Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

shipping locations and listings / notifications

A couple questions about excluding listings regionally as I've had an issue recently with an overseas buyer. 1. Can members in countries I've excluded in my site preferences see my listings via browsing or completed listings? I understand they can se...

shipping insurance

When on the print a shipping label page, there is the option to buy insurance. If you click on this, the default selection is for a 3rd party insurance company. If you click on their terms and conditions, here is what they don't cover, (among other t...

Do I have to choose Free Shipping to use Pirateship or Stamps.com?

I prefer to charge for customers for shipping. I have always used ebay shipping, but am considering other options. Do I have to choose Free Shipping to use Pirateship or Stamps.com? Thanks for your advice.

is GSP different that ebay International shipping?

I just enrolled in GSP but am not seeing it on my listing template. Is it different than the Ebay International shipping option I have used to send items to Canada? http://stores.ebay.com/tobystools

Resolved! Tracking international package sent to Consolidation Center

Hi there. I'm wondering if the expertise of the eBay community could help me with a question I have about international shipping. I don't generally use the Global Shipping Program, but with everything that's happening with the U.S. post office these ...

shipping rates on spoon racks

I am selling spoon racks for a friend and when I get estimated shipping from ebay it is coming up around $49 and I see other sellers selling similar items and their shipping is between $15 and $25 and I would like to know how you are getting such low...

USPS getting brutal with packages

We sell a lot of fragile items so we pack super well, my girl who does all the packing learned from a high end store and she does a great job you can just look at all our feed backs and see the comments that are left for the packing jobs she has done...

Return “item not as described”

I sold 5 bottles of toothpaste priority and posted a lot of pictures and everything. I paid for priority shipping for the lot. The buyer received it yesterday and 5 min after it was delivered he opened an “item not as pictured/described”. In the comm...

Seller extorting positive feedback but item not recieved

I ordered 2 iPad screens from an120791 ( 3749 ) Order number: 03-05266-06528. The shipping information I provided was not followed I requested it to be sent to my friends address since he was going to repair my iPads. Instead of following the shippin...

Buyer swapped out internl electronics

Buyer purchased a working NVR from me, 4 days after receiving it sent me a message saying it didn't work. Had him send it back to me, once I received it back I saw it didn't work so I opened it up to find that the buyer swapped out the internal compo...

Anyone else notice 'Ebay Standard International' delivery no longer has $100 Insurance?

Just wondering if it's just me; the supposed free $100 insurance on the Ebay Standard International (NOT Global Shipping Program) has just a dash mark where the $100 amount for insurance used to be. -Seems to have disappeared and there doesn't seem t...

Can anyone explain why my shipping cost are higher my invoice than the label price upon printing?

My recent eBay invoice showed shipping prices higher than what was stated when I printed the shipping labelWHY?

underpayment of package

I am writing to you because you said that I under paid for this package of $2.95. I paid $10.54 which is what the label stated that I pay when I ordered it from Ebay. Why was this done? I did measure this package and weigh it and my charge of $10.50 ...

Late shipment

I have several packages that were mailed out priority mail over a week ago that still have not arrived at their destination. When I look at tracking there are multiple check in at the same facility over and over. Also one package shows it being check...

What's the current status on shipping via UPS from eBay?

What is the current status on shipping via UPS from eBay? Currently, when using this page to set up UPS discounted shipping and clicking step 1, the form gives an error that the promotional code is invalid. There is this article which states that the...