04-27-2020 03:34 PM
So I sold an item for $450 back on 23rd of Oct last year. In February 10th the buyer requested a refund a got all his money back but didn't even send the item back. I didn't notice any of this until now when I logged into my paypal and I had a negative balance. I find this outrageous! The buyer has had it for way too long for him to get a refund. In addition, he didn't even reach out to me or anything nor did he send the item back. I have contacted eBay but have yet to hear on the matter.
What are your thoughts on this?
I demand my money back.
04-27-2020 03:46 PM
They have 180 days to file a case with PayPal. Sounds like they filed a case and you didn't respond so PayPal allowed them to keep the item and got a refund.
04-27-2020 04:03 PM
Since this was a paypal case, ebay will have nothing to do with it. I'm guessing that it was a Chargeback with their credit card company.