Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Can't add tracking number!

Combined items, purchased one label , tried to add tracking number the various items -- eBay allows the tracking number and carrier to be added but the "save" is greyed out. Anyone else?

Shipping fee

So I sold an item for 37.54 plus shipping. I chose the option to print the shipping label through eBay, which was about 8.50. The customer paid for the shipping extra, but it took that fee out of the 37.54. At the end I only had 28 and change availab...

Why can't I reprint a label on an item I shipped today?

Just printed a shipping label for an item and wanted to reprint it, but the option for reprinting has disappeared.This happen to anyone else?

USPS losts my package

My package (Ground Advantage) to Buyer has no update after 02/26/2025 (and last location is at GA distribution center). The buyer wouldn't want to wait so she filed a claim of "not receive the package" and I had to fully refund within the time period...

UPS Ground Saver Liability only $20???

When did UPS Ground Saver liability drop from $100 to $20??

Resolved! Cost adjustment

Hi Everyone, I received a message from ebay that U.S.P.S. has filed a cost adjustment on one of my eBay labels. U.S.P.S. says that the package was just under 15oz. when it was actually under 4oz. & verified at the P.O.(A few fishing rod tips bubble-w...

Underpaid shipping charges from UPS and Ebay

A few weeks ago I started receiving "underpaid" billing invoices from Ebay on my shipments. Never got these before and no explanation came with the amounts shown on my "account". Called Ebay and they said call UPS. Called UPS and waiting and got noth...

default shipping option!

soooooo frustrating!!!!this annoying new ebay shipping procedure is awful!!! i have several items relisted and every time i select relist the simple shipping auto selects!! this is not what i want, i use one particular shipping method for all my list...

USPS Reminder to Schedule Redelivery of your item

The tracking of an item I shipped has the status of "Delivery Attempt: Reminder to Schedule Redelivery of your item" Apparently, a delivery was attempted but unsuccessful and now has the status of above. They will do another attempt today and if unsu...

Resolved! change shipping times

How do I change shipping times on orders?

Email or Phone number to Contact for Being charged Overages for Packages

This should be simple but I know its not, eBay loves to hide behind their wall of secrecy but I need to speak with someone as I got charged overages on a package that weight a couple of llbs $18 over and that is unacceptable. Yes I searched all over ...

Jumping Through hoops to ship to Mexico.

I just read the new notice about all the changes involved in shipping to Mexico....and simply am not adding more to the work load...and sales to Mexico is fractional...so Bye Bye.

Display Lower Shipping Cost To Customer

Ebay is going to make visible to the customer the discounted price I pay for shipping by buying my labels from eBay on May 17. I can ask them not to. Should I?

How to resolve mistake when printing labels

Hi, Customer purchased 4 items. He wants them combined into one package. I mistakenly chose to "combine" when printing the label as I thought it would combine them into one label/package....but I got four labels. Is there any way to correct this with...

Resolved! Shipping charges

I recently sold an item and charged the buyer for $7.99 with USPS Ground Advantage. Upon checking it later on I found that I was charged $30.87 for the shipping label. I live in NY and shipped the item to California, it weighed less than 2 pounds. I ...