Shipping

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Insured Priority Mail package -- "Delivery Attempted, No Access" -- but sent to wrong PO....Help!

Hello. I'm wondering if this has happened to anyone else, and how you resolved it! On Tuesday 8/18 I mailed this package to my buyer by USPS Priority Mail, and insured it for $200 -- a rare Barbie item. Saturday night 8/22 I got a message from the bu...

Guam Shipping

To eBayers in the mainland: Guam is considered DOMESTIC MAIL. USPS is the fastest, easiest, and most economical way to ship to this part of the world. It's a hop, skip and a jump. If you're worried about the lengthy waiting time for paypay to release...

Seller does not send tracking number and does not reply messages

Hello, it turns out that on August 4 I bought a product for about $ 400 and although the item appears as shipped and is still within the delivery period, I have not been able to contact the seller in any way. He does not respond to any of my messages...

Charge from delivery last week

I just got a random $1.22 charge to my PayPal for eBay shipping on a package that was delivered on the 17th. I am assuming my weight was off by a little? It doesn’t give reason. I’ve Never had this happen to me before so just curious.

Phone numbers on ship to address

I have noticed lately that when I go to copy the purchasers address it have the users phone number.Of course if you use the address as is then the zip code readers the USPS use (Ones still being used) will read that part as the zip code. It actually ...

Resolved! Refunding shipping overcharge

My shop has changed over to managed payments and now I can't find where to refund for an overcharge on shipping. Help please and thank you

Lost my appeal

Buyer had bought a phone and after almost 30days, he decided to return it for a refund because he claimed it stopped working. I accepted the return as suggested by eBay . After a few days, buyer was refunded his money and I had taken the phone to a r...

What should I do about a counterfeit item I have received?

My order was placed on 6 July and I only received my item last friday due to delays. I have confirmed with the manufacturer that the item received is not issued by them and could be counterfeited. I'm not sure if the seller was aware of this but I ha...

Seller selected shipping options are not what buyers see

As far as I can tell, selection of shipping options is spectacularly broken. The options that I select when I post (or try to revise) an item are not what sellers see. I've attached an image the shows the problem. I've checked at least 5 of my items,...

Ebay closed return after return is delivered same day, i am not given time to inspect the item!!!!

eBay closed the return without any explanation in favor of buyer after return item was delivered same day back to me, eBay is abusing its own return policy. its ridiculous. can any body suggest what can be done? or any body faced same situation?

Delivery package 1 of 2?

Hello,I have made some purchases on eBay but this is the first time that I order more than one item from the same seller at the same time. So, I'm still a little bit confused! The seller gave me a tracking number for my order (it has 4 items) , so I ...

I noticed an item was glued when I was getting ready to pack it for shipping

What's the best way to handle this? I started contacting the buyer but I wanted to hear from the community first.

Refund failed. Please try again

Buyer wants a partial refund for a damaged item. I had already transferred the funds from my Paypal to my bank account, so my account balance was negative but I called Paypal and did a direct transfer so now my balance is back to $0. They've opened a...

Return label

Hello please How can I give to the customer return label to China from where to get tracking number and return label please any advice

return to user "who is no longer registered"

so i bought a sodastream maker that i finally received and its leaking co2. I was able to set up a return but i noticed the person is "no longer a registered user" and the "item was removed"Should i still send this back for a refund? will i get my mo...