Shipping

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Combined shipping?

So, I win two auctions from the same person. I then send a message asking about combined shipping. To which I did not get a reply and three days later I sent another message and still no reply. I have now sent this seller a message four times, twice ...

Returns

Returning items is way out of hand.......Ebay has become a buyers market!!! Ebay is not set up to protect the seller!!!I have been selling and buying on Ebay since 1999 and it is time to sell on another site!!!! They need to RETHINK their CATER TO BU...

Buyer requesting to remove FedEx signature requirment after sending?

Need some advice here! Sent buyer item just over $250 and required a signature on the package. Buyer is now requesting to "remove signature restriction or have package held at Fedex". My concern is that the name on the package, as entered by the buye...

Return label

How do I send a buyer a prepaid return label?

Buyer says eBay won't ship to his country

Hello, I'm based in the UK. I've had a message from a buyer in Spain trying to buy an item and he says he is seeing a message that this item is not shipped to Spain. I've turned on the Global Shipping Programme, and in my 'exclusion list' specificall...

Return Question - Need Advice

I sold a handwash set with Snow Angel scented handwash and lotion. The buyer wants to return it because she says there is no scent to them. The products are 100% authentic and smell just like every other one on the market. If anyone is familiar with ...

Buyer Returns Damaged item

Hello, Buyer Returns Damaged item. They now want a refund because they didn't read that is was sold for parts or not working. But they damaged the item even more and used it. What should I do. How do I close the return request?

Media Mail

So looking for some input. I have been selling on line for over 10 years & had this issue years ago & now it has started again since the post office has double there prices over the past year or so making shipping cost sky rocket. Now they are openin...

Having to prove to Ebay that fake make up is fake and dont want to return it

HiyaI recently bought three make up palettes which were suppose to be authentic Kat Von D, one of the palettes was real , however the other two are not. The fake ones are dull in colour, have no shimmer to them and are powdery with slightly smaller p...

rayoflight

I would like to buy the goods I need, but a small European country like Moldova is not always included in the list of countries where goods can be delivered. In addition, someone is looking for fast delivery, I would like to have the cheapest deliver...

Managed Payments and PayPal Dispute Question

I've always feared the 180 Day PayPal refund policy. Luckily, I've never had a buyer abuse it. At least with eBay, if a claim is filed 30 Days after delivery they usually side with the seller (or don't allow it to be filed). Now, I'm enrolled in Mana...

Refund

I nead to get my money back for an item that has not arrived plz ebay help

Resolved! First Class International with Tracking to Italy?

Hi there,Is there any way to ship First Class International with Tracking to Italy? It looks like USPS doesn’t offer tracking (or delivery confirmation?) to Italy.Has anyone used Pirate Ship. Italy is on their list for E-DELCON International Tracking...

How it works: Delivery: Estimated between...?

I send items via Economy Shipping from outside US (11 to 23 business days) + 3 or 5 Handling time.When the buyer buys item today it shows to him Estimated between Mon. Mar. 16 and Thu. Mar. 26.I cannot understand why it is so. Today March 2 + (11-23)...

International Shipping to South Africa

I recently bought an item on eBay , using the Global Shipping Program . I notice that my item was shipped through the DHL express shipping. I am so excited because in my experience dealing with DHL , they are very much professional and credible. In t...