Shipping

Forum Posts

Sorted by:

eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

A photographer and an industrial robot walk into a bar....

... and find they are not compatible - who pays return freight shipping? Ok, here are the details. A buyer purchases what is clearly an industrial piece of equipment from us. The buyer had issues starting from how to connect power, up until it looked...

Denied appeal on INR items delayed in transit due to COVID-19 that were later delivered

Hi everyone - I have 3 INR cases that were closed in the buyer's favor and a refund was issued. All 3 items were shipped on time, were delayed in transit (like everything else right now), and all have since been delivered within a few days of the cas...

Printing labels with dymo label printer

Is anyone having issues printing shipping labels using the DYMO 4x6 labels... I have even gone as far as removing/re-installing the DYMO printer and Adope acrobat software... it will print the label and spew 2-3 additional blank labels and get an err...

USPS - can you tell what type of service just by the tracking number? (1st class, priority, etc?)

thanks

Refund for an item that never arrived

Hey everyone, I have an issue regarding getting my money back for an item that was never shipped. After ordering an item and waiting about a month, I finally reached out to the seller only for them to tell me that there was an “issue”, and that they ...

Local Pickup QR Code / 6 Digit Pin

Has anyone else received an error message when trying to scan the qr code or enter the 6 digit pin number used for local pickup purchases?

Fedex Credits

I recently sent package via Fedex and it was never placed into the Fedex Tracking system. It never arrived at the buyer's home and after awhile I returned his payment. eBay has done nothing to help me. Shouldn't I at least get my Fedex payment back? ...

Global Shipping Drops the ball

I shipped an item to UK via the Global Shipping and it never got there. It made it to Kentucky for dispersal but that it. It disappeared. Needless to say my customer wanted his money back and eBay gave it to him, meanwhile, I'm left holding the ball ...

Resolved! Delivered item personally, buyer says he didn't get it

I sold an item this past Friday and the buyer paid via PayPal. I logged in to ship it on Saturday morning, and realized that the buyer actually lives closer to me than the Post Office, so I sent a message asking if it was ok to just drop it off. I go...

partial refund

i purchased an item, but the item was not as described. i initiated the return and sent it back at my expense. however, the seller has only issued a partial refund. i have opened a case but no reply yet from eBay. what are my chances at receiving the...

eBay continues to allow FRAUD to perpetuate via Bogus Tracking Numbers!

Sellers using fraudulent Tracking Numbers scam is happening way too often on ebay. It just happened to me too. That said I started searching and see threads going back a few years all with the same issue each and every time. This is what is happening...

COVID-19 and shipping times

Recently a postal worker in a distribution center near where I live tested positive for COVID (postal center in Federal Way, WA.) I am also seeing that all my un-delivered items are set to "arriving late." I imagine as postal centers shut down for cl...

Ebay return not updating the actual tracking detail

Hi, I purchased an item that arrived damaged and I asked eBay to step in and was in my favor. I was asked to return the product and will get a refund once it is delivered to the seller. I printed out the eBay return label and send it to USPS yesterda...

Ebay refused to close a return after expiration

So, I sell iPhone cables. This customer bought a set of cables from me and complain that they weren't working.She opened a return on July 14th. And the last day to return was July 28th.It turns out the cables were not the problem. She was using a cas...

Package sold is delayed by postal service

An item I sold was shipped on time, but it is past the "expected delivery date" posted by eBay. Tracking shows that it is still in transit and that it is delayed. This is no fault of mine. If buyer asks for a refund what can I do since the package wi...