Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Questions about GSP and Avoid eBay Standard International Delivery

I was using eBay Standard International delivery since they launched the program. The terms were attractive, plus up to $100 insurance was included. For the past three months, it has been nothing but a problem - very delayed shipping comparing to reg...

Not true!

Marking an item as shipped just because you enter a tracking number is not appropriate! I have many sellers who enter a tracking number, mark the item as shipped, but do not actually ship for a week or more after they enter the tracking number (as ve...

ebay refunds

the seller wouldn’t refund me so ebay said they would and that it would process in 48 hours yet it’s been 36 hours and i still haven’t received my refund

Problems with WEBINTERPRET listings - Shipping Labels

So I got talked into allowing WEBINTERPRET (disguised as ebay) localize (translate) and list my items automatically on a variety of international sites. They said there was no additional cost, and it helped increase my exposure. This weekend I get my...

Double charged

I sold items through eBay, buyers pay with PayPal, both my PayPal account and bank account were charged for shipping, I double checked and it is a double charge, how do I fix it?

Return case received after 40 days with possitive feedback received a month ago.

Dear Sir/Madam;Thank you very much for your attention and time in advance. I just received an Ebay's message "Respond to the return request: The buyer has requested a return because there is something wrong with the item.Accept this request and provi...

Awaiting Delivery Scan - What should I do?

First Class package (no insurance) was Out For Delivery to buyer on 11/27. No delivery scan. Then Awaiting Delivery Scan on 11/28 and nothing since. I believe the package was delivered to buyer but postal worker failed to scan as delivered. I haven't...

Resolved! eBay Global Shipping after 90 days

Can you ship an item through the Global Shipping Program over 90 days after the sale? If so, where can the global tracking number be found?

UPS not charging my card/account

So I've made 2 sales that I shipped via UPS, I used my debit card that is already on file and it hasn't charged my account for either of those 2 sales and it's been a few weeks now...worried there going to charge me all this money and I'm going to be...

Postage shortage at destination

Has anyone experienced shipping postage shortages from the seller? I bought an item recently and it was delivered to the house by a USPS guy and he needed additional postage fees before he can give me the product. In this case, the extra fee was $20....

Not getting my Refund

The product is clearly fake and every time I text this dude it seems like he keeps making something up every time PLZ look into this EBAY And I already got my refund back from a different salesmen and it was the exact same product this dude is giving...

Anybody having issues with metric "Tracking uploaded on time and validated"

All of my orders since the 23rd of November are showing as "No Carrier Scan" even though everything was scanned properly within the required time frame. Anyone else experiencing this same issue?

No access??

The package to the buyer was listed as ’out for delivery’, but no it says ’no access’. What exactly does this mean, and what do I have to do? Do I have to refund anything? I don't know what to do to make it right with the buyer.

Shipping

Is anyone else having shipping problems? I have a package that went to the post office it was supposed to go to. But then, it has been routed and rerouted to Dallas TX so many times I think it would be cheaper to rent it an apartment. I already had t...

My package may be lost?

The order was sent out on November 20th with an expected date of arrival on November 24th. It didn't arrive. The ONLY "update" was a "in transit, arriving late", which was on the 24th. The last place it was, according to tracking, was it departing th...