Shipping

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15 packages lost out of around 30 on the same SCAN form? Alternatives?

I love USPS, so just getting that out there. I have had (give or take) approx 15 packages lost in the mail.... This is completely unprecedented for me, as I have never had one package lost.ever. These were from one day, on a SCAN form with many items...

Resolved! Vinyl Record Mailers

Ebay just started selling something to resembles record mailers but i'm unsure if they are big enough or sturdy enough. Has anybody bought these?These Boxes HereI know in the past i've seen people wishing Ebay would start selling them so people could...

Mistakingly Accepted a Retrurn

A Buyer requested to return a purchase 9I do not accept returns). After reviewing the request i attempted a reply and mistakenly "accepted" the return. I immediately contacted ebay customer support to correct the error but was told to call back after...

Sellers beware: Fraudulent and Incorrect Shipping charges from FedEx

Sellers...Please check your shipping charges! They are not what show on the FedEx shipping label when you create it. There are so many errors. What it shows at time of label creation is often wrong. FedEx measures it, weights it etc after you drop it...

Local postage has added over $100 in EXTRA POSTAGE on "free shipping" pkgs

Within 2 days my local post office (Ridgedale, MO) has added over $100 in extra postage saying the boxes I received (from two separate experienced Ebay sellers) were "oversized" and that the Ebay sellers were "cheating the system." One postage was $7...

Can't get multiple shipping options to show up on listing to buyers

Could someone check the shipping options you see for my listing?, https://www.ebay.com/itm/133436140015 I am in zip code 83854 (Idaho). I am trying to add a 3rd option for buyers - First Class based on weight. I had free media and a Priority option. ...

How has Covid affected your return percentage?

Just curious how sellers of other products have been affected by covid concerning their return percentages? It seems that the huge influx of online shoppers has also led to a higher than average return rate as compared to the past. I'm curious if thi...

Item Not Received - extended delivery dates

Has ebay published guidance regarding when they consider a package "lost" and will close a "item not received" request? It used to be one week with no scan.....I assume it's longer now but just wondering if an exact number of days has been published.

Transit time to Argentina?

After all these years of selling within eBay, this question was just asked of me: "Could you please quote delivery to Buenos Aires, Argentina?" (I live in Tucson, AZ if that will help you.)Unfortunately I haven't a clue as to where to go for that ans...

Shipping Issues

I have not sold on Ebay in awhile so I am a little rusty on the shipping options. I have an item that weighs 8lbs and is 16x16x4.5 I set the shipping estimate for 17x17x7 (this is a box I have available to ship it in)I checked the Ebay shipping estim...

Any international seller experienced claims due to delay of USPS delivery recently?

I experienced quite a few cases of claims recently because of the delay of USPS shipments. ebay will always accept buyer's claim if the delivery time frame passed and the tracking information doesn't show progress (you will never find it move as USPS...

Tracking

The tracking history on eBay shows that my package has been at ERLANGER for one week. What should I do to find out the next step of shipping? I really need to receive it in time...

Buyer requested I refund an order to a different credit card

Hello, I sold an item to a buyer and he claimed it didn't work and wanted a refund. I accepted his return and paid for a return label. The buyer mailed back my item and it is on the way but sent me a message saying to refund a different payment metho...

USPS Shipping

Why can't I buy USPS shipping today on eBay?

Fedex ground not available since the new eBay managed payments was implemented

Fedex ground is greyed out on the available shipping options on all the items I have tried to ship. I would like to hear explanations for this or a way to fix it.