Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Can a seller charge more for shipping but actual cost was regular FC with a stamp?....

Just wanted to check with you experts. Is it allowed for a seller to charge $4.05 for standard shipping (on listing) but when item arrives they simply mailed first class envelope using a stamp? Thank you....

printing shipping labels not working?

is it just me or my computer or is ebay having trouble producing shipping labels? I have been charged for the labels but the page which typically produces them just shows the spinning circle. (has been like this for some 8 hours)

Am I Responsible for a package that got shipped to buyer using Freight forwarding company

Sorry if the title is a little confusing, I just did not know how to word it. Basically, I recently have sold one of my items. I get a message from the buyer asking for me to package it extra good. Of course, I said yes and had no thoughts about why ...

Totally Disheartened & Really Let down By ebay services & rouge High Powered seller

I really don't know where else to turn over this current situation i have been placed in by Ebay customer services & a rouge high powered placed seller who has taken full advantage of their placement here on ebay.Im a good ebayer ( or so I thought ) ...

Estimated delivery dates for Europe

I have customers contacting me asking why its going to take 2 months to deliver an item!!! A chap in Italy and one in Lithuania have sent me screen shots that say estimated delivery dates over 2 months from today. In reality it will take a week maybe...

Ship Cover Insurance

I have not been able to print a shipping label including "Ship Cover Insurance" for well over a year if not 2 years. I keep getting a notice "Something went wrong. We are not able to generate the label". This has been a problem since they removed the...

My Refund

Well now lets see ..I sold an I tem purchased shipping through eBay ..Mistake #1 apparently ..Shipped it VIA UPS it arrived damaged ..Seller got in touch with me .he sent item back to me I refunded him.I filed damage claim report with UPS .After a co...

"Pending Payment" status still on an international purchase after 8 days

Hello on8 days ago I purchased two items from two different sellers both based in Germany (I'm in the USA). Neither one had shipping to the USA so they sent me an invoice with the shipping price after I won which I then paid. Unfortunately they haven...

Lost postal receipt

l LOST MY POSTAL RECEIPT WITH TRACKING #.. hOW DO i RECORD SHIPMENT SO THAT EBAY KNOWS i SHIPPED THE ITEM?

Parcel Select did not appear as a shipping option when printing label?

I just tried to print out a label using ebay for a sold item, weight 3 pounds, normal dimension box. Although the buyer selected parcel select as the shipping option (and is the option I give to ship my items), it did not appear anywhere as a choice ...

usps said my package was sent to dead mail/recover center in greensboro nc.

My package was in Greensboro on the 11th and now there saying it went to a dead mail recover center, how can I get my package???

Usps and fees

I hear today that USPS shipping fees will go again January 21st. This is after the temporary increase goes away on December 27. We have had fast and free shoved down out throats. My question is anyone changing over to using Fed Ex ground more. I live...

How do I cancel transaction and refund a shipped item

Looking for advice on how to cancel a transaction and refund my customer for item that was shipped to them, but they said it doesn't work. I'm ok with just refunding them for everything, but just need to know how to do it since I did have a no return...

How to create a Fed-Ex return label as a seller.

As a seller I am unable to create a FedEx return label. For instant this is an exchange item so I would like to create a FedEx return label to send along in the box for buyer to return their part. Any one here know how?

Resolved! Any Way to Change ZIP Code with New Label Page.

Is there any way to change the ship from ZIP Code on the new eBay shipping label page? Use to be able to change my Zip code right there, now they want me to go to my account and edit my ship from address. Only problem is that it won't let me just cha...