Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay Return funds

So i had a request returned for a not working item, so i accepted it.I noticed that my paypal account was 30 dollars negative, so i looked into it and found that the money he had given me was put on "pending" (prior i had about 300 dollars there from...

BULK LABELS WONT GENERATE / PRINT

ANYONE HAVING THIS PROBLEM? HOW DO YOU FIX IT?

wrong return label from the eBay - cheaper cost label sent me

I requested return the goods and eBay sent me a return label.That label is USPS first class label, but USPS denied that return shipping due toreturn goods over the weight. First class accept only 16lbs but, return shipment 26 lbs.How can I contact eB...

Problem with Refund Request

My Buyer returned an item for a refund. I want to send the refund. Each time I click "Refund Now," I get the message "There was a problem issuing this refund." It doesn't tell me what the problem is--or how to resolve it. I can't find anyone to call ...

Why has Neutral feedback been removed?

Why has a Neutral feedback been removed by ebay, from a recent purchase of mine from a seller?I was quite disappointed that it took them 7 days to mail the item, and i left feedback stating that i was not happy they took a week, but i also commented ...

USPS delivery tracking

I bought and paid for an item. Seller mailed it. USPS tracking said delivered. But I don't have it. I've contacted USPS to investigate. It might take a while before they get back to me. I asked neighbors if they see a package not for them to drop in ...

Package stuck “In transit Arriving late” for 20 days...

Last time the package actually moved and it had a location on USPS was when the seller dropped it off. Then I got an estimated delivery, estimated delivery date passed, now it’s been 20 days with no updates. Am I going to lose my money when I open an...

Seller "insulted" when poor packaging was blamed for shipping damage.

Ok, been doing Ebay for more than 20 years now both buying and selling (mostly buying now). When I paid for this thing I practically begged the seller to make sure everything was properly secured and protected considering the numerous moving (and del...

Refunding

I refunded someone on EBay on PayPal but Ebay still has it as I have to refund them what do I do

Could I deliver a shipment in person?

I recently sold a product to a customer who lives maybe 10 miles away, they paid for shipping as well.. They wrote me a note asking to pack very well because in the past they have had products arrive damaged. Anyway to deliver it in person?

Resolved! Customer threw box away without opening, now says she didn't receive

I've never had any problems with selling on eBay for years and now two in the last month. Is scamming on the upswing? The customer received the box on Sat. July 11. I mailed the coconut oil well protected in a dog food box wrapped in brown postal pap...

USPS slow mailing times

Hi ...just wanted to say about the very slow mailing times for buyers on Ebay , I know its not Ebays fault that this is happening , I have lost 2 items I bought on Ebay in the last 3 weeks and I have an item right now I bought a week ago thats in jep...

Return window extended to FIFTY TWO (that’s right...52) business days

That’s right folks! So here’s something new I just heard while chatting with my concierge on the phone yesterday. While he was helping with my cases, he told me all of the time window changes made this year for how long the buyer is allowed to ship t...

Customs form now required to ship to Puerto Rico?

Sold a t-shirt to someone in Puerto Rico. First issue I had is that this person had PR listed as state and country and I couldn't print out label on PayPal. I was able to change country from PR to United States. Now PayPal wants me to complete custom...

Need help regarding intercepting a FedEx shipment created on eBay (learn from my mistake)

TL;DR:-Sold item, shipped it out using FedEx Ground label printed here on eBay using eBay's account (this is the mistake you need to learn from)-FedEx Ground lost item after it arrived at the station 14 miles from the buyer's house-I initiated a ship...