Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Corona Virus Fears

I received a email from a customer stating that they will be refusing delivery of a Cookware Set shipped from NJ NOT China. The customer paid for delivery and we all know that Fedex charges for delivery in both directions.This is a serious situation,...

Resolved! USPS Media Mail Schedule a Pickup

If I have a USPS Media Mail package that is ready for schedule pickup, is it okay to ship the Media Mail by itself? I googled USPS Media Mail schedule pickup, and it said that I would need at least one first class or priority mail package to go along...

How can I charge additional shipping for 2 or more items from same listing?

Need some advice. I have multiple identical items that are listed in the same listing - for example, quantity of 3 are available with same buy it now cost for each item. These are large heavy items that would not fit inside a flat rate box and have t...

Post Office tension ...

It seems clerks are a little more tense lately ...

How to get a refund

I purchased some vitamins that took almost a month to arrive. When they finally did the bottle was broken and powder coming from the box. I had no response from the seller when I emailed them. So I initiated a return through ebay. The seller then res...

Item not as described, seller not responding, should wait 38 DAYS ???

I bought an item on April 29 and received it on May 2. The item was not as described, and so I opened a return request. Now, after five days there is no reaction from the seller. But the very strange point is that the dispute will be remained open un...

Global Shipping Program - Sending To Canada Not Available

This post is to inform and elicit feedback from the eBay community by bringing attention eBay's response and attitude which, to put it mildly, has been inadequate. There is a problem which has been going on since late April, for past 2 weeks, as best...

Items shipped not arriving. Tracking stops

Is this happening to anyone else? I have several sold and shipped items that haven't made it to buyer. Tracking stops along the line. This is happening in Chicago and Pennsylvania. Now I have cases opened and refunds requested. What am I supposed to ...

Buyer cannot received a "delivered" item

Item ordered date: 04/16/2020Last scanned date Tuesday, Apr 21, 2020Shipping status Delivered Shipping carrier USPSDelivery message DELIVERED IN/AT MAILBOXbuyer message me :"I still have not received my order and I had to purchase this supplement at ...

DO NOT USE FEDEX THEY'RE TRIPLE COST OF PACKAGE AFTER THE FACT WITHOUT EVEN NOTIFYING

Shipped three pairs of shoes in a shoe box separate shipments, and the shipping cost each was under 8.50 when I printed the label, I get the invoice and FedEx is charging 21.50 each for all three and claiming they weigh 18 pounds each. I contact Fede...

tracking info not provided

Well, it turns out that my post office is not providing tracking when they receive my items to be shipped. Many of my things are sitting in my local PO for 4-5 days before showing receipt of my item. Consequently, it looks like I provide a label and ...

Fed Ex shipping labels in portrait

I just started using Fed Ex as an option for shipping but I can't seem to get the labels to print in landscape so I can use my pretick labels. Anyone have a solution?

Seller cancels AFTER shipping

I ordered a pressure washer on buy it now and paid immediately (‘New other’ and free postage). A day later the item was flagged as dispatched. A day before the earliest arrival date the seller requested a cancellation, but I have not received a refun...

FIling an Insurance Claim with USPS

Today I tried to file a claim with USPS online. I filled out the form 3 times, in different browsers, and each time I got this error message: "Request Entity Too LargeThe requested resource does not allow request data with POST requests, or the amoun...

International return to England from USA - who pays seller's shipping "TO" USA. Do I have to pay?

For my purchase I will return it to the seller in England and I told him and he is okay with the return. Per the terms of the sale I am supposed to pay return shipping. He stated that I also have to pay his shipping to me but that is not listed in th...