Shipping
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Resolved! Non delivered item

Received the below message from seller: Please note that your order was handed over to the carrier however, I got an update that the package was lost in transit by the courier, due to this issue your item will take up to April 18, 2020 to arrive. Alt...

Resolved! buy a Return label to usa

i have a return request with buyer from canada ,and i have to buy a return label however we don't know how to do it since the return adress is in the usa and buyer in canada !!

How can I find old tracking info, China buyer said he did not receive item shipped 5 months ago

It was only $220 in value, 5 old collectibles. I gave combined shipping and sent the package by First Class USPS. I probably am toast right there because I don't think it had tracking beyond the port of N.Y. The buyer waited 5 months and just opened ...

User avatar by Adventurer
  • 256 Views
  • 5 replies
  • 0 helpful

on paying return fees..

just to be clear if I mark something "no returns" and the buyer files a "wrong item sent" then I am responsible to pay the return fee, correct? And if I listed an item as "returns accepted" then the buyer would have to pay for the return?

Suspected scam but got PayPal payment received

Appreciate any input here : I accepted a best offer, and then the buyer started messaging me about the classic 1 day expedited shipping needed for a birthday. Also listed her phone number and tried to move the conversation off eBay more than once. I ...

Resolved! Item not as described, returned, shipping label wrong and sent back to me, idk what to do

The item the seller sent had multiple major differences from what was described. I got a return for not as described and the seller sent a label. I put the label on, packed it up, and gave it to the post office. I watched the item get to the address ...

Shipping Calculator Costs are not actual when item is sold and shipping is purchased

When I use the Shipping Calculator and select Envelope instead of Package (I use a lot of small padded envelopes) the item cost drops substantially. I can build the listing and select large envelope and USPS first Class shipping, however when sold an...

International shipping through PayPal/borderlinx.com

I have plenty of experience shipping items internationally through eBay. I'm considering sending some items through PayPal shipping instead, and I'm trying to learn more about it before I try it. PayPal's shipping estimator forwards international shi...

Buyer Return Issue

Long time member here since 2001. I haven't ever been a power seller by any means, but I like to buy and sell using eBay from time to time. Never really had an issue with buyers or return issues. A couple weeks ago, I sold a GoPro camera that was an ...

NOT FAIR EBAY!! China sellers don't have to pay for shipping! Americans sellers do! UNACCEPTABLE!

FACT: CHINA SELLERS DON'T PAY ANY SHIPPING It's paid for by their government (or usps said one person. However- a china seller told me it was paid by their government. Doesnt matter who pays for it- its creates a MAJOR unfair advantage for one group ...

Buyer scammed me - "Empty Box"

This was a while ago, but after seeing other sellers' posts about being scammed, I thought I would share my story. It seems like it could be a rather unique one. I hope no one else has this happen to them. I sold a guitar for $350.I got delivery conf...

User avatar by Adventurer
  • 845 Views
  • 8 replies
  • 3 helpful

Shipping - Retail Ground no longer shown.

Hello,Starting about three days ago, I was no longer shown the option to ship by USPS Retail Ground. I now only have the options - parcel select, priority mail package, and priority mail express package.When I check the actual USPS site, I am offered...

User avatar by Adventurer
  • 6382 Views
  • 56 replies
  • 6 helpful

Return approved by eBay, money charged twice - what to do?

Dear colleagues, I am dealing with an issue now. A buyer requested a return, given the value of the item and the cost to return to me (as I don't accept returns in my policy), I have suggested partial refund to sort it out. He didn't answer, then he ...

User avatar by Adventurer
  • 1110 Views
  • 9 replies
  • 1 helpful

Unable to select offer and exchange on return request

The buyer bought a set of 4 glasses. 2 arrived broken. Luckily I actually have replacements for once. I agreed to replace them, of course. He requested the return so I could go in and offer the exchange. Problem is, when I go into the return dashboar...

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