Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Managed Payments Question

If I'm part of the managed payments program in the future (and it sounds like everyone will be), will I no longer be able to use my stamps.com program? I sell on different sites and ship everything with stamps.com. I like having my info all in one pl...

EBAY FRAUDS ME ON FEES AND SHIPPING COST

HEY THERE, i did sold an item, the buyer opened a appeal for refund because after 30 days he decided not to wait for the item as he should, becasue the delivery time is 10-12 weeks. eBay paid him back full amount. I asked for my reimbursement and the...

Extremely poor customer support by eBay DE

After nearly 4 months of communication with eBay and zero, I thought I will bring up my case for public attention. I am located in The Netherlands.On 27 December 2019 I have bought two items from one seller in the UK, which were supposed to be forwar...

Seller ignoring emails

I want to return an item that I purchased. I've emailed the seller 4 times for an address to return the item but they are not responding to me. What can I do?

Russian alphabet with Ebay postage labels

My primary stamps.com postage software doesn't understand Russian alphabet... it always imports as a bunch of ???? or squares. So I usually end up converting them to the English alphabet, but it's risky because the carriers may or may not understand ...

Buyer requseted a return - But he hasn't got the order yet(Still in-transit)

How can I handle this return requset

Need to resend package at buyer's expense

I just received a package back with a note saying "no longer lives here." Contacted the buyer and they verified that it was sent to the right address but must have been delivered to the wrong apartment in the building. The wrong recipient then return...

Resolved! Customer Never Shipped Back Item

Hello, I had 2 customers that requested a return yet its been 21 days since the return was opened and still no item or tracking received. I have messaged both buyers and no response. PayPal is holding $1000+ which is fine but its been almost a month....

Shipping First Class International Shipping Issue for Type = Letters? How to with Ebay Payments?

For anyone that ships first class international using the "type" = letter, I see an issue for people who switched over to ebay payments and was wondering how they resolved it. Currently I use paypal as a way to print my first class international pack...

Need urgent help - I'm supposed to ship something today but Shippo won't let me print my label.

So Tuesday evening I got an offer for one of my items, I accepted it. I made my Shippo account a few hours later, linked it with eBay/Canada Post/Paypal. Yesterday, Wednesday afternoon I tried to print my label out but got "There is a problem with yo...

Return policy

Hi, I sold a set of Yakima Locking Railrider 1 Towers to a new eBay user. The Towers included locks and keys but no “landing pads” which are required for each specific vehicles. Please note that Yakima different types of landing pads which are “tower...

Electric gate motor

Bought electric motor from China of eBay caught fire sent bk got no new motor and no money bk and no help from eBay verdict eBay is a unsafe site

Returned item by hand bought thru ebay portal, seller demands for it to be marked shipped to initiat

I bought a computer from a local nonprofit while they were only offering online sales due to the pandemic. I picked it up by hand and also returned it by hand when it did not work, freezing upon my first use. I am unwilling and unable to just lose th...