Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
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Today a small item (USPS 1st class shipping) with free shipping sold to a PR address, which is fine. Yesterday a large bulky item that I ship with FedEx (free shipping in my listing) sold to PR, which would be about $20 extra to ship to PR with FedEx...
I have a bubble mailer (with contents) that would be considered a pacakge. The dimensions are 14.5 x 9.5 x 1 and weighs 14 oz. Ebay shipping calculator is giving me First Class Mail as an option, but I thought these dimensions were too large for firs...
Hello...I sold an item to someone in Canada, and somehow, accidently printed out a label for Ebay International Delivery/EWR. I don't know what I did wrong, but I printed a new label sending the package directly to the customer. I went to VOID the la...
The chat is closed so I can't post a follow up question brian@ebay - but I've always wondered something about historical shipping times. If a seller's historical shipping time is next day- but they temporarily extend their handling to another time fr...
Dear, i bought a some artikal and he did not come. When I asked for a refund money, the refund did not materialize.Please check by order code: Tracking number: LW505068140CN and solve the case ( contact the seller and return my money ). Order status:...
I have a buyer that received an item 15 days ago but just contacted me day before that a piece was broken. Meanwhile they opened a return case. In communicating with the buyer I asked if they wanted to return all the items, receive a refund for the b...
I submitted a return and accidentally chose that I do not like the item when in fact, the item looked NOTHING like the picture. Now I cannot do a claim because of this mistake. Can I cancel the return and then redo the return with the right reason?
Is there an option to have the Signature Confirmation automatically checked off for items $750+?
eBay doesn't seem to recognize it any more. Items for which I had Parcel Select shipping have now turned into other things; I had a buyer pay postage for a pair of hiking boots which were going by "Flat Rate Envelope??" I don't think so! Lost money o...
I saw a used printer I wanted that only offered expedited usps at $51, I asked the seller if they could add budget shipping. First they ignored the question [sent 2 questions], then [in hindsight], it appears they played dumb about what I was asking ...
Hello, I was issued a return label, but ended up mailing it late. So, it is no longer under a guarantee. However, the seller did not refuse the package and is refusing refund. Basically, the seller is keeping BOTH $100 worth item and the original $10...
Went to ship an item to Switzerland today and eBay won't let me ship it. Checked on the US Postal site and it shows the below list. Switzerland isn't on the list, maybe eBay has to sort this out?Temporary Service SuspensionsDue to widespread transpor...
Hi,Can anyone help, why is it when you use eBay Online Postage and use Royal Mail 1st or 2nd class postage it provides a tracking for example (05041D675CA) but this never seems to work? From my understanding this is only scanned at the time of delive...
I bought at automatic watch winder from a Ebay seller. I got the package but didnt open for awhile. When I did, I found there was no power supply to make the motors run, no key to lock it (specified) and some crummy unpainted stick inside that should...
O.K., so I looked at my Active listings in Seller Hub and selected 85 items that I thought I can edit with price reduction. That went well, but as I was about to click on the O.K., button, I saw that eBay banner at the top of the page, telling me tha...
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