Shipping

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Canada Import Fees

I'm not sure how this could be applied to eBay listings given the system constraints, but I thought it was interesting enough to start a discussion. You can now prepay import duties and taxes for shipments going to Canada through Stamps.com labels. I...

Insuring High Value Shippments For Full Value

I need help I am ready to begin selling some original folk art oil paintins I have aquired. My starting price on a number of these paintings will be $20,000.00 to $60,000.00. I would like to insure them for full value. Does anyone have some expierenc...

Shipping fees and tax by Ebay

Ebay can eliminate the fees and tax on shipping charges. All they have to do is separate the charges on auctions. Sellers would only have access to their auctions prices and the shipping charges would be accessible only to the buyers. The sellers wou...

Is it really difficult to make a 2nd return label for the same order as the 1st?

I've bought two items from a seller. It was the option where if you buy multiple, then the items are a little cheaper. So it's 1 order with 2 items in it. I got 2 tracking numbers for them. Now I wanted to return them both. I requested a return which...

My LOL RETURN OF THE WEEK

I am in the automotive industry and believe it or not there is a market for damaged headlights which utilize the HID Projector to be retrofitted into other applications for an even cut off. So, I recently sold this light: Copy and paste item ID: 2335...

Resolved! Buyer Returned Different Item and Quanity.

I have a buyer who has purchased 2 of the same items and said both were bad. They were acting all emotional in the original message so I had a bad feeling on this one. Sure enough, today we receive the return and there is only one and the one that wa...

Support unresponsive, likely due to covid, Sent a rock, out 75 bucks.

Buyer first opens a case claiming item did not arrive, item did arrive and ebay sides with me, then buyer opens a return case and wins, they return a rock instead of the item, i cannot contact support an i am worried that support will be unable to he...

As a seller, why am I being charged international shipping when it should be domestic?

I just sold an item for $36. It is, I believe, my first item I've sold on ebay. When I go to print out the shipping label, I am being charged for international shipping and not domestic. There is no option for it and the seller is located in the US a...

Did Global Shipping Program Have a Substantial Rate Increase?

I have a very reputable buyer in Germany who just asked why his shipping cost through GSP increased so much. He said he used to pay about $100 to have 300 Hot Wheels shipped and now is getting a quote of about $160. It's probably been about a month s...

Delays in the USPS for Customers

Has any other sellers experienced the same issues as I have with having delayed mail through our current pandemic. I have had more than 3 customers wondering where their packages are even to the certain extent of having a lawyer call me to discuss wh...

Feeling FORCED to offer a "return policy".

I have had listings in the past stating "as-is" or "no returns". I kept getting what I felt was threatening emails and notices from eBay stating they do not offer "no-returns" and I needed to update my listings or they would be taken down. Yet when I...

Corona Virus & California Shut Down

As you might have seen, on March 19th the Governor of California has ordered all commercial activity to halt inside the State. I'm assuming this will cover delivery of packages. How do we exclude residents of California from purchasing from us? I don...

Resolved! Why do my istings show a string of countries I won't ship to?

All of my listings were created with a "ships worldwide" with NO restrictions. Yet when I look at a couple of my own listings there is a string of countries that supposedly I will not ship to. I never entered those restrictions so where did they come...

I need to filter out m,erchants who use shipping partners.

Ebay Increasingfly I,ve been getting items shipped to me through "shipping partners" This means that instead of handing the item over to the post office or the USPS driver, the seller gives it to a "shipping partner", usually DHL or Federal Express, ...

Escalate a return item

I tried to contact eBay regarding an appeal for a return item from a buyer. I was not able to speak to a representative. I was trying to appeal the decision. Everything is online and most of the online replies seems to be automatic response. No luc...