Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Requirement to take damaged item to Post Office?

In the past, I rarely had items break in the mail. In the last six months or so, I have had three Priority Mail items that have been damaged in transit and have made claims for reimbursement...all for around $30-40 or so each. In the past, I sent the...

User avatar by Thrill-Seeker
  • 246 Views
  • 7 replies
  • 0 helpful

My Shipments are Being Lost at a High Rate

Is anyone else refunding people constantly for lost packages lately? I'm not sure what to do other than having Fedex and USPS scan the packages in every time I ship. It's getting really frustrating. Usually the packages arrive 3 weeks lately, but by ...

Resolved! What to do with the buyer who has incomplete address?And doesn't answer messages,nor speaks English?

So... The buyer with zero (0) marks bought one item for me.It comes with free shipping.The problem is:his address is without house number,meaning it's incomplete. I've seen addresses without house number,but this one...seems a bit odd to me.He's from...

Buyer Wants Refund Doesn't Want To Return Item

I had a buyer purchase a very thin LED Strip for a TV... I knew shipping it was going to be a pain, but I did the best I could in packing it.. Sure enough, I get a MSG a couple days later.. USPS damaged item.. Buyer sent me pic.. It all looks legit.....

User avatar by Scout
  • 290 Views
  • 3 replies
  • 1 helpful

seller no longer registered on ebay

I ordered a chair on 25 May 2020 and paid at the same day. The estimated delivery date is 16 June to 28 July. I have been tracking the item time to time but suddenly today when I tried to see the delivery date, it says the seller is no longer registe...

Buyer received refund, then received item. What to do?

Buyer received refund, then received item. What to do? These malicious buyers are common now with the covid 19 shipping delays. They take advantage of a crisis for their own profit at the expense of a good seller. If you are a victim of this type of ...

User avatar by Adventurer
  • 333 Views
  • 2 replies
  • 1 helpful

United Parcel Service delivered parcel to the wrong address

Bought a used laptop at $172.50 plus shipping, and unfortunately I don't know where it was delivered. According to the UPS tracking the parcel arrived to correct address apparently and was signed by a guy named MESA, but I dont know him. Open an ebay...

Shipping USPS Priority Mail and using Flat Rate boxes

I have several used athletic shoes that I'm selling on Ebay, but I recently got burned on shipping, so I'm turning to the community for insight. I sold a pair of Asics running shoes for $13.99 plus $11.99 shipping and shipped them priority mail and u...

Seller says they sent me a return label but it's just a tracking number

I've been trying to return an item for nearly a week now. It was not as described and it shipped from California but the seller wanted me to ship it back to china and pay for the return shipping so i contacted eBay customer service twice and opened a...

Sellers keep getting incorrect Alabama address

Sellers keep checking with me, as some get Alabama in my address, which doesn't agree with zip code. My primary shipping address, secondary shipping address, and street address all have the correct state. These are experienced sellers, so I can't und...

User avatar by Enthusiast
  • 239 Views
  • 4 replies
  • 0 helpful

Resolved! When should I contact Ebay?

Howdy. So I bought an item last monday and the expected delivery date is today but I never got the item yet and honestly that's not really the part that concerns me the most. I'm mostly concerned cause it's shipped through USPS and the tracker only s...

User avatar by Adventurer
  • 268 Views
  • 5 replies
  • 0 helpful
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