Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS Damaged item

So I sold 4 collectible items for $800 and shipped them packed well together and 2 were damaged. I filed the claim with usps but the thing i dont understand is, what if the buyer sends back to me, and should i refund now or does the buyer technically...

Label printing sideways and very small

Everytime I print a label it comes out sideways and very small. I have googled and googled and changed the settings to portrait and 4x6 and to 180 degrees and it STILL comes out the same way. Please help?! Do I just need to print the labels on PayPal...

USPS tracking history vanishes after a month?

I had two packages mailing overseas at the same time - one going to Denmark the other to the Netherlands and both had tracking and showed they were at JFK last update which was the first week of May 2020 (right when the Pandemic shutdowns were happen...

Will my shipping decision cost me my first negative?

Sold a $45.00 imported toy on June 11th (night), and first thing in the morning (12th), I got it ready for shipping. Due to the size, I had FedEx ground as my original option, but when I when to print the label, I noticed, Priority Mail was a close t...

unrelenting (ebay listing)

Just came off a weekend spent with hours on the computer. During the week I do a lot of mail and errands so I have to really push hard on the weekend, especially Sunday, to get listing done. I'm trying to up my number of auctions and it takes unrelen...

Buyer wants me to purchase gift card with purchase?

I’m a new seller and a buyer was interested in some shoes I’ve been meaning to get rid of. They give me a number to contact them and they tell me that they are a soldier, an odd detail to mention. Later in our conversation, they ask that if it was...

Buyer claims i sold a used item

I’m a new seller on ebay, I’ve done very well over the past 2 months. I sold an item that was brand new. I mentioned in my listing that the box was a little beat up from storage. So now the buyer says the item smells like smoke. Neither my husband or...

Sold an item to someone. They are requesting return for completely different item.

So I sold an item to someone about 2 weeks ago. It delivered fine, they left a good review, then today I get a notice that they want to return it due to “damage while opening”. I take a look at the VERY blurry photo they attached, and it a hair dryer...

USPS website is down?

I am trying to schedule a pickup and I keep getting the message This service is temporarily unavailable-AK1213. Anyone else having this problem?

bad seller

I am trying to get a refund from this seller on two counts. He has charged me postage twice, but only sent one package, P&P was pricey, although i didnt complain about that, and he had one item returned. So, this seller not only got one of two items ...

how to contact ebay customer care for sellers

HelloFacing problem in booking through ebayglobal shipping , on asking them they asked to contact through ebay selling manager, My previous selling manger was shifted in Feb 2020 but after that ebay has not allotted any new to me. trying to contact t...

USPS NOT SCANNING TRACKING NUMBER

I'm wondering if I missed something...? Several packages I've sent out, with tracking numbers, are not being scanned at the post office. I physically bring them to the post office, so I know they are there, but they are not being scanned. I also mail...

The parcel was lost

Hello The seller sent the parcel.but i didnt receive it I opened the Case : Seller contacted Customer Service But the customer service closed it. But i didnt receive the parcel. Why?

OK - Where did the USPS Priority Region B Box go from the business rule drop down menu

I had business rules for both Region boxes A and B. Listing an item today I go to use Region B for shipping and my shipping rule has vanished. Tried to reenter it as a rule and the B region option is no longer listed in the drop down shipping options...

Original / Reprint / Fake

Does a seller have to state if a baseball card is an original or reprint or fake? A seeler I want to buy a card from says he does not know if the card is real or not, but is not willing to give a refund if it is not.