Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Not insured when you generate a return label for customer

I have always wondered when you get a return and generate the label for the customer if it would be insured on the return trip? I received an answer from an eBay CS agent yesterday stating that it would NOT be insured and there is no way to include i...

Item was returned thru USPS "request to have your package returned to the sender"

I recently purchased an item from a seller on ebay on March 27. It was purchased on a Friday. Two days later I messaged the seller to cancel my order. Seller did not reply. The following Monday comes and I get a message that my order has been shipped...

Seller opened up a case against me?? What can I do as a buyer??

OMG Please help me! I ordered Lululemon leggings in a size 2. However, the item I received from the seller was a size 4. I promptly messaged them and told them that they sent me the wrong item and asked if they still had the original size I ordered. ...

what's up with shipping options? I'm unable to ship a package today

I'm unable to get any shipping options to ship a package today

Vent post - read or not, reply or not, or whatever lol

I have a package ready to ship that weighs 16.04 ounces. Can't safely lighten it up any more. It's really irritating.FCM cutoff is 15.99 ounces...these fractions of ounces are a real pain, aren't they! I soooooo want to just risk it and ship FCM, but...

fraud

Hi.I do not know how to explain to you that your Auction is losing the trust of both buyers and sellers.Personal I Boris Ratner for 4 months i correspond with your employees of the Auction, and can not understand how it is possible to treat your work...

USPS Intl Shipping Change, No more plastic sleeves allowed.

This might be mentioned in other ongoing threads, but we were notified today at the post office that the plastic sleeves that are used for intl priority and express on custom forms, are no longer allowed, and the package will be returned. So just put...

Resolved! Seller underestimated shipping and wants me to pay for the mistake

I recently bid on and won a product. I based my bidding on the cost delivered to my address. The day it shipped I received a message from the seller stating that they had miscalculated the shipping cost and would like me to pay the extra. Honestly I ...

Buyer Return for Item in transit

A buyer purchased a book and requested media mail. Three days later, he doesn't want to wait and asked to return it. The book hasn't been delivered yet, so why do I need to give a shipping label? Any decent options for me to dispute this?

eBay ruled in favor of buyer when they didn't read the description

I sold a Samsung disc reader/ writer for about $20 total. I explicitly stated in the description that the item did not come with a cable (picture included). The buyer filed a "missing parts" claim, arguing that the item did not come with a cable. eBa...

item marked delivered but not and in wrong country!

Hi guysSeems a bit of a pickle, bought an item from japan, paid for straight away, was sent and then returned to sender, appears seller sent again, now marked delivered, but in Japan! I am in Australia. Have sent multple messages to seller with 0 res...

WHAT IS UP WITH CHINESE/ASIAN TRACKING NUMBERS OR THEIR POSTAL SERVICE?!?!?!?!?

I have bought some items from China and India. The seller sends Tracking Info BUT it NEVER progresses past the "Label CREATED" message. Sometimes the item arrives and sometimes it does NOT AND the STATUS NEVER CHANGES! Are other country's postal serv...

Did Ebay send a return label?

I have a buyer who requested a return. I got an email, I approved the return, went to a page that gaveme the price of the label, hit continue.. and then I got a page that told me to wait for the item before I refunded the price. I never got an indica...

Need refund from ebay international standard delivery

I did not notice the new feature called ebay international standard delivery. I wanted to ship 1st class but had ebay checked instead. On the manage shipping label page there is no drop down for refund. So once its done it cannot be undone? My unders...

Ask for refund or wait?, status of item is shown as "tracking provided" for over two months.

Hello. On 5th of March i bought a retro computer from a seller in the UK and the item was to be shipped to the Canary Islands. Tracking number was provided on the 8th of March and estimated delivery was 12th to 25th March, but the tracking status has...