Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer sent me back opened underwear....

Buyer requested return saying he got the wrong color performance boxers and even included picture of the item. The picture showed the item still in the package. Well go the package today and it was opened. I messaged the buyer and also messaged ebay....

choosing your own shipping service

Hello,I'm a complete beginner on Ebay. I'm going to sell the first item. Can I choose a shipping service other than the ones on the Shipping details page? FeedEx, USPS and UPS are not readily available in my country. Even if the customer ordered the ...

Wacky deceiving returns

So this buyer files two SNADs for their two purchases. I never paid attention to them since they were both waiting for the buyer to ship the item. Today I just checked my Manage Returns and ebay is saying that they both got delivered to me and I must...

eBay refunded me after seller didn't sent me the right shipping label

I purchased a coffee grinder, there was a large dead insect in the burrs, disgusting. I know you can't clean burrs with water, you have to brush them clean, but I was pretty grossed out, I saw that there was a remark of someone with a similar complai...

USPS LOST MY PACKAGE!!!

I ordered an item from China which appeared to be stuck over there for months based on the tracking information. I contacted the seller twice and finally was able to get an update on tracking and it showed that it finally was moving as it showed up i...

Potential deliberate USPS package delivery slowdowns.

During the past week or so, I have read a number of articles concerning the plans of the new Post Master General to deliberately slow down mail and package delivery...except for Amazon shipments. The reasons being given for thisinterruption of servic...

Cheap Alternative To Packing Peanuts

These were 88 cents a package at Walmart. I use the plates too sometimes.

Extra cost of USPS insurance Question

I sold an item at $200. USPS includes $100 free insurance for priority mail if purchased through eBay. Why then, if you want to purchase insurance up to the value of the item, you have to pay full price and not get the benefit of the free $100 value ...

Filing a claim with USPS for a damaged Priority Mail item.

A customer received a damaged item from me that was shipped Priority Mail. What's the procedure for filing a claim? Is it a hassle? I've never filed a claim before.

Re: International shipping advice?

1. Is the Post Office open? You can't seal your box until they search it for illegal items. What's the difference for the shipping cost regular and then eBay rates? Do I ask the PO for the ebay rates? And I add insurance? And signature delivery? Send...

seller and shipping

why can a seller charge whatever they want for shipping and handling. An item that is used and damaged I offered to buy if they came down in price, the shipping and handling is ten dollars less than the item. I just asked a question never got any res...

Fedex Shipping Label Printing Vertically on Horizontal Labels?

This is the first time I've had any issues printing labels in a while. I checked my printer settings. I switched to landscape for the two settings I saw. No change. Label prints on the left of the horizontal label and the lower barcode gets cut off. ...

Seller hasn't shipped or responded to messages

Bought a pair of yeezys on 7/26, seller had 100% positive feedback as a seller and buyer. Seller messaged me on 7/28 saying they had to set up a way for them to receive funds and would be shipped out the same day. Since 7/28 seller hasn't responded...

Unable to ship a paid item

Is there something wrong with eBay shipping? I wish they would let us know when they screw up. My buyer paid for their item. I checked PayPal and it is paid. eBay won't let me print a shipping label as they say the buyer hasn't paid. I can't select a...

My package is in a completely different country....

It ships from florida to california, but right now it is in puerto rico...... I got a few questions 1. If USPS manages to “deliver” this package to a completely different country and wrong address obviously, will I still win a item not received case ...