Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! SHIPPING

Hi, I want to buy a wedding dress. Can it be shipped to South Africa? And where can I see reviews to make sure it's good quality?

FedEx Ground Economy is a terrible idea

I knew it was like playing Russian Roulette, and my number has finally come up. I shipped a package last month that has now been in Arlington TX for a month. FedEx says they gave it to USPS so I can’t file a claim with FedEx. USPS says they don’t hav...

International Shipping Glitch Found w/ Resolution

There is a glitch in the system preventing shipping to international buyers, even when you are opted into "eBay international shipping" and it can be fixed (in most cases) by removing "Lot of" from the title description.I had two instances of this ha...

EIS question.

I had a customer buy 4 of a item from me.He never contacted me that there was a problem.He left me positive feedback but mentioned that 1 or 2 of them were defective.I want to make this right so last night I packed up another 4 to send to him free of...

Is there a way to find the weight of USPS package that seller entered on a label already delivered?

Normally, I can access the weight I input for USPS label on the hard copy receipt that I print out with the label (they are filed). However, if you have a combined order no receipt is attached. I usually print the Pick List after I make the label so ...

Buyer opens Item not received...shows delivered.

Buyer opens INR two days after shipping deadline. He received it within two days of buying according to delivery info. Purchased on the March 15th, delivered 17th, and INR 19th. He is local to my area. I noticed he has made comments about refunds sel...

USPS refused to pickup.

I called for a USPS pick up. They just came and told me they have no room for it. Said they thought it was smaller. Said he would come back it a few hours after making all deliveries.

Combined Shipping invoice shipping Calculator issue

I started to notice this issue earlier this year ... when you click the Calculator on the Combined shipping invoice to adjust shipping costs for customers the pop opens WITHOUT their Zip Code, only my Zip Code is pre-filled.So you have to go back, co...

how to add ship to p.o. box in my settings

a buyer is trying to check out and it is showing that i do not ship to a p.o. box, please tell me how to change in my settings and what are the steps? thank you

NOTICES FOR EXTRA SHIPPING DUE

I HAVE MAILED ITEMS LATELY AND THEN I RECIEVE AN EMAIL AFTER SHIPPED THAT I OWE MORE MONEY BECAUSE SERVICE ON LABEL DID NOT MATCH SERVICE USED WHICH IS ABSOLUTELY NOT TRUE AND THEY ALSO SENT ME ONE SAYING I DID NOT PUT RIGHT WEIGHT IN AND I KNOW I DI...

Resolved! Return shipping cost for a free shipping item

My understanding is that eBay will not charge you more for a shipping label than you charged the buyer for shipping if they make a claim and return the productin other words if I charge $15 for shipping the return label will not cost me more than $15...

eBay charged me shipping when it should have been charged to buyer

eBay charged me shipping when it should have been charged to buyer, why?

Mailing label ripoff

eBay charged me $32 for a shipping label that included $12 of actual USPS postage. Won't be using that "service" again.

I cant change the zip code for my buyer.

A buyer asked me to change there shipping address because they moved and didn't change it in eBay. The problem is that I can change everything except the zip code. I used to be able to change this in the past. Any way to fix this or is it a bug. The ...

USPS TRACKING - WHY BOTHER?

The following happens a LOT. I'll track a shipped eBay package that's coming via USPS, and all week long I'll see something like, Sept. 23: "Your package shipped from from Elk Bottom, Indiana, we have it, and it's expected to be delivered to you in B...