Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Seller offered refund, but has told me they've reshipped it anyway and told me to refuse delivery...

I've had an absolute shocker of a first time ebay order! I ordered two items from what appears to be a very reputable seller. Long story short, the tracking numbers provided never worked and I messaged the seller multiple times and they continued to ...

Paypal funding source

Anyone having issues with Ebay shipping and error messages stating paypal funding source needs to be updated. I keep getting this error. I contacted paypal and they say they have had numerous issues today. I can print through paypal but i lose ebay d...

Fraud action of a seller

Please tell me. I bought a new smartphone in the package. It turned out to be defective. I closed the dispute in Ebay at the request of the seller. The seller from 08.09 writes that he sent a replacement and even sent a reference number that is not i...

Question regarding shipping

I sold an item on ebay and always ship within 1 business day. The buyer asked me to wait until Sept. 19th to ship the item (today is the 13th). I hope this doesn't affect my good rating of shipping on time. Should I print out the shipping label today...

Resolved! Return label error

i have this problem " Sorry we're not able to process the label at this time, please try again later." when trying to print the return label. i have used email label to email via ebay app and still didn't work, also tried on 2 different computer. you...

SpeedPAK - a real joke

I really think that eBay wants you to die of old age before you receive your purchase from China through SpeedPAK. Delivery via this method takes 2 to 3 times longer than ePacket. Obviously eBay has some benefit from choosing this newer method.

Outsource Pack & Ship

I know that eBay is going to be offering pack and ship for sellers, similar to FBA (I can't wait). I am a thrifter and therefore EVERYTHING in my stock is different. Any idea of any current pack & ship suppliers handle my type of business? Has anyone...

Buyer trying wanting to return an item that works

After a buyer received his item he is asking to return it and a full refund. They state when their phone is attached to the charger or starts working then stops. He also says it doing just like my old charger. It sounds like they have an issue with t...

Resolved! Buyer hasnt returned item per eBays timeline?

A buyer opened a return. Ebay approved it and gave buyer until September 10 to ship item back. As of today September 11 buyer has not uploaded tracking onto the system and hasn't returned item? Original sale was August 17. Do I just wait and hope tha...

Item I need to return is not appearing on my Purchase History

I purchased a set of headphones in a private auction 2 weeks ago with a 60-day return policy. The item was defective upon receipt and I want to return it. However, the item does not appear in my Purchase History, so I am not able to continue with my ...

Resolved! Need Help from eBay - Unable to Ship Due to Website Bug

This is a signal flare for help. I've tried everything else, so maybe this will be seen by someone who can help. Screenshots are below the message. There is a technical issue with the eBay shipping label page that is costing me greatly in money (due ...

how to return MacBook

hello. I bought MacBook Pro, that works perfectly by description. after using its started to crash every time after awakening. apple support said that problem with ssd and it doesn't match to serial number ssd, but seller didnt mention it, and he sta...

Resolved! USPS Package Pickup

I've sold things on Ebay and the past and I've always used USPS' package pickup services where they'll come to my house and pick up my package from my front porch for free. I've always shipped my items inside of boxes, but now I'm looking at investin...

Resolved! No wonder amazon is doing better then ebay.

So I receive a damged item because it was not properly packaged by the seller. They have there return policy saying they will take a 15% return shipping fee. The package was also opened and wasn't really even packaged. It was in a cardboard well card...

If a buyer says item doesn't match description how can you prove otherwise?

I think this description is pretty clear;It's a little roughlook all the pictures over. This is a good starter piece / place holder until a better one comes along.