Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Shipping large but underweight item

I'm trying to sell an item that's 25' in length and width and 60' in height that's around 20 lbs but cant find a shipping service to ship from, some of them say its over sized. And its too light to do freight shipping.

User avatar by Enthusiast
  • 277 Views
  • 4 replies
  • 0 helpful

Return request - need guidance/help

I have only sold a very few things on ebay over the years and last week I sold a used watch on ebay for $100 plus shipping (when new sold for $400-500). I received a return request from the seller stating that the item is "Doesn't work or defective" ...

Buyer return scam

Iv sold an iPhone brand new sealed , buyer claims it doesn’t turn on , asks to return phone , I sent a prepaid label , I didn’t hear from them for 2 weeks and the tracking showed waiting dispatch, one day I get a massage From easy theta the buyer has...

cobros de envío

ozeparts-com-auThis partner located in Australia, has a bad practice in selling and shipping products, let me explain, he advertises the sale of car headlights in pairs and units, but when I want to buy the pair, he indicates a notice that he does no...

FedEx not delivering package due to "incorrect address." Advice?

Hello. Thanks in advance for the advice. Ran into a first today with FedEx. I shipped a heavy item I sold FedEx a few days ago. Today, I got a message from my buyer. In his message, he said, verbatim, "Fedex refuses to recognize my legal shipping add...

User avatar by Scout
  • 3179 Views
  • 14 replies
  • 0 helpful

Seller Sent Wrong Item, Lying about replacement.

A seller sent me the wrong item. They claim that they have shipped the correct item along with a return label, but they took nearly a week to provide tracking information and lied about the shipping date. 5 days later, tracking indicates that the car...

USPS 2020 Claims Issue

Warning do not usps if possible or if you do pay the little extra for ship cover insurance . I been selling on eBay for 3 years and honestly had no issue till this year with usps. I am a sole proprietorship and do about 25k just in shipping charges f...

User avatar by Adventurer
  • 1808 Views
  • 17 replies
  • 6 helpful

Seller closed my return case, and said they will refund me. Did not get it, getting ignored now.

The item did not match the title, so I asked for a refund. After a series of me sending a message and them answering a day later they said they would give me a refund. All I would have to do is send a message, "I agree." The case was closed before I ...

User avatar by Not applicable
  • 272 Views
  • 6 replies
  • 0 helpful

buying anything from China

Learned a valuables lesson about buying anything that comes from China and offers return if it doesn't work, free shipping to the US and about $60 for a very small package.

Arrived broken, but I don't want to return it

I ordered an assembled styrene model kit recently, when it arrived it was bent and broken into parts due to the seller using an oversized box with insufficient packing and no fragile stamps. Although it's a hassle, I can repair the damage. I want a p...

eBay, could you please remove the Estimated or Guaranteed devliery date?

We all know that USPS has been hit hard by the pandemic. What made things worse is the new "no overtime" policy, this even further delays mail deliveries. We don't want to get partisan about this policy, but it did affect delivery time in a big way. ...

User avatar by Adventurer
  • 285 Views
  • 7 replies
  • 2 helpful
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