Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

PRINTING LABELS ??? WHAT IS GOING ON ???

My half sheet labels are no longer printing correctly. They are taking up the entire 8x11 inch double sheet which of course is wasting labels. What has happened? Please advise how to change. Printing labels was always so smooth. This is one headache ...

Appealing an eBay decision on a refund to a buyer is a waste of time.

I sold an item to a buyer. Buyer received item and asked to return saying : I order the wrong one.i need return. I don't accept returns but being a nice guy I approved his return (big mistake). Buyer ships back a different item than what I sent. I me...

Printing label issue - goes to strange page that doesn't work

HelloI live in the USA and sold an item to a buyer in the USA. Just a different state.I went to print the label and it sends me to what looks like a global address change of address box.https://gslblui.ebay.com/gslblui/single/edit/address/toIt's a sq...

Cancellation rejected, later closed return, now the item hasn’t arrived for a month now

Hi I tried to cancel an order of something I bought recently but it got rejected, so I tried opening a return request but I later closed it because I decided I wanted the item. Now it keeps saying it hasn’t even been shipped yet and it was supposed t...

Resolved! CAN NOT get an ebay rep on the phone to save my soul.... any tips??

I'm trying to adjust the shipping terms on my listings before they end on Thursday; I want to lower them, not raise them. I've been trying for days to get a rep on the phone but it ALWAYS leads to a recorded message that's a complete dead end. Does a...

Resolved! Replacing an item for a buyer through eBay

I sold an item for $21.89 on August 7th. I shipped that item on August 8th using USPS first class package without insurance. On August 12th, USPS put the item in an “arriving late status”. I’ve spent the last month calling them weekly. Each time, the...

$800 item finally shows up after more than 4 months, now what?

Early May I bought something and the seller shipped it USPS Priority mail. Normally I'd have gotten it within a few days but for some reason instead of Texas to Michigan route, it went to Nebraska, Oregon, back to Texas (different city), then Georgia...

Seller cancelling order for non-valid reason

While searching Ebay for some camera equipment I came across a seller that has a very unusual and possibly illegal terms. While I personally did not buy anything from this seller (and will not at any time in the future) I feel this should be pointed ...

Seller approved return through eBay and provided label, but called me telling me to keep the item?

I purchased an electronic item that arrived damaged. I immediately opened a return request, the seller approved the return, and I received a return label through eBay. However, the seller somehow called my cell phone and I received a voicemail tellin...

Sold item for $40 + $20 for shipping, UPS wants $80 to ship

I sent 3 messages to buyer with no response.I have some motorcycle fairing parts that I wanted to sell instead of throwing them away. I sold one of these parts for $40 and based on weight thought I could ship UPS for about $20. Buyer paid when he com...

Packages Picked Up By USPS Showing No Movement

Yesterday I had USPS pick up six packages, and today it's past 4:00 PM and they are all showing as being picked up on the tracking, with no further information. Does this appear to be a problem. I've been having random carriers recently as my old car...

Resolved! Ebay changes weight and pkg. dimensions on most of my items

I notice that Ebay changes the weight and package dimensios on most of my items resulting in higher shipping costs. Also, when I want to sell an item as Buy It Now, best offer is automatically included when I didn't choose best offer to begin with. I...

Used FedEx Office to pack and ship item; FedEx denying my claim based on (their) poor packing?

I sold a heavy sewing machine on eBay, and took it to FedEx Office for them to pack and ship using Fragile service. The machine arrived to the buyer damaged. Package was slightly damaged, and the machine inside was heavily damaged. I paid for Fragile...

Company respond nothing.

I have sent a lot of message to this company based on South Korea and no answer like i did my request 30 days late now i have no refund and no answer from the seller so this is terrible. So is so easy to lose your money and nobody cares. Is about 80 ...

Unusual: Buyer says return label never arrived but UPS tracking says it not only arrived but shipped

This is quite unusual for me. I have a buyer claiming that the return label I sent him never arrived despite UPS tracking saying that it not only arrived, but actually was shipped back to me. Any idea why that could be? I am assuming it's a glitch in...