Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Display Lower Shipping Cost To Customer

Ebay is going to make visible to the customer the discounted price I pay for shipping by buying my labels from eBay on May 17. I can ask them not to. Should I?

How to resolve mistake when printing labels

Hi, Customer purchased 4 items. He wants them combined into one package. I mistakenly chose to "combine" when printing the label as I thought it would combine them into one label/package....but I got four labels. Is there any way to correct this with...

Resolved! Shipping charges

I recently sold an item and charged the buyer for $7.99 with USPS Ground Advantage. Upon checking it later on I found that I was charged $30.87 for the shipping label. I live in NY and shipped the item to California, it weighed less than 2 pounds. I ...

HOW TO CHANGE SHIP FROM ADDRESS

I was trying to figure out how to change ship from address as a seller and I saw that people were having issues. This worked for me! When on the Home Page: 1) hover over you name in the top left corner2) go to "account settings"3) under "personal inf...

return shipping

I need some input on policy please. I sold a vintage lighter, in it's original box. I noted in the description that it has no fluid in it and doesn't spark. The item as listed "as is". A buyer contacted me and asked if it holds fluid. I told him sinc...

USPS tracking # discrepancy/buyer never received item/need advice please

Hi ebayers,I hardly ever reach out to the community, but I have a "first" here that is stumping me. Here's the flow of events:-Sent item to buyer (small package/USPS Ground Adv). Printed label, dropped off at PO, just like I do every day.-Buyer msgs ...

Items listed under £10

EBay says that items under £10 do not have to go through simple delivery option but there is no way to opt out when listing item at say £5. It is llisted in there rules for using Simple Delivery that you can opt out

Is Global shipping program broken?

Ive just setup a mail forwarding company to handle all my ebay purchases as the global shipping program has gotten out of control. 7 days to go from parcel drop off to 1st scan almost another week to get moving through warehouse. Then several days to...

Resolved! USPS tracking stuck on "Shipped" but customer has received item

I have followed procedure to ship an item to my buyer. The USPS shows as attempted delivery and its been stuck tgat way for a week. I contacted buyer and he says his "agent" confirms receipt of the item. However I'm not getting paid as it's not marke...

ISRAEL POST OFFICE

There are so many victims who send via Israel Post in the three months and eBay fails to see that the shipment has been sent and punishes the sellers with a low score and even a delay. And not only are we the sellers not to blame for this, but eBay h...

orange connex scammer?

I bought something that says out for delivery for 3 days now it has never showed up and the tracking is from orange connex which is china, so is this fake?

Beside local pickup, offering delivery of a delicate, expensive item within 100 miles for a fee?

I'm selling a fairly expensive turntable, but rule out shipping, because of delicate nature of that fine instrument. Only local pickup option -proven- makes near impossible to sell it, so I'm thinking of offering safe delivery within a 100 miles radi...

Sold order for pickup

How do I contact my customer to give them my address for pickup?? James

eBay allows me to choose first class shipping when listing/ switches to ground advantage after sale

I sell some items that weigh 2 oz. and fit in a small, padded envelope less than an inch thick. When I am listing the item, I allowed to choose 1st class shipping then after the sale and I go to purchase a shipping label, the only thing available is ...

Using packing tape that says Walmart

I have tape machine for water activated tape. I purchased some tape for it at a flea-market but it says Walmart. The same stuff they use. Would that be ok to use? I don't want buyers to think I drop shipped it from wally. I would not want a Neg over ...