Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How does the shipping work on ebay?

Im new to the ebay and wanted to know few things about shipping.1) Which shipping method should i choose for a parcel thats 11x8x2 inches and 17.63 ounces?2) How the shipping work when a client orders the product, we pack it and what next? Does the s...

Item arrived broken and seller won't accept refund. Since the refund is closed, ebay won't step in

I ordered a figurine worth ~$500. It arrived with one of the legs broken off, and since it's a collector's item and worth quite a bit I wanted a return for the full value. I opened the packages a few weeks after it was delivered, because I got it del...

Food, medicines and other items and Returns

Taste is subjective. Whether a medicine or vitamin works can depend on the individual. So why, if a buyer wants to return one of these items or something similar, are they allowed to choose "Doesn't Work or Defective"? To MAKE sellers have to pay for...

Buyer trying to force a return

I don't sell often on eBay but this experience is making me think it's more trouble then it's worth. Would appreciate any and all feedback.I listed a baseball card I purchased from the Topps website which was seeing an incredible rise in value over a...

Identify a PayPal payment to eBay Inc Shipping with the eBay Item sold

How can I link a PayPal payment to eBay Inc Shipping with the actual Item sold and paid for via PayPal. For example, I may have sold 4 items on one day (and all were paid for via PayPal). And then I ship all four off through eBay (which will show up ...

Ebay closed buyers "case" but then 60 days later refunded buyer?!

Ebay closed buyers "not as described case" but then 60 days later refunded buyer with no notification to the seller?! What can a seller do?

Error creating label: We could not complete the payment with PayPal. Please contact PayPal directly

"Error creating label: We could not complete the payment with PayPal. Please contact PayPal directly for more information."I get this message for more than a year and I'm not able to print shipping labels from my ebay account, I have to do it from my...

EBay’s global shipping center !!!

My items or packages are stuck in ebays global center. No movement !!! Are there delays ?? At the center ? Does anybody know what’s going on ??? I’m in South Korea. I ordered a few items. Between 6/10- 6/15. Almost all my items are just sitting there...

Buyer Will Not Respond To Refund Case He Opened

Buyer opened a refund case over a month ago. He was massively misinformed, and I corrected him. He said okay everything is fine but will not cancel the case, didnt ask ebay to step in, and wont respond. I then ask ebay to step in weeks after he would...

EBay’s global shipping center ???

Why are my packages just sitting in the global shipping center ???? Are there delay’s ???

Unable to issue a refund because fund on hold

I am unable to issue a refund on a return. When I try and do the refund I get the following error: "There was a problem issuing this refund. To refund your buyer, please try again later. If you're still having trouble, ask us to step in and help." I ...

Resolved! Item Location was false now what?

I purchased an item because the Location Search and Listing told me the item was 70 miles away. I just looked at usps tracking and it turns out its being shipped clear on the other side of America about 2850 miles away. I needed this item promptly an...

Why are shipping costs subject to EBay Fees?

Am I the only one who thinks that shipping costs should not be included in the Ebay Fee schedule? Why should Ebay get a 10% fee on what it costs to ship something? Sellers don't actually get to keep the money that buyers pay for shipping costs and th...

How long is taking USPS to scan a package?

On June 10, I put 1st class package in the collection box. June 14, I checked the tracking and it had not scanned. Today, June 17, it showed transit. (If you work for the post office) Why does it take so long for a package to be scanned to show the p...

Return Item Issue

Hi, I have to face this strange situation. I sold an item to a buyer which is severely delayed (due to limited flights these days) more than one month (Greece to UK). The buyer was patient for three weeks and then decided to ask for a refund and he s...