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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How do I send buyer a return shipping label after the return case has been closed?

Hi,I recently had a buyer request to return an item and I accepted the return. I gave the buyer a full refund without buying a return shipping label. The case is now closed and I don't see how I can send the buyer a return shipping label anymore. Is ...

Buyers purchasing buy it now and then demanding free shipping

I have had 8 auctions for buy it now end with buyers demanding free shipping even though I do not offer free shipping and then refusing to pay and a few leaving retaliatory negative feedback! When trying to contact ebay it is almost impossible to get...

Ebay claims fair for sellers but its bleep

Got my return back told eBay it wasnt what I sent the buyer it was new what I sent him he sent back a totaly different one it was scratched up and broken also I was charged for return shipping when I stated return was on buyer I'm trying to appeal it...

Brand new leather jacket Charity shop smell smoke

I bought a leather jacket which was said to be brand new but when it smells of the charity shop smoke smell.It was listed as brand new but it looks like it's been purchased at a charity shop.It smells bad of that aroma that you can only get a charity...

For a refund

Dear eBay Sir or Madam: Return Id: 5154316452.2020.7.23 15:57 is delivered TO Seller.UPS# 1Z94Y 00A 20 9743 0633 .But I haven't received a refund ,This is the first time, I still don't know how to do it.Please advise, Thank you!

Paypal and Credit Card both charged for shipping

I apologize if this Q&A is on here somewhere already, I found some similar but didn't see an exact match. I have sold several items on eBay this year. When I paid for shipping I elected to use my Credit Card on the account instead of drawing from my ...

High return rate?

Ebay warns me because of a high return rate now i have to pay more in fees until that rate goes down? Yet they encourage all buyers to buy then have the luxury of unlimited Free returns. I wish there was a way to make the buyer more responsible.

Seller willing to cover intl return shipping costs; eBay won't let me send PayPal info

I made an intl purchase, and unfortunately the item arrived damaged. The seller agreed to receive the item back, but he could not purchase a shipping label directly for me, but said if I purchased it he would refund the return shipping cost. I checke...

Is there a problem with the USPS Shipping Calculator?

Sold several things yesterday. Able to print shipping labels on all except 1 item. When I select USPS shipping, there is no option to pay for a 1 pound item. Changed shipping weight & dimensions & still no option to select. If I select FED Ex - there...

Returning an item (Stereo Mixer) that doesn't work as expected...

I made a recent purchase for a stereo mixer. Tried to go budget and got budget (6 channel option)The item was received new. Looks just like it should. Functions work. My beef is, it's horrible. Mixers should have the ability to maintain a signal and ...

Claiming I'm returning a different item...

This is a new one for me:I bought a Logitech webcam, it arrived damaged so I returned it and opted for the seller to send a replacement vs a full refund because I wanted that model of webcam.Upon his receiving the return he now claims the unit was a ...

Packing Peanuts

Where are you buying your packing peanuts?I am looking for the best deal around for static free peanuts - on line.I use 20 cubic feet once or so a month at around $45 and really need a better price if there is one.Thanks in advance!

Resolved! USPS Priority Large Flat Rate Board Game Box not an option under eBay Shipping

I have a Priority Large Flat Rate Box (Board Game) with the dimensions 23-11/6" x 11-3/4" x 3". I would like to ship a sale in this box, but eBay does not give me the option to select it. Instead it only gives me "USPS Priority Large Flat Rate Box" w...

Package stuck at Erlanger Kentucky for 30 days

Hello! I purchased a quite expensive necklace from a jewellery store and paid extra for the shipping and import fees because I'm outside of the US and - I live in Israel. The seller shipped the item at Jun 30th and it arrived to the global shipping C...

Linking my UPS account?

I have had a UPS account for years and get a nice discount.I have never had a FEDEX account.With the new MP system, would I be able to link my UPS account to eBay to print labels?Or do I now have to manually enter all the address info into my UPS acc...