Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking number

I recently purchased an item. It is supposed to come in the next week however I never received confirmation of it shipping nor do I have a tracking code. What do I do to ensure shipping?

Case Closed but did not receive all of the refund

Ordered a gator cable item, and it came in damaged.i returned for full refund, and got a partial refund. i sent to eBay for review and it sat in pending to be reviewed way pass the time it was suppose to then closed without getting the other half of ...

User avatar by Rising Star
  • 165 Views
  • 2 replies
  • 0 helpful

Resolved! Fedex stores all closed in Springfield MO

Yesterday all the Fedex Stores in Springfield Mo were closed, except for picking up packages that were sent there. Apparently they are closed today as well. Is this widespread? Can we not ship Fedex now?

User avatar by Adventurer
  • 572 Views
  • 6 replies
  • 0 helpful

SpeedPAK says package delivered -- not to me. No support available?

Hello,Longtime eBayer here. As of yesterday, I've run into a weird problem. A few small items I bought from China (~$120) were shipped via SpeedPAK around a week ago. I got an email from eBay yesterday -- they'd arrived! I'd made sure a family member...

User avatar by Adventurer
  • 17860 Views
  • 11 replies
  • 12 helpful

Guaranteed Delivery date gets changed ???

So I noticed when I bought a couple of items the other day that both showed "Guaranteed Delivery by Fri Aug 16". I actually took a screenshot. Now today it says "Guaranteed Delivery by Mon Aug 19". Both items were bought and paid for with immediate p...

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User avatar by Adventurer
  • 4433 Views
  • 34 replies
  • 5 helpful

Can't create shipping label via eBay

Hi all. When a listing sells, when I'm looking at item on eBay and I choose to purchase and print a shipping label, I always get an error. I have to sign into Paypal, go to the transaction where the payment was made, and do it through there. Is there...

Scammer tried to send completely wrong item, wanting to make sure I’m covered

    I purchased a pair of shoes on here. The seller sent something completely different. pictures show what I bought vs what I received the seller is denying this though saying that the package he sent had the correct item. The box I received wasn’t ...

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Delays ate the Post Office

When Oh When will the people that run EBay wake up. When will they acknowledge that packages are taking 2 to 3 weeks longer right now with the virus. They know that there are problems . You can't get anyone on the phone anymore. So Ebay is cutting ba...

vacation setting

My store is on vacation mode right now but i'm still letting people buy stuff and i will ship out when i return..My question is...Why does my orders say overdue ship now?.. And will that be counted against me on my next review?

Never trust "ebay send

I bought an item, seller ships it via "ebay send" which is more convenient for him. After 3 weeks wating, the tracking data shows item delivered! I have no idea what happen! Tracking data shows parcel has been send to Niederaula and DELIVERED! My shi...

FEDEX OVERCHARGED MY PACKAGE AND OVERWEIGHT THEM TO CHARGE YOU MORE DISHONEST COMPANY FEDEX

Fedex continue to overweight my package resize them so they can overcharge every single one of my package, i print fedex label through ebay thinking that ebay is the one who overcharge me, when i open my own fedex account i realize it is fedex the pr...

User avatar by Thrill-Seeker
  • 1900 Views
  • 30 replies
  • 3 helpful

Don't Like eBay's New Shipping Label Page? There IS A Way To Switch to the Old One!

eBay has been slowly rolling out a new shipping label page to different sellers this month. I just got it this morning and it is terrible. I tried to print some labels and it just spun...and spun....and sppppppun. Nothing ever happened. Then it told ...

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User avatar by Rockstar
  • 9656 Views
  • 113 replies
  • 22 helpful

uae buyer cannot purchase

a buyer from uae was able to "purchase" an item but was not able to click thru and make payment, rec'ing error that seller did not ship to his country. i created a fresh listing and then he wasn't able to purchase or add to cart. have emailed ebay, n...

Beware Jet E Logistics as 3rd party shipper

I bought some items on April 3. The listing indicated the items were shipping from CA. The package was shipped on April 4 and arrived in Carol Stream, IL on April 8 per tracking information. This package has been sitting there for 10 days now. Detail...

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