Shipping

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Resolved! HELP RETURN MY MONEY !!

How long does the seller have to return my money after the item return?I can't find the transaction in paypal, pay directly with my card.the bank is not responsible for the transaction because I authorized it and the seller has already received the a...

Fixed shipping price, How does It work?

Hi, I never used fixed shipping price before , so how does it work?Let's say I put shipping pricing as $5 and the actual cost is $3. Do I get the remaining $2 as credit? If so, is it a credit that goes toward Paypal, or only can be used as shipping? ...

Resolved! Problem

My product looks like as described but does not work as described.From PayPal I got a response that can not help me.Where can I get help for product how does not work as described.

Resolved! Return to different country?

I bought an item that shipped from Kentucky . Turns out I don't need the item. Buyer's policy is that I have to pay the return shipping. No problem, righ ? Well the return address isn't in Kentucky. It's not even in the United States . It's China. An...

Resolved! International Sales and Global Shipping Glitching?

I just had an international sale come up which apparently bypassed the Global Shipping Program, because when I asked to print the shipping label, it gave me only an international address and international shipping options. I had to cancel the order, ...

Potential Scam ?

Hey, first time ebay seller here. So I have a MacBook Pro 2017(sold for $800) that is broken and was listed for parts only ( no returns accepted) as an auction. The auction recently closed and the highest bidder paid for the item on ebay. I have alre...

1 purchase of books split into 2 package ship via GSP. Track update fine for 1 but no update for 2.

Hi, So I'm in the UK and bought some books from a seller in the US. As agreed with seller they would could be split into 2 parcels to stay in weight limit. Each package has a unique global tracking number beginning UPAA. The 1st package has been upda...

Suspicious seller

Hey guys go easy on me please. I have had an Ebay account for a long time but rarely ever use it. I ordered a label printer from a seller on the 16th. It was estimated to be delivered by March 21st but did not show up. Okay no biggie, so I go back to...

Item is stuck in a facility distribution center

So a week ago I sent a package to my customer and I paid for 2 days shipping. My package then later got sent and it arrived in a city which is 30 minutes away from my buyer, from there its been stuck for around 2 days in that same city. Just says arr...

No FedEx Ground

The Fedex Ground option is missing from services to select when trying to print shipping label. This cost me over $40.00 on a large heavy item with accurate dimensions and weight entered into calculator. Buyer paid amount calculated based on Home Del...

Seller says item was shipped but USPS tracking says otherwise

I purchased a Uninterrupted Power System (UPS) from a seller on March 18. Nothing happened in terms of them sending it or even bothering to contact me to let me know if there was a delay. I certainly understand what with everything going on so I wait...

Resolved! so ridiculous

as a top rated seller i know the rules but the aggravation far outweighs the benefits. this one today. and i'm ranting so take it as that. i auction an item, there's a winner, i have to open a case to get them to pay. ok so now i ship it. i get the m...

Seller will not Refund on fraudulent item

Item in listing was TOM BRADY AUTOGRAPHED JERSEY WITH TRISTAR CERTIFICATE OF AUTHENTICITY. Item came with Certificate but it DOES NOT match the sticker on jersey . The listing said it was Tristar certified and it does appear to have Tristar sticker i...

Shipping Flat Rate Boxes or envelopes

Hi. My question is: If I check say Medium Flat Rate Box USPS for shipping, do I have to put weight and measurements in on my ebay listing? Thank you!

selling a vintage lamp ,and buyer is surprised the old wiring seems faulty

If I state that "Rewiring is recommended before use" in future listings of vintage electrical appliances would that protect me from future returns? I want customer satisfaction ,but it needs to be fair and balanced.I sold a vintage wall lamp and the ...