Shipping
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Dishonest buyers

Buyer buys perfect OEM parts and returns after market junk and Ebay always favors the buyers. Out over $80 now from the **bleep** policy they keep. No sense fighting it because Ebay still sides with the buyer. Regardless of me paying the $5000 a mont...

Seller supplies tracking number but product is not received by shipping company

I've been buying and (sometimes) selling on Ebay for 20 years. Recently there have been incidents in which sellers supply a tracking number and indicate that an item has been shipped, but weeks go by and thr tracking number indicated that the package...

!!!!!HELP!!!! Package I purchased "in transit" for 4 days! Will i ever get it???

I purchased an item off ebay, and the seller shipped it on Tuesday. It reached the distribution center about an hour away the next day. I always get my packages the day after it reaches the Richmond distribution center. For three or four days there h...

Priority Mail claims question

I have made claims for broken items maybe three times in the last eight or so months sending Priority Mail. All claims were $30-$40. I sent pics with all of the claims. The last two times I have made a claim, I have received a letter saying I had to ...

User avatar by Thrill-Seeker
  • 278 Views
  • 6 replies
  • 0 helpful

Return address shows as China, but I received package from West Drayton, Yorks.

I ordered a battery, giving specific details. The battery arrived but does not fit my equipment. I would prefer to have an exchange, but failing that a refund. I have completed he return details, but the address shown is in China. When the package ar...

Canceling an order with an E-Bay Hold

Help, I'm confused. EBay held my funds on a sale, but the buyer also wanted to cancel the order. The buyer paid via Pay Pal (that notified me Ebay held the funds). Buyer wanted to cancel the order, so I canceled the order on EBay. My question is: Doe...

User avatar by Rising Star
  • 168 Views
  • 2 replies
  • 0 helpful

Resolved! Help with return request

I sold a phone. Buyer said it was cracked. I think it may have cracked after the buyer opened it. I had a screen protector on it. It was in a case. I wrapped it with bubble wrap and packed it with other items and protection. Buyer didn't say package ...

User avatar by Adventurer
  • 261 Views
  • 6 replies
  • 2 helpful

Partial refund

Sold an item couple of days ago, the buyer received it today and says it’s not working but would like to keep it and asks to keep the item and fix it locally (..sounds familiar?!), mainly because I don’t know how, I told him I will do a full refund o...

Returning two separate items in one package?

I bought a wheel hub for $16. Shortly after I realized I should have ordered two. So I messaged the seller and asked if they would sell two for $26. The seller agreed and said to offer $10 for another wheel hub. The offer was accepted and both hubs w...

Shipping

I am starting to see some sales, watching youtube videos, some ebooks, taking notes. I even use the app, could use some improvements. Why does eBay have Pitney Bowes? Can anyone explain that to me? I also think the majority of sellers are finding che...

Buyer received return but Ebay tracking shows Out for delivery no way to contact Ebay

I am try to contact Ebay but everytime I go through the help page it says to wait until buyer receives return. When I click return details it say my trackingOUT FOR DELIVERYJun 25, 2020, 7:10 AM, SPRING, TX 77379 But when I check tracking through UPS...

Resolved! With COVID19, Are you Seeing Delivery Dates Being Missed by USPS? I am!

I've been selling items in eBay for years, and never had a problem with delivery dates until mid March. Now I am hearing from buyers that "my" packages are not reaching them by the delivery date. This is a totally new phenomena and I can only assume ...

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