Shipping

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Buyer gave incorrect address, item being returned to me

I sold an item and shipped it last week, USPS tracking says delivery was attempted today but it's being returned to me because "no such number/incorrect address." The shipping label was purchased and printed through ebay, using the address the buyer ...

Resolved! Buyer purchased a used book listed as very good and wants a return because used access code

So I have a buyer who is requesting a refund on a book I sold that was listed as very good because the access code was already used. I never claimed there was an access code in there and when I myself am buying a used book the last thing I think that...

Resolved! Buyer changes his mind - good reason to refund?

Hi all;Some advice, please?Yesterday, a buyer purchased an item, and sent payment. Today, I get a message saying their phone was in their pocket, and "accidentally" purchased the item. They asked me to cancel the sale. Frankly, I don't buy their stor...

Selecting your own shipping method and cost instead of using the new drop down menu

when listing an item for sale, I used to be able to select my own form of shipping ( first class or priority) and also fill in my own dollar amount. with the new drop down menu where everything is pre filled, it is a hassle and not always accurate. i...

Reporting a Bug...

I have the option to receive an email every time I create an Ebay shipping label turned off. Very frustrating, and I'm not sure why Ebay would even have that as an option... Anyway, I have started receiving these "you just printed a label" emails any...

eBay Shipping Calculator doesn't keep up with Reality

Please check your eBay "calculation" of your listings' shipping fees/costs. FedEx, UPS, USPS and a host of other shippers are slamming us with Covid-19 virus fees, delays, and price hikes (due to no personnel, drivers, etc). You'd think that eBay wou...

Paypal Shipping Label

I made a shipping label on Paypal. Then I decided to void it to expedite the buyer's shipping time. I recreated a shipping label on Paypal. But I wanted to print it later, via the reprint button. But, when I checked there was no reprint label button....

I am shipping late but wasn't my fault

I sold an item to an international customer. He did multiple offerings of multiple items. I accepted one and counter-offered two. So he paid for one but re-offered multiple times and dates. In the meantime, I tried to ship, the first purchased and it...

Bulk Shipping error issue.

The Bulk shipping allows us to print out up to 100 labels at a time, Somehow anything over 80 labels was not successfully printed out for about 3 months now. And today, I found out they have decreased it to only 60 labels at a time, anything over 60 ...

Full page Label

My labels are not printing the bottom part of the label.It only prints the label itself and does not print the bottom half with item info, postage cost etc.How can I set it to print the full page?

Item returned, buyer wants refund, funds still pending in PayPal

I recently sold a speaker system. However, the buyer claims that the system doesn't work with their TV and has returned the item. I just received it today and I need to refund the buyer by Sep 02, but PayPal still has the payment he sent pending. How...

What can I do? Buyer received item after eBay forced me to refund because of USPS delay

I was forced me to issue a refund for an item that was late even though it was in transit to the buyer. It was very late and eBay gave me no choice.At the time I opened a missing package case (search request) at USPS.Almost a month later it was deliv...

Late shipment rating

I am basically incensed at Ebay's failure to remove about 15 late shipment ratings. I appealed to do this. Don't they care about our seller status. Has anyone else experienced this, due totally to the failure of the USPS. I send all shipments within ...

Ebay return case pending

I opened a return, and asked ebay to step in, they placed the case on hold for 5 days 2 times to give the seller time to provide means of return. Last day, i didnt receieved the return label, or the funds from the seller, and i asked ebay about it. E...