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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

FedEx Marking commercial addressas as residential.

brian@ebay Ok here are the examples:373142418721 124250166388 124318544626 373231793639 All going to shipping forwarders. This is ridiculous that eBay has been having this issue for over 4 years now, and has made it worse with the recent shipping sys...

Resolved! Are the 'Ebay Rates' for FedEx too good to be true? How do I get them?

I don't sell on ebay very often and I'm wondering whether I can trust the rates showing up on the Shipping Calculator. I entered a hypothetical destination (NY to LA) and the shipping calculator is showing these "Ebay Rates" for my package (15 x 12 x...

Buyer returned a different item than the one I sold him

Can you please give me some advice? I sold the following item: https://www.ebay.com/itm/363072576650 The buyer informed me that he was "mainly buying this item for the engine gear" (as he already had this Beyblade with a non-working engine gear), so ...

Is the GSP safe to use for Canada shipment? had a bad experiene

Hi, I just recently had a bad experience shipping an item through the GSP to Canada and it was mislabeled by the GSP, the buyer received a wrong item and thought I scammed her. It was all sorted out, but I hear this is common. I just made another sal...

Erlinger ky ebay

Beware, There's a tyrant on board this company. Operational "tirade". All Beware. If you get returned items or items apparently damaged. This institution is at seriously international fault. Trust me There's a specialist who's putting opinion on regu...

Resolved! Is tracking like this normal?

So I recently ordered a package from China that is being shipped and the tracking information provided is flyt express tracking. I was pleasantly surprised at the speed in which that package was being processed. Then the tracking information just sto...

Returns in Managed Payments

Has anyone had an issue with their hold money not being returned from MP? A buyer opened a return and ebay held the money. Once I issued the refund, they subtracted that amount(minus FVF), from my balance, but never credited me the $139 they were hol...

Resolved! Refunded buyer bc of slow USPS, but now they rec'd. the item.

USPS shipping is awful these days. Taking 2-3 times longer for delivery & a few that still haven't reached their destination. I had 2 shipments where the buyers opened a claim of not receiving & tracking showed it in limbo. I ended up refunding them ...

Trying to print label for APO, eBay will not allow me to.

Hi, I received an order going to an APO, but when I try to print the label right thru eBay, just like I normally do for every order, an error comes up saying “Sorry, these shipping addresses are not yet supported”Could someone explain what the issue ...

Adding packages to a package pickup?

I do several package pickups through the USPS every week, and if I have an extra order or two come through the day of, I set it beside my scheduled pile. I sell things mostly under a lb, so I thought this would be saving the postal carrier another tr...

Need contact number for Ebay

Seller refuses to communicate with me to resolve a problem; need contact number for Ebay for help

Discounted shipping payment methods - Paypal only?

Is there any way around using Paypal do buy a shipping label from eBay for an item I sold?

My refund still hasn't been processed by eBay closed the return

I returned a phone that didn't work. It arrived on September 1st back with the seller, TechReboot LLC. They still haven't refunded me but eBay closed my return anyway. Now I can't get hold of anyone at eBay to help to resolve this issue. Do I need to...

Ripped off by seller, Ebay apparently doesn't care.

I purchased a strobe, and the seller shipped, but only paid for 3 oz postage when the package was 13# 8 oz. It arrived with $39.90 postage due. I've talked online with Ebay, and their advice is to have the shipper open a dispute with the post office?...

Negative feedback received after 43days :'(

Hello Ebay Peeps! I've been selling auto-parts on Ebay since the last 4-5 years. I sold an item to a gentleman in the US, which was delivered 43 days ago. The buyer wasn't happy with the item, and gave me negative feedback (without informing me). Whe...