Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Sellers using inadequate postage methods should be a reportable offense

2 weeks ago I had to pay $46 postage due on a box that arrived with a $5 media mail label on it. The contents were not eligible. Now I have a seller who has shipped what I know is a 2+ pound item with a first class label- when I immediately contacted...

NOT GETTING EBAY USPS SHIPPING DISCOUNT

Since yesterday afternoon I am not getting the eBay shipping discount when purchasing USPS shipping labels. I tried in a different browser and still the same, no discount. I called eBay yesterday and was told it would be "reported". Is anyone else ha...

Shipping

Why isn't calculated shipping working? I am losing money on shipping costs.

shipping menu help please....

On one of my accounts shipping option drop down menu shows all shipping option such as seeing different shipping prices from carriers my other doesn't. you have to make a policy. How can change other to see all shipping price options and prices. than...

Buyer accounts with no address

How is it that eBay allows for any accounts, esp buyers to open account with No **bleep** address on file. Really, sellers have the strictest requirements to maintain their account. Therefore, the same checks should be conversely applicable. I had a ...

Resolved! SELLERS should be FORCED to DISCLOSE if a SIGNATURE IS REQUIRED

I'd like some feedback on a problem I've had in which I think there is an obvious solution. As I do not have a lot of experience with Ebay transactions, I thought the community may help refine my own thoughts. The Problem:I purchased a $60 Pokémon ca...

Tracking Number Mystery

25 year eBay seller here, from OK. Purchased a shipping label yesterday for a NC address through ebay shipping for USPS ground but the post office would not accept the package because it showed "delivered". Neat trick. A package in my hand was alread...

Apparently it is now official, and Ben Franklin rolls over.

The U.S. Postal Service announced that it is considering slowing down service to some people in order to save money and improve service to others. According to the Washington Post top USPS officials said the plan would be to allow slower mail deliver...

Resolved! eBay Shipping is forcing me to use UPS and not USPS

I live in Georgia and my buyer is in Atlanta.. The shipping address is a hotel in Atlanta.. Do hotels use USPS?... You can see the USPS is blacked out and says NO.. ? My listing said USPS Ground Advantage.. But when I go to ship the label from eBay, ...

Screenshot 2024-10-12 at 09-41-41 Ship your order.png

Screenshot 2024-10-12 at 09-40-08 Ship your order.png

UPS SurePost labels now straight to buyer?

Yesterday and today my SurePost labels seem to go directly to buyer.. There is no USPS information on the label. It's blank. Am I tripping ? @wastingtime101sorry for the ping.

Parcell strapped and shipped back to merchant

I have a package being sent here from a seller on eBay. All went fine until it got to DHL in Melrose Park where it now says that it has been strapped? And that it is now being sent back to the seller? However every time I try to contact DHL they just...

Question regarding claim for damaged item

Hello! I am filing a claim through the post office for damages. The item was packed exceptionally well but the box arrived crushed. When filing the claim do I write in the total amount including the shipping or just the amount the item sold for?(buye...

UPS Sure Post - eBay Integration

I am using UPS SurePost as a great alternative to send small packages worth $100 of less. It's saving me money. The downside: It's costing me time! eBay's Commodore64 Based Computer System is not picking up both tracking numbers and customers are goi...

What to do when buyer is overseas and hasn't received item but item was delivered to the US address

Buyer says they haven't received item but item has been delivered to agent in Miami. Shipping address was Miami (Globalbox inc). My assumption is the buyer is overseas but has US packages shipped to US co who would then ship it to my buyer. If this i...

RE Hurricane USPS disruptions.

I have seen a few posts asking about delivery in the hurricane areas. The following link will bring up the official Post Office disruptions by state, then further broken down by specific cities.. It seems to be updated on a regular basis. https://abo...