Shipping

Forum Posts

Sorted by:

If I want to ship items from China to buyer direct, how to set up shipping option?

If I want to ship items from China to buyer, it will take more shipping time.how to set up shipping option?can I use domestic shipping service and extend handling time? I put Chinese tracking number on it. I don’t know the idea is good or bad.

Returning an item but using do I have to use Ebay's shipping?

Hi there, I'm a frequent Ebay buyer and I now have to return an item. I haven't returned anything in a very long time so I thought I would just file the request and ship it on my own. I'm now shown an option where I have to use Ebay's return where th...

eBay seller

Hi my name is Diana page I’m writing to let u know that I haven’t received my money back for my daughter sneakers.

A buyer is requesting a return for an item, but I don't offer returns on my listings.

The buyer is asking for a full return demanding that the item is missing a piece to inflate the pool. In my description of the item I never said that the pool comes with a pump.Also, I used the option "not returns". What should I do to solve this pro...

Buyer making false claims, opened return

What is the best course of action for me when a buyer is being a Karen and trying to take advantage of the money back guarantee? She is claiming the item is different than pictures but it wasn’t, I think she damaged it and now wants to get her money ...

Resolved! Return shipping

If the recipient does not open the package that was sent to them can they just write Return to Sender or Refuse Delivery on the package?If they do that does USPS charge me shipping to return it to me? It would be returned to the return address on the...

How do i cut my shipping expense

Hi, how do I cut my shipping expense? Right now it about 35% of my sales. I do use a scale but it stills seems like I end up paying for some of the shipping. Any suggestions?

None delivered item

I have not received a item that was posted to me on click and collect according to the tracking number it has been signed for but the shop does not recognise the signature or remember it being delivered. The selling agent does not want to know as far...

RETURN OF ITEM

MY REQUEST FOR RETURN WAS APPROVED UN JULY3 RD 2020 I WAS TOLD THAT SELLER WOULD ISSUED ME A SHIP LABEL. SELLER SAYS HE WON'T SO I CAN NOT **bleep** MY RETURN BACK AND MAKE THE DEADLINE FOR COMPLETION. WHAT HAPPENS NOW ?? NO EMAIL CHATS ALLOWED

Will eBay actually investigate fraudulent sellers when the sellers make money for eBay?

Will eBay actually investigate fraudulent sellers when the sellers make money for eBay? eBay will not give you a response on their finding, nor can you follow up. This leads me to question if eBay actually investigates at all.....

Resolved! Buyer states didn't receive refund. Files 2nd return request. Is contacting ebay the best solution?

I have a buyer that purchased two short sets. She filed a return request for one of them stating that it did not fit because she thought she was purchasing a different size. (Wasn't paying attention). Shipping label sent. Received item back. Refund s...

Item condition doesn't match description on listing

An item I'm looking at is listed as "for parts or not working" in the item condition but the description says the product is in working condition but can be used for parts. If the item arrives not in working condition, will eBay simply reject any NAD...

Seller wants to return item damaged in their possession

Hello, I sold a brand new unopened item to my buyer. He opened the package and used it once with no problem. Now says that it does not work and wants to return it. eBay automatically accepted the return because it was less than 30 days. What are my o...

Guest account return labels

Hi. I have an issue. i bought an item from ebay.de with a guest account,it arrived damaged,i asked for a refund and the seller accept and sent me return labels. The problems is that i have no idea where i could find them and i cannot create a full ac...

Will Post Office Accept This - Correct Postage Wrong Weight

ebay postage is so messed up right now. Last night I bought a label I thought was for today July 3rd. It printed it July 4th which shouldn't even happen since the post office is closed. I took a chance and scheduled a pick-up for today but they would...