Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Delivering to a Parcel Collect address in Australia

Does anyone have experience with shipping an item to a Parcel Collect address in Australia.A buyer from Asian origin (can tell by the name) purchased an item and the shipping address is like: Name of buyerParcel Collect xxxxx xxxxShop xx , house no. ...

Resolved! Order Cancelled by Seller - Problem with Shipping Address

Hi. In my last two won auctions, two different sellers have canceled my orders for "Problems with shipping Address"My ebay and paypal accounts are from Argentina, but my shipping address is in Miami, FLA. I never had a problem with ebay purchases nor...

Potential fraud with request outside email or call cell

Accepted bid. Buyer message thru Ebay asking me to accept and contact by gmail or cell. Sent reply thru Ebay with no answer. Sent email requesting payment thru pay pal. They are saying they want me to send to cousin and for me to add Ebay card inside...

Return Service labels for USPS - type of shipping on return

I recently sold something that included an installed Lithium-Ion battery, so dutifully stated in the listing that it would need to ship by ground service only, and upon making the sale, I declared it contained "hazardous material" while buying the la...

Item never recieved

Purchased an 80cc bike motor kit april 29th. And now the seller no longer has an account and i need a refund

If a buyer request a refund after I ship order and I give them one, will eBay return the 6% fee?

Resolved! Revise listing to offer international shipping

I would like to revise my listing to add international shipping. Someone would like to buy an item from me from Denmark. I originally listed it for domestic shipping only. I can't find where or how to change it so this person can buy from me. Any ide...

I'm unable to log into Stamps.com.

I can't log into Stamps.com right now and I have a lot of packages that need to be shipped. Does anyone know if there is a problem with their service currently?

Estimated delivery time changed after purchase

On September 4, 2020 I made a "Buy it Now" purchase of an item (camera lens) that was also up for auction (originally due to end a few days later). I received confirmation of winning the bid and the listing showed the auction had ended. I immediately...

Packing for vintage 33 LP albums

What do sellers do for packaging of music albums (33); such an awkward size.?

Seller Beware on PO Boxes - Don't Use FedEx Ground or FedEx Home Delivery Option

Just a note to sellers: Today I had an order for a 4 lb game. The buyer (PO Box address) selected one of the options I offered: Fed Ex Ground or Fed Ex Home Delivery service, 1-5 business days. Well, That option doesn't deliver to PO Boxes. So I ende...

Resolved! trying to ship a book media ebay does not let me pick media

trying to ship a book media , ebay does not let me pick media only first class or priority. says item does not qualify for media in this catagory. I listed in collectible section because it is a collectible book. this is the first time this has happe...

Resolved! buyer supposedly returning 1300.00 computer

sent a buyer a perfectly nice computer. Day he received it he claims it didn't work...ok, whatever. opens claim... I send label. This is 2 weeks ago. in the meantime he has sent me 2 empty padded envelopes with the usps return label affixed to the ou...

Resolved! Being forced to ship to Erlanger, KY when the "ship to: clearly states ship to Canada

What is going on???I sold an item to a buyer in Ontario Canada. OK, first, I do ship direct and am NOT in that international shipping program ebay has. I know how to ship international and do so on my own. Back to my problem, I sold to a buyer in Can...

USPS Reliability - Anyone Else Having Issues?

HI all, I've been selling small items that I generally send via USPS First Class with confirmation or priority mail. Within the last month, USPS tracking has given 10 day estimated delivery times as opposed to the guaranteed 2 to 5 day on several of ...