i'll actually get my package by tomorrow. The one that was in Sparks where I live but went to Reno . Lovely tracking system though.
How do I add a handling fee to the regular shipping charges? Can I do it when I am setting up my auction. I am just getting back into selling and things have changed a bit. Thank you in advance for any help on this subject!
My wife recently purchased an article of clothing from her cousin. The item arrived quickly and upon examination, my wife found that it would not fit properly. She contacted her cousin who told her to simply send it back. No problem. However, her cou...
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