Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Any sellers in Japan? Please help!

Hello. It seems that Japan Post has stopped accepting all EMS, airmail, and SAL packages bound outside of Japan. Other couriers are still available, but cost about 5 times as much, and the locations are pretty far from where I live... I've noticed al...

Resolved! Standard international shipping

Buyer bought item and lives in Canada with a Canadian delivery address. Seller shipped with the usps international standard shipping label to Kentucky where item is labeled for international shipment. Item was delivered by DHL to Germany...what happe...

A lot of shipping locations are excluded. Why?

Hello, For some reason some of the items I am selling are excluded in many countries. I didn't set this up in selling preferences or shipping policy. I want to ship these items worldwide, does anyone know what could be the reason and how to fix it? P...

Buyer asking for refund for reasons not possible, and returning the item from a different country

So let me start by saying I do not ship internationally. I sold a CPU that was never overclocked and very well taken care of. The buyer claimed 2 weeks after receiving it, that it was overclocked and was killing his computer. Issue 1: Even if it had ...

Lot Quantity greater than shipping selected

A buyer purchased an item but bought 4 lots. The original item would fit into a flat rate padded envelope but 4 lots wont even be close. Now i will lose profit shipping a bigger package now. I had medium flat rate shipping as an additional option but...

Covid 19 Israel refused package... how to get shipping refund through EBay?

Israel refused package due to covid 19... how to get shipping refund through EBay?

Speedpak

Speedpak or Carol Stream? Been buying from China through EBay without problems for years. My speedpak tracking shows my parcel left Carol Stream Illinois on the 23rd of August. I live 70 miles away from Carol Stream and it is now September 4th. My as...

Guaranteed Delivery date gets changed ????

I saved a screenshot after placing my order to buy it now. The item was guaranteed to be delivered by May 26, 2020. Now, the guarantee is gone and is changed to an estimated delivery date of May 28, 2020. A guarantee is a binding agreement. The chang...

MUST READ: EBAY ALLOWING/ENABLING DEMONSTRABLE RETURNS FRAUD.

I rarely write in to the community but something really alarming is happening right now with a transaction which is illegal under CA state law. THERE IS EVIDENCE OF CRIMINAL WRONGDOING BY THE BUYER. Please read: I sold a vacuum cleaner part from a Dy...

Seller wants to refund me from different Paypal account?

I messaged a seller about an item I never received, they say they will refund me, but that something whent wrong with their original paypal account. And they want to know my Paypal account to refund me the items price. Is it safe to go through with t...

Fraudulent return

Greetings. I recently received a return which was a beat up computer case with no parts in it. The item I was supposed to receive is worth $2500. If anyone could be of assistance it would be greatly appreciated. Thanks.

30 giorni a Novembre.....

......con april giugno e settembre , di 28 ce n´e´uno , tutti gli altri ne han 31

Don't use UPS to ship to TUCSON!

I am sure they are having problems in other parts of the country due to the volume but they just announced why packages kept bouncing back and forth from here in Tucson to Goodyear and back again. 36 employees have tested positive at the main Tucson ...

eBAY's International Shipping Service is a joke (and the joke is on me).

I have been using eBAY's International Standard Shipping Service for about 2 months because of the lower price than USPS and foreign customers have responded with purchases that I can posit is due to lower shipping costs !However out of 30 shipments,...

Buyer didn't read the description, then falsely claimed the item is not as described.

I sold a women's fragrance that had no cap over the spray button. The buyer didn't look at the title, description, or photos, and she requested a return because the bottle was missing the cap and therefore "missing parts or pieces." I told her that t...