Shipping

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uae buyer cannot purchase

a buyer from uae was able to "purchase" an item but was not able to click thru and make payment, rec'ing error that seller did not ship to his country. i created a fresh listing and then he wasn't able to purchase or add to cart. have emailed ebay, n...

Beware Jet E Logistics as 3rd party shipper

I bought some items on April 3. The listing indicated the items were shipping from CA. The package was shipped on April 4 and arrived in Carol Stream, IL on April 8 per tracking information. This package has been sitting there for 10 days now. Detail...

Please what is the EBAY SEND / ORD shipping label?!

Ebay Refund Error Defect Rate Count Regular Due TO Corona Virus Impacted

Hello Ebay Team. Due To Covid 19 Corona Virus Impacted. Buyer Want To Cancel The Order And Want Refund. As They Open Cases. We initiated Refund Lots Of Time But There is Error From Ebay Side. Something Went Wrong. For This Error 3 Defect Rated Count ...

Shipping Delays by Post Office - Sellers being penalized.

You refunded for an item not YET delivered. Where is seller protection that's being boasted about? I mailed it, and it's a POST OFFICE issue. It's pandemic and the MAIL is SLOW. Especially, media mail, and first class. What are you going to do when t...

Refunding an order Before shipped

I sold an order and somehow the wrong shipping was put on the order. An oversized box at a $49 shipping rate was sold as Medium flat rate of $13.20I immediately Refunded the order in full thru Paypal but how do I get the Final Value fees back ?I went...

I was scammed by a seller and ebay

I ordered a bar and chain for my chainsaw. Got an email that said it was delivered to me but it was not. Contacted ebay and told to wait a few days. never came.Called the shipper with the tracking number. They said that number was for an itemshipped ...

Thermal printer to print eBay customer address only.

I've read literally dozens of threads. Here's the situation. I mail a lot of stuff with no tracking. Currently i print on a normal printer on 8 1/2x11 sheet, then cut the addy off and tape it to the envelope. Regular envelopes, priority etc. Wastes a...

What does Flat Rate Freight mean?

I ordered something from a seller, and when I received notification of shipment and went to check the website, it said that there was no tracking information or a delivery estimate available, and the shipping service used was listed as “Flat Rate Fre...

Resolved! Expensive Luxury Int'l Purchase Has Not Moved In Transit For A Month, Seller No Longer Registered

I purchased a pricey Balenciaga bag on March 25 from a seller shipping from Australia. She shipped right away and sent me a valid tracking number. A week later I noticed the listing is deleted by eBay and seller's account says no longer registered. I...

Shipping and Refunds

Hello! I recently bid and won a graphics card, it shipped to me from Russia and is going to take too much time. I won it 11 days ago, and the seller agreed on a refund. Will the card still arrive to my country, and do I have to pay out of my pocket t...

Shipping labels not correct format

Hi, I was trying to make a shipping label for an item I sold today, I have a Dymo label-writer 4xl that prints on 4x6 labels. No matter what option I choose during purchasing the label, it always gives it to me in 8.5x11 format. I tried 3 times on 2 ...

Cannot Refund Customer for Order

A customer placed an order for one of our products on 3/24. It was imported into my ShipStation account via Shopify. I processed the order and generated a tracking number. However, I realized afterwards that I did not have inventory to fulfill this o...

Resolved! My packages were not picked up

I'm no longer going to the PO, but our regular mail carrier has been great about picking up packages. Last night I scheduled a package pickup, and put the packages out at about 7:15 am. Our mail was delivered this morning, but the packages were not p...