Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

What is eBay Shipping Protection Plan Claim?

Does this claim protect the buyer or seller? Thanks.

Order did not arrive

I ordered an iPhone on the 9th of September 2023. And it is 07 November 2024, and I haven’t gotten anything

Issues with eBay shipping charges

Ive been quite perplexed by EBay’s shipping charges that claim to get you a “preferred rate”I made a sale and had to pay out of pocket for shipping by 8$ as eBay’s calculated rate was incorrect. Why even offer this if it’s just a lie? Am I missing so...

international shipping question

I offered free shipping on an ebay item that sold internationally- do I only pay to ship it to the domestic hub OR do I pay for ALL the shipping cost? It appears that my purchase of shipping to a hub in Chicago was debited for about 9.00 but I see an...

How to post shipment delay due to holiday vacation?

How to post shipment delay due to vacation?

How can I offer free shipping without a tracking number?

Hi, I sell small inexpensive decals and stickers ($4.00 up). I used to be able to stick the sticker in a regular envelop and mail it for 50 cents but since I have to use the Tracking number and the post office now uses zones, that $4 sticker now cost...

UPS Claims

Hello Friends, I had two packages lost by UPS. I issued full refunds to my buyers and filed claims with UPS, but the process was very frustrating. First, I encountered a robot that wouldn’t connect me to a human without answering multiple questions, ...

USPS returning all Standard Envelope packages

Yesterday the USPS rejected 26 standard envelope packages (all #10 envelope size) despite not only being 100% packaged correctly, weighed and paid correctly PLUS I added a small sticker saying " Plus 46 cents Non Machinable Surcharge" and the 46 cent...

Resolved! Ebay Standard Envelope Delivery

Quite often I have a buyer contact me and tell me the item was delivered but there is nothing there. Sometimes the item shows up the next day or two, sometimes never shows up at all. I end up refunding the individual even though it shows it has been ...

Need help on combined shipping.

I sent my weekly offers to interested customers. A customer is interested in buying two items, but is unable to request combined shipping for said items. Am I missing a setting or is this not an options when you send offers?Thank you for any help on ...

I am trying to make a listing and my shipping options are no longer there.

I am trying to make a listing and my shipping options are no longer there. How do i correct it. It now is putting business policies there

Makeup Shipping

Hey team....I have just started dabbling in makeup and am wondering if I can ship with eBay standard envelope. Obviously, profit margins are tight on makeup, so I want to get the most out of my sale. I have seen some places you can and others you can...

Shipping

Would still like to Know why I can't change shipping, or in some cases eBay will not let me even ad a primary shipper so they won't le me post item. spent hours on the phone with "agent" and all they did was put me on hold and then tell me they would...

Resolved! Shipping prices have increased

I don't know if it's me or everyone else, I've seen the shipping prices become more expensive a few days agoThey have increased without prior noticeHas anyone heard news that shipping prices are increasing?thank you

Resolved! Dispute Resolution Problem / Shipping Label Issue

Short version, I asked for a refund, seller denied.I explained the reason, seller insulted me.I said I was certain eBay would side in my favor and explained why again.Seller opens a case, loses, eBay sides with me.I print return label and ship the it...