Shipping

Forum Posts

Sorted by:

Why is eBay charging the seller a commission on shipping charges they collect from the buyer?

I sold a larger item that cost a lot to ship. I calculated the actual shipping charge which the buyer paid for. Until this larger item sold I had not noticed I was being charged a commission by eBay on the shipping charges. How is it fair that you ha...

How to deal proactively with a lying customer?

A buyer has opened a refund claim stating that the DVDs I sold him are not American format. This is utterly not true, and I suspect that he has either made copies of the DVDs or watched them and just didn't like them and now wants to return them for ...

Marking an item shipped, but NOT providing a tracking number?

Im wondering what the rational for this is? Is it so the seller has more time to ship, or are they trying to pull a fast one. Recently Iv bought a few items from sellers and they mark it SHIPPED, but they dont provide a tracking number. I know for a ...

Resolved! Seller realized crucial parts were missing AFTER printing shipping label

I purchased a Dell laptop 4 days ago that was advertised to include Windows 10 and then this morning, I got a message from the seller saying... "As I was packing laptop, I noticed that it's running on Windows Vista Home (not Windows 10). Also, it doe...

Delivery Attempted ?

I was just looking at tracking information for some packages that went out. I noticed one that said delivery attempted, no access to delivery location. Sooo what do I do?

Isn't SpeedPAK supposed to TRACK packages?

I sent them an email telling them the tracker says my package departed Commerce, CA on May 2nd. My question is, four days later... Where is it? Their response was to tell me it departed Commerce, CA on May 2nd. (???) I say yes. But where is it??? The...

Sending phone to Turkey

Hi. I am looking to send an iPhone to Turkey but have seen so much mixed information. Has anyone else done this and if so do you have any advice?Many thanks

Miss-use of Ebay Buyer Protection

About 7 weeks ago I shipped a buyer a small bottle of feminine spray that is used specifically after giving birth. I don't normally sell this item - but I happened to get one as a bonus item in an order I placed with a skincare company. I sold it on ...

Possible shipping scam question

Hello, so i recieved an order for an item im selling and he has on his ebay account a Alabama address but the first message was he wanted me to send to X address in florida. Well ive already delt with this before so i checked paypal and the transacti...

Seller won’t respond....days shy of one month since transaction.

I purchased an item ($250 worth) from a seller with only 13 reviews but all 5 stars. Great communication etc. it’s a pandemic yes I understand. I work in healthcare, so I’m not going to be a **bleep**. One day before latest delivery date I messaged s...

Refound

case 5231258088 was terminated even though the shipment number was provided to RN581325272GB and is included in the delivery. Why inform people about delayed shipments of covid-19. you tell me that I didn't provide the shipping number. you are lying ...

Resolved! Return request before ship the order

Hello dear friends,One of my customer opened a return request before I ship that order.In the request he told that he want to cancel the order.So what should I do now.Can refunding him directly through return request be caused to reduce my selling pe...

Fedex is not delivering & estimated delivery date on ebay keeps changing

I'm the buyer on this one. I ordered 2 small items for a seller on 11/27 (free shipping) and it said expected delivery date was 11/29. Seller shipped them on 11/29 and expected delivery date changed to 11/30. So far not an issue. On Saturday, 12/1, t...

Do I have to refund?

I sold a perfume and clearly stated As is no returns. Do I have to accept the return and refund? Thanks

Two labels but double the cost?

I have just sold two tower speakers, with an estimated shipping cost of around $50. I understood this to be the cost of shipping the two boxes. However, as I currently understand it, because they come in two boxes, I have to pay for a separate label ...