Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

I cant sell for some shipping problem

It appears you’re listing a forward-deployed item in a country different from your registered address. These items can’t be listed according to our Overseas Warehouse Block Policy. To ship from overseas warehouses, apply at whappeals@ebay.com.{e26476...

Shipping more than item to same person

How do I ship more than one order to the same person? Tom

eBay International Standard Delivery

We are having issues with customers choosing eBay International Standard Delivery, but when I go to make a label, it is not allowed with an error message. The only other option is to ship via USPS, which I don't trust to ship internationally. We have...

Surprise!!! Package has been located. Thank you USPS.

A little over a month ago I mailed a package to buyer. Dropped the package in the early morning drop box inside local P.O. Package had not been scanned and showed no movement. After 2 weeks, and stillno movement, I refunded the buyer after explaining...

Resolved! when sending a parcel to to Qatar are we want to mention postal code

Hello, I got an order from Qatar but the buyer does not mention the postal code. is there Qatar has postal codes? can we send a parcel to Qatar without a zip code? or do they have a postal code can I search the zip code by the city of Qatar (by googl...

Shipping candles -- are they considered hazardous materials?

Hello! When shipping candles via USPS, do they need to be marked as hazardous materials? When I asked our local post office the first time (several months ago), they said no. When I asked again today, they said yes. I searched the USPS website myself...

Label Crested, USPS Awaiting for 1 week.

4/24: Purchased item4/24: Seller messaged me that it would be shipped out shortly.4/28: Was not shipped so I requested tracking number. Told me it would be shipped that day - Received shipped notification. 5/2: Shows tracking number but not dropped o...

Any suggestions on how to ship a metal folding chair?

I am trying to sell a metal folding chair that I got at a WWE event. I've had it on ebay for quite a while with Local Pickup as I didn't want to tackle the shipping challenge. It hasn't budged but have a number of watchers. I dropped the price consid...

Ordered Items Listed Delivered on eBay but weren't received and Tracking # not Recognized by USPS.

My Husband bought a few baseball cards for my 6yo birthday 2 weeks ago. 1 out of the 3 ordered cards arrived last week. All were coming from different sellers. The Tracking says they were all supposed to arrive the same day and are saying delivered f...

Please be aware that eBay Send is experiencing issues at the moment.... What the???

As if standard envelope isn't bad enough, now I can't even print the labels. Is anyone else getting this? I've sent hundreds of cards and never had this problem. Here is the exact message when I go to print the labels... "Please be aware that eBay Se...

EBAY STANDARD ENVELOPE TEMPORALLY UNAVAILABLE

Is anyone else having this issue? i just sold a trading card i had listed with eBay standard envelope as the shipping option but when i tried printing out the label it says its temporarily unavailable and my current only option is usps ground shippin...

For a 15.4 oz package, eBay charged buyer for 1 lb...

I didn't realize eBay would round up to a pound when the limit is 15.999 before a pound kicks in. I ship through Pirate Ship, and there's no issue there when inputting the correct (exact) weight for a package. Just wanted to give a heads-up for those...

Is ebay standard shipping down?

I can't purchase ebay standard shipping labels right now. It appears to be unavailable. Is this a known issue today?

FEDEX OVER CHARGING UNDERPAID AFTER LABEL PRINTED ON EBAY - Be aware!!!

We shipped an item on 4/29 using eBay’s shipping calculator, which estimated the cost at $21.76. However, on 5/1, we were unexpectedly charged an additional $31.50 by FedEx through eBay for an “UNDERPAID” amount. If eBay had shown the actual FedEx ch...

UK Post Office Label - Wrong Weight

Hi I have had a couple of instances recently where I have selected the weight of the parcel (shoebox sizer) as 1Kg but when the label is supplied it shows the weight as 1g. Not sure if this is a Post Office or eBay issue but has anyone else seen this...