Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
I just sold an item and the buyer paid via buy-it-now, but they sent a note saying that they'll pay extra if I can overnight the item. I can see where I can change shipping methods while printing my label, but how do I get them to pay the extra? I do...
I have multple items I set for free shipping but when I view the listing Free Shipping is not showing up it's showing calculated shipping. I've checked the free shipping box within the item why is this happening?
It seems like North Carolina has some real issues with delivering packages on time. A few weeks ago a Buyer messaged me that their package was stuck in a bulk center in their state (North Carolina) AND they added that mail has been very slow there fo...
The buyer paid for Priority and I sent it on time. USPS is going to be three days late delivering it. The buyer wants a shipping refund since the package wasn't delivered as promised (by USPS, not me). Am I obligated to give a shipping return? I have...
Hi, I just sold an item to an international buyer. They chose eBay International Standard Delivery, but when I go to purchase the label, I get an error message saying something went wrong. It doesn't explain what's wrong, only that it's wrong. I've c...
So I'm not sure if its just me or what but i just realized the ebay rate for first class and priority is the same for 14oz-16 oz packages. When did this happen and shouldn't there be a gap. To me it seems like a no-brainer if that's the cost to upgra...
Hello my name is jacqueline. AI have order a blue rug! About begining of sept .. I should recieve my blue rug and I also have the track numbers with it just in case if they say they came ,,, unfortunity they never came by to my location ... No one ca...
I just changed my address at the time of payment. Which now matches my PayPal ship to address. Seller is asking for State/Gov issue ID to verify Address/ID. Is this necessary? Should I be leery to share?
Hello, I am a rather new seller to ebay, and the inevitable has happened to me. An item I shipped on ebay got lost by USPS while in transit to the buyer.I luckily have the money to refund the buyer, but the problem is I have looked around and I am un...
I plan to be gone a Saturday through a Wednesday soon. Shall I change my handling time to 3 business days and ship that Wednesday night (provide tracking) and carrier pick up Thursday??? I currently have 1 day but typically ship out same day or next ...
Hi there,I bought a very expensive item from a seller, primarily because their return policy (as listed in the "Shipping and Returns" section) is "After receiving the item, contact the Seller within 30 Days", "Refund will be given as money back", and...
I have been selling and shipping on eBay for 16 years. Two weeks ago I had a large package to ship. After measuring my package exactly and weighing it, I input those measurements in to get my package label. The package turned out to be $63. I printed...
I clearly selected first class standard shipping , when item to print label it jumps to Priority Buyer selected. Been going on for a week. CS is of NON help, are not helping to resolive this issue at all and chat is going on infinite loop with ooks l...
New ebay seller here.I recently sold an item marked as "Seller does not accept returns". This morning I received a message from ebay that the buyer has requested a return because the item "Doesn't match description or photos" and "Item had smell to i...
So i had a seller who accepted my return but when does he send the refund exactly? After the item is sent back to his place or he needs to send it first before i ship it back? Not sure
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