Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Guest account return labels

Hi. I have an issue. i bought an item from ebay.de with a guest account,it arrived damaged,i asked for a refund and the seller accept and sent me return labels. The problems is that i have no idea where i could find them and i cannot create a full ac...

Will Post Office Accept This - Correct Postage Wrong Weight

ebay postage is so messed up right now. Last night I bought a label I thought was for today July 3rd. It printed it July 4th which shouldn't even happen since the post office is closed. I took a chance and scheduled a pick-up for today but they would...

Returns

I sold a watch the purchaser scratches watch and asked for money + watch or a return . I accept return and the watch is damaged do I eat the loss ? No protection in the listing or eBay ? What did I do wrong selling ? So confused

Disappointed with Ebay

I purchased a $17 wig on eBay. I got a message saying the wig was delivered I contacted the seller and they gave me two different tracking numbers. Both telling me it was delivered to Smithfield Nc but niethersneither an address. I go to my local pos...

How to receive a refund.

Hello!I have issued a return reuest The item has been already delivered back to the seller. It can be seen on the FedEx website. But in the return request, the parcel status is still on the way.. Please advise how to ger a refund if the seller doesn'...

glitch of the day

Here we are about 30 minutes into July 6th Eastern time. My choice of shipping days starts "tomorrow July 7th".No option to ship today July 6th. Then to add insult to injury they are showing possible delivery on the 7th.Even if shipped on the 6th it ...

Resolved! Need help with FedEx- buyer has po box

I recently sold an item for $100. Because of the size and weight of the box/package I would have to use, I offered FedEx Home Delivery as the only shipping option since it would save a buyer BIG bucks compared to USPS Priority Mail. So the buyer pays...

Buyer wants to return $550 item. Ebay says I'm under no obligation. What about paypal

So there is this buyer with over 160,000 reviews. I believe he is a "freight forwarder". I think he buys stuff on ebay and ships it to Japan. He bought a $550 item but now wants to return it, about a week after status says delivered. Ebay says I'm un...

prepaid return label

eBay did not respect their policy. seller did not want to send a prepaid return label after I bought a defect PRO Exercise Bikes. eBay ignore me after I ask them to step in.

shipping

why or how does a buyer change the shipping package other then what I sent up

Tracking

So i started shipping small items around 1 to 2 oz. the shipping cost me $1.50 to $2.00 to ship through Stamps.com. (I offer free shipping) WELL, because stamp.com doesn't offer a tracking number for these small items, I get penalized (Ebay doesn't c...

Resolved! Returns

Hi and Good Evening, I recently had 5 items listed for sale and sold one of them. The buyer sent the payment immediately. The very next day I sent it out with tracking. a few hours later after sending the item my account was hacked. Me and the buyer ...

Resolved! SNAD case...

I only started selling on eBay US this month and wow, my first proper transaction ends up as a SNAD case. (the other two were fake scam bidders who never paid) I'm cringing at this pathetic buyer of mine. I've conducted over 100 transactions with 100...

Want to return item for a refund but the item isnt in my possesion.

I want to refund an item i brought as I no longer need it, yet ebay asks me to ship the item back. As stated in the title the item isnt in my profession, any help?

Does an ebay purchased FedEx label automatically include pick up?

Hi, I recently moved to an area w/o a local FedEx drop off. When choosing FedEx as shipper I do not see a "schedule pick up" on the ship your item page. Does an eBay purchased FedEx label automatically include pick up? Is there a way to schedule a pi...