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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Prepare for USPS Slow Down

Get ready for another slow down. https://news.yahoo.com/us-postmaster-general-tells-postal-214737779.html

Problem with Return Label: "Please wait while we create your return label" - never generates label

I am reviving this.Problem with Return Label: "Please wait while we create your return label" - never generates label!Then it says. Sorry we're not able to process the label at this time, please try again later. It's been broken on my Account for ove...

Got stolen by ebay or the guy who doesnt give me my package, but i still want my money

I buy an item from 100ivan2012, a guy from rusia, well, i bought that on march 4 months ago, with not expectect delivery time, at the beginning everything was ok i guess, i got the message that i got released from custom house on march 20, then 2 mon...

Resolved! Item not shipped after a month. Should I be worried?

Bought ping pong balls about a month ago, yet there is no indication that the item has ever been shipped. Have received NO communication from seller of any kind and no responses to any of my inquiries. Estimated delivery is way out there (~3 months),...

Provided wrong address

Hi, I’m recently new to ebay and upon my first order I mistyped my address #. The seller shipped to the ebay address, but my paypal address was correct. The item is already shipped and by speedpak. This wrong address is an invalid address that is not...

Resolved! Return Advise Needed

Hi 2 days ago an item I purchased that cost about $3000 (a violin bow) arrived damaged via FedEx. The package was not safely packed. It was packed with a sheet of bubble wrap and 2 pieces of brown paper in a long triangular box. It arrived snapped in...

Resolved! Who is responsible for shipping insurance

The scenario is that the buyer refused to take out insurance on the goods purchase. The goods were delivered with a signature. The buyer states they never received the goods and didn't recognise the signature. Who would be liable for the loss?

Estimated delivery date changed after purchase

I bought a chess set for a gift from a Chinese seller (yeah, I know) with an estimated last delivery date on October 2, still enough time to find another set if it didn't show up by that time. A week after I purchased, I checked to see if it had been...

Return requert

Hello all. I have recieved a return request from a buyer for an item that was listed with no returns. The reasons for the return are ridiculous and are clearly contradicted in the listing and t hff e images.Ebay says I have to accept the return.I do ...

Ordering eBay Branded USPS Boxes Uses Wrong Address

When using the link within eBay to order free eBay branded USPS boxes (http://uspssupplies.ebay.com/uspsweb/catalog), it is defaulting to my SHIP FROM address vs my SHIP TO address. Underneath the address is a link that says I should change my SHIP F...

Buyer requesting return/ refund

A buyer is requesting a refund for a perfume because it isn't sealed when my listing stated that I had just recieved it but I wasn't keen and there was 1 spray used. The picture was also the bottle of perfume on top of the box (so clearly not sealed)...

Seller closed return request...what do I do?

Tai rolled flat top ice cream maker$595.00 Buyerlakl-5009Order number16-05110-69995ReasonDoesn't work or defectiveDetailsThis item arrived damaged (dented), missing one of the stainless cups, and DID NOT WORK! There was a leak found in one of the ref...

USPS package delivered to another address - Paquete entregado en otra direccion

Greetings community, I need a lot of help, I have bought some used phones, I have already done it before from the same seller, but now I have a problem since usps has delivered my package to another address and has put in the following number that ha...

Resolved! Buyer wants to return a "does not fit item", because they can't read or didn't measure first!

I sold an item for $179 that was clearly described as fitting 12"-14" pipe. The buyer wants to return it and has already, in fact, shipped it back (Dropped at USPS), stating she needs 10". The problem is that it cost me $103.27 to ship it to Alaska f...

PLEASE HELP?!! Return nightmare

I am having an absolute nightmare with both the seller and Ebay with the return of 2 items. Seller is very unpleasant and clearly a liar and a bully - too long to explain, in brief, I stupidly paid way too much postage up front for a small table and ...