eBay

Ebay put domestic shipping charges on an international shipping

I live in europe and someone ordered an item from me, that person lives in US. I noticed that he paid 2 dollars for shipping when I in shipping details when listing the item marked that all orders from US sent internationally to be 6 dollars. How com...

Customer returned damaged item for exchange/refund

We have experienced customer sent back damaged item for exchange/refund.The product we selling is LCD screen, and the way we test is to connect with a tester. The item came back with internal damage and a cracked inside which caused liquid crystal le...

Returned package... now what?

My buyer's package was returned to me because the Post Office was unable to deliver the package. Do I recharge the buyer for the postage or do I have to eat the postage, already lost money on this listing. Thanks!

ebay changes shipping rates

Cheapest and/or Best way to ship giant stuffed animals/plush

I won both of these at my local fair at a game that I'm really good at. So far, I've tried listing them on craigslist and letgo (I would try offerup, but I was banned from their services for no reason) for $49. So far, no one has contacted me letting...

Returning an item that doesn't work

Hello!The item that I ordered is not working so I initiated a return process. The seller accepted it but I got an email from eBay that the seller cannot send me the return label and that I have to contact them. I contacted them and ask them to tell m...

envios

Olá . Também gostaria de vender no ebay mas tenho muitas dúvidas relativamente aos portes nos envios que devo escolher. Será que me podem ajudar?

Return a defective item

Hello guys , I will try to explain this , English is not my first language so please sorry for any errors.Some days ago I returned a car part because it was defective , I returned before the 30 days return window. I used the free return label provide...

i cant contact the seller and ebay support

hello guys, first of all my english sucks, sorry.so i bought an item and it should been delivered by 12 february. it said it was shipped already.When i tried to contact the seller using the item number i was told i got the wrong item number(i know ho...

Combined shipping?

So, I win two auctions from the same person. I then send a message asking about combined shipping. To which I did not get a reply and three days later I sent another message and still no reply. I have now sent this seller a message four times, twice ...

Returns

Returning items is way out of hand.......Ebay has become a buyers market!!! Ebay is not set up to protect the seller!!!I have been selling and buying on Ebay since 1999 and it is time to sell on another site!!!! They need to RETHINK their CATER TO BU...

Buyer requesting to remove FedEx signature requirment after sending?

Need some advice here! Sent buyer item just over $250 and required a signature on the package. Buyer is now requesting to "remove signature restriction or have package held at Fedex". My concern is that the name on the package, as entered by the buye...

Return label

How do I send a buyer a prepaid return label?

Buyer says eBay won't ship to his country

Hello, I'm based in the UK. I've had a message from a buyer in Spain trying to buy an item and he says he is seeing a message that this item is not shipped to Spain. I've turned on the Global Shipping Programme, and in my 'exclusion list' specificall...