Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Resolved! Item shipped through USPS never arrived, Buyer wants refund. Advice needed!

I shipped an item worth $95 using Ground Advantage, purchased the label directly through eBay. It's now 54 days since I first dropped it off and I still haven't seen a tracking update since January 20th (Currently March 2nd.) My, (frankly very patien...

No Tracking on First Class can cost you your Top Seller Rating?

I recently lost my Top Seller rating because I sent items weighing only 2 oz. through First Class and not Media Mail, which saved the buyer about $4.00 The post office does not have Tracking on First Class, and ebay requires a tracking number to keep...

Resolved! Ebay Closed My Return and I Never Got My Refund

I opened a return because the seller sent me a different item than was pictured. Got an email from Ebay saying the seller should respond for the next step. The seller never did so eventually I had a look in the resolution center and the status was so...

There are no services available to ship from this address

I started selling on ebay yesterday. I sold one of my items but when I go to print the billing info under services, it says: There are no services available to ship from this address. please help me

Printing 1st class with tracking (NOT USPS Ground Advantage). How!!!

Personally I find it absurd that it seems I can't ship a thin tiny rubber o-ring part without paying $4+ for USPS Ground Advantage when I can order small packages for $0.99 from China.. but maybe I've been wrong all along and you really can print 1st...

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No at-the-counter USPS scan ("national policy"?)

Experts, In the last couple weeks I've just dropped shipments off on the counter of my local post office (Burlingame, CA) without asking for a scan. This morning there was no line so I gave it to the person at the counter. I asked for a scan and was ...

Underpaid shipping charge.

Shipped a item with a label i purchased from ebay. The order completed on 2-17-25 and ebay sent payment to my account. Well yesterday I get a message from ebay and my bank saying that t was charged an additional 337.50 for underpaid shipping cost. I ...

Need help.. how can I change the ‘ship from’ address after an item has already been bought??

I sold a cash register and just realized my ship from address is from the last state I lived in. How can I change that for my shipping label and will it change the shipping?

Resolved! Mysterious (and perhaps shady) shipping practice

I ordered a new item on eBay. The seller provided a UPS tracking number. Two days later I received the very same item that I had ordered but it came from Amazon via Amazon Prime. The package from Amazon only had my name and address with no informatio...

USPS problems at Pittsburgh hub 2/25

Be careful shipping via usps in the NE. Pittsburgh is misdirecting alot of packages to Detroit and Philadelphia, just to name a couple.

Combined shipping link deceptive experience for buyers

The combined shipping and overall appearance and execution of this feature was overall extremely deceptive and has made my rethink my business as a buyer on eBay for almost 30 years.. Also I doubt it's the sellers wish to have a deceptive listing as ...

No Estimated Delivery of item

So something going to Delaware 'freight forward' has no "Delivery : estimated date of delivery.Am I missing it somewhere where it is? First one is going to France.

Shipping with no tracking

As a new seller, can I ship without tracking? Is there any consequences to my seller rating? What happens if it gets lost? Please help! Thank you in advance!

Shipping labels have adjustments (refunds) - questions...

I've never come across this before. I got a bunch of refunds from UPS on some recent sales. I enter pretty accurate dimensions and weights into the listings, maybe giving a little extra room by rounding up. Also, for the heavier items, I have an olde...

Resolved! A brief clarification for who could not understand my former post

When I was challenging eBay's "underpaid shipment fines" that pour at me at the level of harassment, I did not mean the flat shipment rates that I offer in some of my listings. If I offer a flat $4 shipment rate regardless of the order's dimension or...