Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
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A customer placed an order for one of our products on 3/24. It was imported into my ShipStation account via Shopify. I processed the order and generated a tracking number. However, I realized afterwards that I did not have inventory to fulfill this o...
I'm no longer going to the PO, but our regular mail carrier has been great about picking up packages. Last night I scheduled a package pickup, and put the packages out at about 7:15 am. Our mail was delivered this morning, but the packages were not p...
Can DVD's be sent via Media Mail?
The address is the same, but the apartment # if off by 1 digit. Seems like an honest mistake but should I trust the buyer? Also, how would I go about changing this with FedEx, even if I could?Thanks in advance!
I bought a cd that was suppose to be brand new. I got it and it was not brand new. Seller said she would refund me if I give her my email address to paypal. Is this ok? Thanks
Hello. I already asked a question in the forum what to do "I sent the product to the buyer who won the auction at the maximum amount (Apple keyboard, new, in film). The buyer sends a photo of the empty shipping box and says that the goods have not ar...
I received a return on the 20th. Ebay sent me a notice of the return saying that I had until the 27th to inspect and issue a refund. We've all seen how Ebay is making a big deal about how they are supporting sellers during this time by giving them 5 ...
I purchased a KN95 mask (set of 20 for $153) who had 99.3% feedback. As soon as i received the masks I used two. The first one the package was already open, the metal nose bar was bent. When i went to extend the straps over my ears the strap fell loo...
This has probably been asked and answered a number of times, but what's the best way of following up on delivery of an item shipped with eBay's new international standard shipping program? I've been using it for a few months without issue until 2 aro...
tyler@ebay Per this weekly chat post Item # 132080780335 See attached screen shots from SH and return info
The buyer received the item ok but after a while it started having issues which prompted him to send us a return request. We accepted the return but offered a replacement (same item) to which the buyer agreed to. The buyer sent the original item back...
What should I do to get 3 of them redirected back to my address? I do not want the buyers to have to pay the postage fee and leave me bad feedback. On USPS's website, it says the package has not been scanned yet and is ineligible for package intercep...
I have a number of open orders where I received an email saying my order was being shipped, but then is not actually 'in transit' for a long time. Why do sellers do this?
usa_online_deals has a lot of feedback regarding buyers NOT receiving their item and getting no refund, no communication etc. I was just a victim of this seller. I notice all the poor feedback is for a "private listing" so I can't see the details. Th...
Is anybody having trouble receiving USPS padded envelopes? I have ordered them 2 weeks ago and have not received any.
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