Shipping

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Resolved! Buyer wants to return installed item

The item is for a boat and requires installation (wiring etc.). I have a 30 day return window which has lapsed. The buyer is now wanting to return the item saying a component doesn't work. If it was another retailer (i.e. walmart), they would make th...

Seller has 2 or 5 days to issue a refund?

On my Return Detail page, it says: "Your seller should send you a refund within 2 business days of delivery." On my Track Your Return email, it says: "The seller should issue a refund within 5 days of this being delivered." Even if the latter include...

Seller claims item delivered, tracking data only received, never updated...

Had this happen with another item, and I was able to return fine... now I can’t!

Refund postage. Is on me. Shouldn’t be.

How do I end up paying postage for return? It was wrong item .sellers fault. Seller agrees. Ebay all sick? Can’t talk on phone . Virus spreads there too? No fun.

Refund postage. Is on me. Shouldn’t be.

How do I end up paying postage for return? It was wrong item .sellers fault. Seller agrees. Ebay all sick? Can’t talk on phone . Virus spreads there too? No fun. Robot on online support no help. Ebay going cheap.

Policy About Shipping From Germany to Indonesia During Covid 19

Hello everyone. I'm a buyer that usually buy items from Germany using deutsche post brief. I understand the shipping might be delayed during covid 19. On May 26th, i decided to buy items but the parcel didnt arrive. I got refunded by Ebay. I thought ...

"Processed through USPS facility: UNKNOWN"

NO updates for the last week since this was posted, 6/24.Anyone ever see this before? If so, what was the upshot? Thanks!

Seller sent incorrect item and the return process has been a fiasco.

I recently purchased a new LCD panel for my laptop. When the panel arrived, I installed it and immediately realized it was the wrong resolution of 1366x768 instead of the advertised resolution of 1920x1080. Since the item was not as described, I open...

Des Moines Network Distribution Center

My package arrived at the Des Moines Network Distribution Center on June 22nd at 5:24am. As of today, June 30th, it is still there. I live in Wisconsin. My local post office could do no more than confirm it is in Des Moines. Is there no recourse othe...

How do I sign up for fast and free shipping EBAY

How do I sign up for fast and free listings. Also I want to know why I am getting always screwed over by EBAY when I list my coins up for auction. I keep getting low ball bids. It has forced me to sell most my coins buy now or when I do an auction I ...

FREE SHIPPING RETURN

Hi, I'm offering free shipping on one of my toy jets soon to go live, If the buyer returns my toy, will i be on the hook to pay for their return, since i'm offering free shipping? Or will the buyer still have to pay for the return? Thanks a ton,!!

shipping silver goblets

I need to ship 8 silver goblets and am a novice at this so need so advice ASAP. What is the safest and most cost effective way. Thanks

Usps not scanning items (not even acceptance scan)

I shipped multiple packages (5 total) on Monday 4/6. 2 went Priority and 3 Retail Ground. I personally dropped them off at the counter in the post office. The 2 Priority were scanned in, tracked entire shipment and delivered. 1 Retail Ground had move...

Item in transit - eBay refunded the buyer!!

I have an item that is 2 weeks slow and still "in transit". ebay refunded the payment to the buyer. Should it actually get delivered can I get the payment back from eBay?

Another unfortunate Packing slip change

What is with this new packing slip change? None of the important information is on the packing slip anymore.It used to have the price a customer purchased the item for. This was good for international items when customs wanted to see the value of an ...