Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Item Not arrived

Hi All,I bought a set of wheels a few months ago, paid straight away. I didn't hear anything from the seller for a week so I asked when they would be posted. I had a reply saying he had symptoms of coved19 and would post them out when he could. I lef...

DPD postage from latvia as a seller

how can i make dpd or tnt as my postage options for world wide shipping?

Replacing an item with the seller

I am in kind of a stalemate with a seller right now, they've sent me a wrong item a while ago and now we are at a point where I have opened a return request and we are about to exchange items. The seller wants me to withdraw the request before they s...

Here we go again

So I listed a collectible item (like vintage toy in toy box), posted photo with damage and said in listing there was damage. Was sold and paid for 24 hrs later.Buyer complained package was slow. I gave him polite explanation.When he got it now compla...

Shipping address issue

I just bought an item from a seller in the US. Originally, this seller indicated no international shipping option. After talking to him, he said he had no problem shipping to my country (Singapore). He then sent me an invoice and I paid him using Pay...

Shipping price on multiple buys of same item

Hi, A buyer bought two items of the same product and paid for priority flat rate envelope. But the envelope only can hold one item and not two. How can I avoid this automatic set shipping price for flat rate? Otherwise I have to list as normal priori...

Seller seems to be avoiding refunding my money

I bought a top that was significantly different to the description. The seller agreed to refund the item, I printed the label provided by eBay and dropped it at the courier. I have been following the tracking and today contacted the company to see wh...

Resolved! I need help, my product has not arrived

I have made an order from January from China to Mexico since January and so far it has not arrived, it should be noted that I have the tracking code but it is not registered where it is currently, so someone can tell me what I can do. ? note: I want ...

Help with a return issue

I purchased Memory Cards that were bad.I contacted the seller, and he said to return them.eBay displayed the address and the item number.I created a return label through my work, and messaged the seller a photo. Later that evening I got an email sayi...

Warning; Avoid eBAY International Standard Delivery like the COVID- UPDATE.

SO I posted here a week or two ago that eBAY International Standard Delivery had lost three out of 31 of my shipments overseas for a failure rate of nearly 13% Woke up to another irate buyer asking where his shipment was. Add that to another one that...

For you that use "eBay international standard delivery”?

For my small packages, I am comparing these two International shipping options :“USPS first class international package service" vs "eBay international standard delivery”.It appears "eBay international standard delivery” is a better deal…(cheaper and...

Import fees

Hey has anyone ever purchased something from the Netherlands or Europe and total cost and shipping was about $200 what the import fees are like to CA?

Scam where buyer intentionally ships return to wrong address?

I'm currently dealing with a scammer who seems to have outsmarted eBay's (already rather stupid) returns system. I shipped them a pair of barely worn sunglasses, extremely carefully packed, and they filed a return request saying the "glass" was broke...

Restricted item - Fur coat

Hello can anyone help? Just received an email from GSP to advise that the fur coat I have sold (on behalf of a neighbour) wont be sent onto the destination nor returned to me. There are hundreds of coats on ebay no warnings I even spoke to ebay about...

Resolved! "NO ACCESS" on return

I returned an item and the tracking details say "NO ACCESS" for 3 days in a row. I assume that access to the mailbox must be blocked or something, so I contacted the seller but he hasn't responded. Suggestions?