Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Usps Website Down over 2 days now? Anyone

Anyone Know when the Usps web site will be working.. I need to sign in to request pick up? Its been almost 3 days now.. No News about it any where....

User avatar by Not applicable
  • 575 Views
  • 10 replies
  • 1 helpful

Advice on eye shadow.

On July 25 I sold 8 containers of eyeshadow for 16 dollars and free shipping. I had a 30 day free return policy. The buyer left a very positive review Today I got an email from the buyer claiming that she just opened the first product and it’s dried ...

User avatar by Adventurer
  • 161 Views
  • 1 replies
  • 0 helpful

New EBay Return Policy (unofficial) makes sellers pay regardless of situation

ATTN SELLERS! I have been selling on eBay for 10 years with my account & managed a much larger business (doing $250,000+) for 11 years. Now up until today if a buyer bought an item that was accurately described with conditions such as: “for parts or ...

Fed Ex has gone downhill

Just want to share my experience to save others the trouble. I ship around 800 packages a year and used to use Fed Ex whenever the item was heavy and large. But recently I have had multiple items get "reweighed" and been charged significantly more. A...

User avatar by Adventurer
  • 178 Views
  • 0 replies
  • 0 helpful

Chargeback item not received, but he signed for it Thursday

So a guy signed for the item Thursday, I have that in the fedex tracking, now instead of going to paypal or ebay, he did a chargeback with his bank. What recourse to do i have here. He shipped it to his bussiness address, I'm considering leaving him ...

Now I've seen everything. USPS 1......Fedex 0

So, Fedex has been calling and leaving voicemails along with a phone # that they have a package and couldn't deliver it because of a problem with our address. Called them and the CSR person needed a Tracking number to help me and I didn't have it, Fe...

First class package rates start at $3:50? Shipping rates are too high!

How can USPS first class package rates for shipping start at $3.50? If I mail something thats just a couple ounces in a small padded envelope then it will cost me $3.50 to ship it with the first class option? Is this reallly my only option? Is there ...

User avatar by Thrill-Seeker
  • 7892 Views
  • 24 replies
  • 6 helpful

Label and packing list printing / page size info in the documents

I'm trying to get set up so I can print labels and packing lists on half letter paper from one tray in my printer ( official size is called "Statement"). I'm using a Win 10 laptop, Chrome browser and the new bulk label printing page (which still requ...

User avatar by Adventurer
  • 365 Views
  • 2 replies
  • 0 helpful

First time seller, ran into a big problem. Buyer is requesting a return that I believe to be faked.

I recently sold a pre-owned Tiffany's bracelet that was not worn. It was purchased a few years ago and sat around in a jewelry box. The buyer used the buy now option within 10 minutes of the listing. I attached my pictures (black background; and the ...

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Returns 30 days Stink

Can someone in management explain to me why 30 day return was set up.I sold a shirt 25 days ago and today she says it does not fit. Ebay gave her 5 days past my 30 days to return.This does not seem cool.... No notes nothing telling when she got it th...

Resolved! Do i need to pay for return shipping once my case has been closed + refund sent by ebay?

So, I bought a Kpop Kihno album (Iz*one Heart*Iz Kihno Violeta Ver.) which looks like this (http://i.ebayimg.com/images/g/nJsAAOSwACFdY3Dy/s-l225.jpg) for about $22, and what ended up coming in the mail was the full-sized, actual album (https://d1w8c...

User avatar by Adventurer
  • 171 Views
  • 2 replies
  • 0 helpful

Guaranteed Delivery Zone Map's Michigan Zones and the Shipping Rate Tables

The tool for building shipping rate tables refers to the eBay Guaranteed Delivery zone map for definition of the areas listed in the rate table build dialogs. The Midwest Guaranteed Delivery regional map, based on its shading, appears to show shows t...

User avatar by Adventurer
  • 117 Views
  • 0 replies
  • 0 helpful

Wow - Christmas is going to be a treat at the PO

My PO just installed a new system - every single package has to be printed out one receipt at a time1 package = 1 receipt2 package = 2 receipt3 package = 3 receiptso the clerk has to stop - process the package and you have to input into the terminal ...

Seller Is Claiming I Swapped The Item!

Hi, all I hope this makes sense I'm so mad I'm shaking and can barely type. I purchased a microphone from a seller and when I received it, it didn't work. I went through the whole rigmarole with the seller, sending him files of what the mic sounded l...

User avatar by Adventurer
  • 330 Views
  • 5 replies
  • 0 helpful
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