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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Remember all those complaints about "Your item has shipped"?

The complaint was that just buying the label made it read "Your item has shipped" when in fact it may not have been. I don't do a lot of buying but lately on my purchases page it now says "Tracking available". Do you think someone was paying attentio...

Resolved! Item shipped through eBay shipping lost by PO. Insurance coverage filing?

I purchased a shipping label using eBay shipping. When purchasing the label, it states that there is up to $100 insurance coverage. The USPS has lost the item and tracking for it has ended. How do you file for the insurance for the lost item. I Canno...

Have not been able to ship as a large envelopes for five orders now. Support says they discontinued

Title. Currently on minute 33 of call with eBay support. I have had 5 orders over the past week and a half that are confirmed by USPS as eligible to be shipped as a large envelope (a flat). I have tried to create a business policy with only this serv...

Resolved! Paying more for a shipping label than the buyer paid for

So I selected a shipping service when I made my listings which the buyer would pay for. However, on two of my listings, the buyer paid for the shipping but I had to pay more for the shipping label on a different service. How do I avoid this? Should I...

Question how to ship a used scooter battery. Which carrier

Hi,I would like to sell a used scooter battery (lithium ion) like a size of a kindle about 2-3 inch thick. I know there are restrictions or warning label and must be ground ship. So to be on a safe side I went to usps and fed ex to inquire and was to...

I thought I could combine orders through global shipping program?

I've got an order for two items to the same buyer going to Glendale Heights which I assume is one of the global shipping hubs. I select both items to try and buy a label, but the "combine" button will not darken for me to select it. I did notice that...

Royal Mail 2nd class letter double charge for 2 sheets stickers

Hi.I have just got my first sell on Ebay.co.uk - stickers.The customer paid for 2nd class Royal Mail letter up to 100grams for £1.90. But surprisingly been charged twice because order 2 sheets of stickers -£3.80 (One sheet including the letter packag...

Cannot ship to Australia through eBay International Shipping

Today I had had an Australian customer tell me that my listing for diagnostic circuit board for HP oscilloscopes, extender board, was not allowed to be shipped to Australia customers. Customer reports that "ship to US only" appears on this listing. N...

Ebay underestimated the shipping costs and I'm stuck paying the difference

Weighed and measured my package and entered the dimensions into Ebay's shipping calculator. The winning bidder paid $24 based on those calculations and shipping method. However, when Ebay gave me the link to print the Fedex shipping label (the exact ...

Resolved! Do you think sellers underestimate cost of shipping?

Was looking at what other sellers charge for shipping and I may be wrong but IMO, it seems as if people underestimate what to charge for shipping. I know some people put part of shipping charge in purchase price. I know some people get items to sell ...

USPS Issues At Miami FL Distribution Center

Are sellers still experiencing issues with packages shipped through the USPS Miami center not being scanned? If so are they to both residential addresses and FF addresses? We have a package that was last scanned as arrived at the center on 10/06 and ...

Resolved! Delivery attempted

Hi everyone. I just tracked my order and it says “delivery attempted”, I was home all day long on that day. Does anyone know where the package goes? To the post office?How can I track my order now?

USPS Priority Price Increase?

Has the Ebay discount rate for USPS priority mail increased in the last 3-4 days? Priority small flat rate boxes were $8.41 as of Friday, today its showing up as $9.55. I have not heard there was a price increase. Anyone else seeing this or know abou...

Items posted stating postage overdue

My items posted via Aus Post confirmed receipt by buyer still noting postage overdue ?

eBay son pésimos para dar seguimiento a los compradores una vez realizada la compra. MUY MALOS

Compré dos productos (zapatos de futbol) y no me llegaron, acudí a la oficina de paquetería en Querétaro, Qro. y me dijeron que necesitaban un número de guía o código de rastreo de 10 dígitos o 22 dígitos, ninguno de los números de la plataforma eBay...