Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

A package is delayed by a few days now and tracking shows no movement for 2 weeks.

Is it OK that my package has not been moving for 2 weeks according to tracking and it should've been delivered 3 days ago (June 15th)? Yet, it still shows it just left France (from where I bought it - I'm from Slovakia). I know they say it might be d...

Buyer always wins? Thinking about suing

So we had a bad turnout when selling. We're honest and hard working people and needed extra money because of less work. So we sold my wifes nintendo 64 and game cube with games and controllers. ( The listing ) So he bought the item from us, because i...

Time Sensitive Return, seller dispute

I like a mobile war game I play, and someone was selling a game account with further progress than I had in the game accessories section, so I purchased it. I received the login information, but it didn't work from the get-go. The account login said ...

Mixed up two packages, buyer said she will forward the package , after received both, she blocked me

I shipped the wrong item to a buyer. I became aware of my mistake when another buyer contacted me to inform me that she had received the wrong item( a pair of jeans). I was able to figure out what happend and determined that another buyer would also ...

Is this safe to ship out?

I sold an item and the buyers address look correct but the name of the buyer comes out to "Unknown Mims". I'm unsure if it's safe to ship out the item. Does the buyer need to put their full name on the address? I can see their last name is Mims but t...

Surface 3 -- Craked screen Received

Good Morning.I am David De LeonI made a purchase of a Surface 3, Yesterday I receive the article, but Its come to me with the screen craked and damaged. This happen because the seller send it only Wrapped with a sweater literally and inside an envelo...

CHANGIN SHIPPING SERVICES

Hi, During the current pandemic situation in the world, our shipping company was highly affected and shipments to USA started getting major delays. I have tried different shipping companys, but nothing worked for me. The only option i found was chang...

Bluecare

An item I ordered was supposed to be from one of "various US locations."It is being sent by Bluecare, who handles foreign shipments.I tried to trace my package, and all Bluecare tells me is "Пратката не подлежи на проследяване, Проследява се само пре...

the seller does not reply to messages

I bought the item but the item was not sent and the seller does not respond, it was purchased 10 days ago

change shipping address after label is printed?

Hello all, I goofed and didn't see a message that a buyer sent requesting a different shipping address to be used. I have already printed the label with the original address but have not sent it out yet. Is there a way to fix this? Thank you for any ...

How does the shipping work on ebay?

Im new to the ebay and wanted to know few things about shipping.1) Which shipping method should i choose for a parcel thats 11x8x2 inches and 17.63 ounces?2) How the shipping work when a client orders the product, we pack it and what next? Does the s...

Item arrived broken and seller won't accept refund. Since the refund is closed, ebay won't step in

I ordered a figurine worth ~$500. It arrived with one of the legs broken off, and since it's a collector's item and worth quite a bit I wanted a return for the full value. I opened the packages a few weeks after it was delivered, because I got it del...

Food, medicines and other items and Returns

Taste is subjective. Whether a medicine or vitamin works can depend on the individual. So why, if a buyer wants to return one of these items or something similar, are they allowed to choose "Doesn't Work or Defective"? To MAKE sellers have to pay for...

Buyer trying to force a return

I don't sell often on eBay but this experience is making me think it's more trouble then it's worth. Would appreciate any and all feedback.I listed a baseball card I purchased from the Topps website which was seeing an incredible rise in value over a...

Identify a PayPal payment to eBay Inc Shipping with the eBay Item sold

How can I link a PayPal payment to eBay Inc Shipping with the actual Item sold and paid for via PayPal. For example, I may have sold 4 items on one day (and all were paid for via PayPal). And then I ship all four off through eBay (which will show up ...