Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Fake Tracking Number

They got me! Fake Tracking Number and e-bay will not give me a refund. I think Im done with e-bay.. Seller has had way to many complaints about 'Fake Tracking' Numbers and e-bay still lets them keep our money..

Long time Stamps.com user looking for other options (i.e. no monthly fee). Paypal shipping?

So I have been using Stamps.com for all of my postage needs for years, but now that I use it very rarely for personal mail services, I'd like to find a cheaper option with no monthly subscription fee. I have never used Paypal shipping, but am conside...

No postal service in Duluth Mn Northern Wi. area.

When is a medium sized market going to be big enough for eBay to post shipping delays?

Has USPS Holiday Rush Officially Begun? Package picked up Monday Dec 1st still not scanned as of 5th

Three packages picked up from a normally very reliable pick up point. 2 packages scanned next day around 6AM, but 3rd package is showing pre-shipment, since Dec. 1st til even now, Dec. 5th. I am getting killed lately, and in a probation for my Top Ra...

Resolved! Buyer returning item question

I had a buyer initiated a return for what he said was a defective item on an item that was listed as "no returns". This is most likely user error so I chose to contact the buyer to help him with the setup of the items. He hasn't responded yet.. If he...

Finding items that can be shipped to Mexico

I have recently moved to Mexico from the US. I have bought countless items through Ebay when I was in the US and also sold many items. Now, I am trying to figure out how to find sellers who will ship to Mexico. Is there a filter I am missing or a sec...

I returned an item.. Seller is not responding..

I initiated a return on an item I purchased. The seller accepted. I returned the item. It was delivered 4 days ago.. I keep getting messages from ebay asking if I would "like them to step in" to resolve the issue, however THERE IS NO BUTTON or I cann...

Shipping Cost Complaints Should Be Directed to Ebay - Not to Sellers

I receive about 3 complaints a week from customers about shipping costs. Sample complaint: "I know it only costs $5 to send it priority from NY to California! Why don't you just stuff it in a flat rate box!" I'm getting pretty tired of responding to ...

canceling a transaction

Hello, I cannot find an item I sold, and informed the customer, how do I cancel this transaction, there use to be a link but I don't see it anymore

shipping 1st class in a priority package

I purchased item and charged 1st class shipping. The seller used 1st class label on a priority box. USPS charged me an additional $4.34 to get the package. I paid, but should have declined. How do I get my $4.34 back from seller? They won't respond.

Postage

Is it really worth sending items via signed 'expensive' postage? - Yes you know if the item has been received and can track it... But then the buyer can say exactly what they want to claim a refund or part refund? Any tips appreciated - thanks

Some lights needed for stuck "in transit" please

Hello there, i have been around as a seller & buyer for a long time but never stomped across such a difficulty with shipping an item to its destination. I have a registered international package sent to US from Greece. Its the second time i send to t...

Resolved! how to change the shipment destination?

By intake the destination address of the order was San Josh CA and I has to be Haifa Israel.How can I change it?

Global Shipping CRAZY Fast

I shipped a huge box 70 pounds 24 x 24 x 18 from Atlanta Georgia to Katowice Poland. I dropped it off at 6pm on Monday and the buyer got it on Friday morning! Shocked, not sure how that happened. Impressed

Package says delivered but also says today was only a projected delivery date

This clutch says says it was delivered this morning but wasn't and when I try to file a complaint it tells me it's in transit and today was only a estimated delivery date.