Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping Indonesia

I have a potential buyer from Indonesia asking me what his total would be with shipping. How do I figure this out? I have this on the Global Shipping Program. Any help would be appreciated.

Order cancelled refund problem

A seller cancelled my order after i had payed. Seller and I spoke and now paypal said it was refunded but I have not received my money yet. Is there a waiting period like a few days or something? I am very confused because ebay sent me an email sayin...

Can't combine shipping on multiple "Buy it Now" items

Even though the box that says "Require immediate payment with Buy It Now" is unchecked in all my items, multiple customers have reported that when they try to buy multiple items, ebay reports that I do not combine shipping and will not allow them to ...

Scammers

Take caution buyers, of scammers. They are all over eBay. I was sold a mask and a set of filters (by two separate sellers from the same company) that I never received. I was lied to by the first seller and fought for a refund for days. I was sold the...

Shipping Label-Invalid State

I recently sold an item, and I’m now printing the shipping label. When I click purchase, I get the message, Shipping Label, Invalid State. I’d like to ship it as soon as possible, so any help would be great.Thanks.

Is international shipping delayed?

Is shipping to Switzerland delayed? I shipped out since March 30th and since April 3rd all it's showed is "the consignment has left the border point"

What's Going on with the Shipping Calculator/Print Shipping Label Function? (2 Parts)

On my selling ID, I sold a large motorcycle seat last night. Box will be custom-sized by me, 30" x 16" x 9", weight 16 lbs. When I listed it, I selected USPS Parcel Select and Priority Mail, with those figures entered. I clicked on the Shipping tab i...

Problem with eBay/Paypal policy when buyer enters wrong address

Another day another problem buyer. Latest issue is they entered the wrong address when checking out. It's a few details that are off: north instead of south and street instead of road. Problem is the wrong address is a real address! Buyer contacts me...

Why does eBay even Offer to "Intervene" on behalf of Sellers in Return Cases Anymore???

I'll preface this with that I'm in Managed Payments...so eBay directly controls the revenue I make from sales. I posted about the return misrepresented as an INAD before, so I'll give a summary. Item was sold (legitimately) as a "For Parts or Not Wor...

HELP !!! Not able to Ship the items

I need a advice !! because of the COVID 19 i wasn't able to ship some of my items and i already notify it to the buyer and they are ok with it.few of my items are now show under late shipment and others are showing as pending shipment Since i'm new s...

usps scans

bought an item, departure scan 4/7 in Los Angeles, deliv address in FL. Original estimated deliv date in usps website 4/10.2 in-transit scans instead on 4/10 and 4/11 w/ no new est deliv date. How long should I wait before I start sweating? Thx.

Shipping labels - USPS Retail Ground / Parcel Select missing from the list

Hi everyone.I've been selling on eBay for years now (this account for almost a year) without any issues. I was selling a lot of items domestically last summer and went well. This year I am back to the selling business, though I am having an issue for...

Help with Global Shipping contact <parcel went to wrong country>

Hi i had recently sent a package to ebays GSP in Kentucky as I would normally do however this time they addressed and delivered it to the wrong buyer (was delivered to Canada instead of Italy). Ebay has not been at all helpful with getting this issue...

How do I get the system to charge the right postage on combined BINs

Had someone buy four fixed price items and eBay charged $36 shipping on an actual of about $13, based on 4 lbs, although even that was wrong, it packed to about two and will actually post for nine bucks.Can someone walk me through what I have to chan...

Dual refunds, one from eBay and one from seller, possible?

I'm in a situation with an item right now that I am attempting to get a refund for. The item had Guaranteed Delivery, and due to a FedEx mishap it did not meet this date. I collected the shipping cost (around $22, item price is around $65) from eBay ...