09-15-2020 07:59 AM
I made an order months ago, however, I still didn't receive the shipment. I contact the seller so many times but he didn't help me at all and the ebay platform is such a mess where i can't find any help or solution. I am really upset with this platform, because i don't have the product I BOUGHT or even someone helping me solve this problem. I should have chosen Amazon isntead. This was the first and the last time I made a purchase in this site.
By the way, i still want my money back!
09-15-2020 08:12 AM
At the bottom of every Ebay page is the resolution center. Go there, file a case for item not received if it is thirty days or less from the estimated delivery date.
Paypal gives 180 days from the date of purchase to open a case if it's been too long to open one with Ebay, but always go to Ebay first.
Never let a seller string you along until you're out of your money back guarantee window. It is good for thirty days from the estimated date of delivery.
Ebay has an excellent money back guarantee. It's linked on practically every single item sold here. Have you read it? (guess not...)
09-15-2020 08:13 AM
If it's been 30 days or less from the last given delivery date, file an item not received case in the resolution center. Link at bottom of page. If that time limit has passed, file a case with paypal or the payment service you used.