Shipping
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Forum Posts

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 3113 Views
  • 0 replies
  • 31 helpful

Tracking Number

Purchased item and got tracking number from seller. After tracking package it states it is being delivered by UPS to New Lisbon, WI. I live in Ohio?

User avatar by Rising Star
  • 282 Views
  • 1 replies
  • 0 helpful

I am looking for combined shipping advice

I have been selling full time on ebay for 4-5 years now and i still don't know all the ins and outs on ebay. What is the most convenient way to offer combined shipping? I did a search on using the combined shipping rule and the first results i found ...

Refunded money never received items back

I am so upset that I cannot get my items back from a buyer!! It was my late mother’s jewelry. I’m at a loss...EBay didn’t help me much. And buyer isn’t responding to my messages. Ebay told me what to do to refund him and instead of holding the funds ...

User avatar by Adventurer
  • 310 Views
  • 6 replies
  • 1 helpful

Can't print a return shipping label

Trying to print a return shipping label and can't. Printer prints anything else fine but the Ebay label just comes out blank. Tried multiple times. This is supposed to be a free return label. I had to cancel the return for now. Any suggestions??

User avatar by Adventurer
  • 1998 Views
  • 12 replies
  • 0 helpful

Messed up returns

I sold an item so someone in Australia it was sent via GSP. Apparently the package was damaged in shipping also breaking the item so he started a return, eBay sided with him without even asking my side of the story. He sent the item back and eBay ref...

eBay Return Policy Needs Revision

eBay Money Back Guarantee means buyers will get their money back if the item they ordered didn't arrive, is faulty or damaged, or doesn't match the listing. This needs to be slightly modified so it does not give buyers unlimited power or blank check....

Resolved! Your ebay label is ready. DUH!

Do we really need a email saying my ebay label is ready every time we print out a shipping label? I already know my label is ready. How? I JUST PRINTED IT OUT! I can hear/see it printing out. Is there any way to turn that off?

User avatar by Superstar
  • 789 Views
  • 3 replies
  • 2 helpful

Resolved! Trying to figure out zoned prices

I am trying to find out retail prices for shipping first class 14 oz - 15.99 oz. This chart here from USPS only goes up to 13 oz. https://pe.usps.com/text/dmm300/Notice123.htm#_c038 I have also found a chart for Commercial pricing that goes up to 15....

USPS causes late delivery defects!

Absolutely no dang reason Priority mail packages shipped Dec 13 should have arrived "late" - thanks for those defects USPS. Also 1st class package shipped Dec 10 arrived "late" - thanks for that one too. These packages were all shipped the day before...

User avatar by Rockstar
  • 725 Views
  • 21 replies
  • 0 helpful

Returns

I been send all the money to customers when returning a product including shipping or how I should do it help??

eBay refund problem

I purchased a bluetooth speaker from the seller that he shipped using Blue Care Express. They had a problem delivering to my business address and returned the item to him. I requested a refund which eBay refused and told me to deal directly with the ...

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