Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Cash Refund

Hello, how are you? I've been trying for over 20 days to get my money back for a perfume I bought for $ 35.19. I called PayPal and they claim that the agile seller in bad faith only returned me $ 0.35. When I try to file a claim on Ebay they claim th...

Can't print labels when ShipCover insurance is selected

I can not print shipping labels when ShipCover insurance is selected; does anyone know of a fix for this issue. I have tried multiple browsers, clearing cache, setting up automatic payments for USPS labels. The only time it works is on the old label ...

Resolved! Shipping to a mail forwarding company (BM Cargo) reshipper with invalid address

I have a sale that's going to a reshipper. These are often scams, and what they like to do is give the ZIP code for the local post office rather than the correct one for the street address. This tricks eBay in to thinking that the package was not sen...

Resolved! Just got scammed, and was sent the wrong item :(

Hi, so a few weeks ago I ordered a vintage bicycle racer back deck that was sealed with a revenue stamp in the pictures. I ordered it from a seller named Jbl-dealing. Well originally there was an issue with the shipping because once the seller said t...

cost of shipping

I just sold an item and looked at the ebay shipping label that I can print out for $8.25. I brought the package to the post office to compare cost. It said $19.00. If I use the ebay shipping label will there be a problem with the difference in cost?T...

Tracking

Has anybody ever received this when money is paid and item has shipped?

FedEx is way over charging vs ebay actual shipping cost

I noticed in December I had several packages that were almost double if not more the usual cost. When label was created using the actual size and weight, and know one was 24x5x5 and 12 lbs, ebay actual fedex shipping cost $15.37 and FedEx billed acco...

Resolved! confusion about shipping and auction best offer

I thought that best offers didn't affect shipping. I had recently started listing some auctions with best offer. I had the items listed with calculated shipping. I also clicked to accept offers of a certain amount.--which may be the real problem I th...

Combined Shipping

Maybe I missed something, but I just looked under all the "shipping" details of one my listings and just wondered why there is not a "check box" that shows that I offer a combined shipping discount? thank you

Shipping address

Why can't I add my address in detail in order to receive the Items that I bought and every time I write the details such as the role and the street name and house number does not accept the addition and now I have bought many things and I cannot rece...

Buyer wants to return item clearly listed "sold as is"

I recently sold an iPad mini 2, in perfect condition when I had sent it. In the description, I wrote "sold as is" and I also don't accept returns.Buyer says that the iPad makes weird noises when shutting down and won't update iOS firmware (even thoug...

Confused about refund amount!

Howdy! So I have a return, the item arrived broken, the buyer sent photos and I decided to just refund without them needing to return the item. So I clicked the "REFUND NOW" (or whatever the wording is) button, and it said $85.00. I notice my returns...

Another Scam by Buyer !!!!! eBay told me they cannot do nothing after everything on record!!!!!

one buyer placed order for pot , we shipped, item delivered and he opened returned by saying he received shirt instead of pot, we do not sell shirts and never sold or neither we have in my inventory, we sell our own brand and i have multi warehouses ...

Resolved! Package Lost or Stolen

Hey my Name is angel and I recently bought a pc desktop on eBay. The pc was supposed to arrive by Jan 13, so I was going to stay home and not go to school that day so I could grab the package as soon as gets home if the package arrives early. On Jan ...

Resolved! I Need Assistance - I live in New Jersey - Pkg Delivered in Hawaii

I am in need of assistance - my pkg was delivered yesterday in Hawaii and I live in New Jersey. I sent the seller a message and asked as to why this happened, and no response as of yet. It was in MA for a few days and when the movement started, it st...