Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Late shipment due to storm in iowa

There was a storm in Iowa, which did not affect us, except it knocked out her internet 8/11/20 due to a main area being hit in Cedar Rapids, Iowa. Up to this point, I had a 100% on my shipping. I was unable to ship out my items on Tuesday, due to no ...

HELLO ! UNDER PRESENT RETURN POLICY BUYER TAKES NO CHANCES, IF HE OVER BIDS AND WINS, JUST RETURN I

JUST SAYING, WHY HAVE A AUCTION THAT TO GET THE MOST FOR YOUR ITEM, WHEN BUYER CAN OVER BID AND WIN, THEN JUST RETURN THE ITEM AND STING THE SELLER. MAKES NO SENSE !

Ebay Mobile App stopped creating shipping labels

3 days ago now, the mobile app stopped creating shipping labels. It gets to the point where I agree to purchase the label, I click OK, and then the wheel spins a little, and up pops, "We're sorry. There was an error." Endless loop (again with this ap...

USPS holding buyer's package at PO - what would you do?

A buyer bought something on 8/1 (Saturday). I printed the label the same day, straight out of Ebay's label program, and shipped it on 8/3 (Monday). On 8/11, I got a one-liner, "we are waiting, it was for the 7th!" I checked tracking and found it has ...

Ebay changing my shipping amount

I revised the invoice for combined shipping on 2 items with the correct amount for shipping. When the buyer paid the invoice, I noticed that the amount was incorrect. I checked the invoice again and the shipping amount had been changed to FREE. So I ...

USPS Delays....thanks eBay....

Greetings, Thank you eBay for your official response today addressing many of my concerns related to shipping defects as well as other USPS issues. Good job. Hope the follow through is what is stated. Regards

USPS delivery times

Curious if domestic USPS deliveries are taking longer to get to their destination.

To refund or to wait

Hello all, So here is my situation; on 5/10 I against my better judgment purchased from an eBay seller in China, I try not to purchase outside of the USA. To my surprise, I received my purchase quickly and it was better than I expected so I contacted...

I returned an item but no refund

I received a shipment (29. July 2020.) and I thought in the package is a diving watch that I bought (208€ ie. 223$..payment via Paypal) from at auction. The shipment was strangely light - my watch should be havy. When I opened the package inside it w...

Is this seller telling the truth?

I've opened up a return request for a faulty item that I've received, and the seller has offered to give me a partial refund if I keep it, but they're saying that the money is frozen until I cancel the return request. I've read that I cannot initiate...

Returned item sent to wrong address and no way to correct

We recently had a buyer who was obviously a scammer. He continually sent messages to offer less than we were asking for the item. Even making a second chance offer and then again offering less than what HE had offered during the bidding. They claimed...

Buyer Won Claim Accusing Me of Selling Counterfeit Item

A buyer accused me of selling a counterfeit item that I have been selling for 5 years. I've sold 250 of these items with positive feedback and no complaints. After four days Ebay forced me to issue a refund without having the buyer ship the item back...

Item not received

I purchased a water cooler back in May pd for it . supposed to be shipped and received by end of July . still not shipped. It was done on my son's account he's contacted seller with no response and no response from eBay . what do I do ???

Resolved! Report buyer ? - false claim item not as described

Upon recieving the buyers initial message claiming that he had an issue with *ONE* of the 58 items in the lot, I immediately offered to send some extra items similar to his purchase make up for the inconvenience, WHICH HE ACCEPTED. Now 48 hours later...

where do you get your boxes for shipping out packages?

I used to pick them up on the street when people threw them out but with Covid I'm not sure if thats safe. I see they're selling on Ebay. If anyone has additional info or a preferred method, I would greatly appreciate it. thanks