Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

eBay offering excessive combined USPS shipping rates when combined weight > 1 lb & first class N/A

Many of the items I sell are small and have weights between 6 and 10 oz each. They use the same business policies that specify Buy It Now as well as calculated first class & priority mail with combined shipping enabled. I checked my combined shipping...

Shipping ZIPPO lighter from USA to GERMANY FRANCE CHINA via ebay international shipping or via usps

Hi, Have had returns from ebay shipping service and need understanding of how I can ship zippo lighters without fuel / empty to china, germany, and france. I am too confused at this point to get into the slew of recent issues but would appreciate the...

usps shipping will not work

For over 2 months now I have been unable to ship using USPS - I just keep getting an error message stating I am using too many characters - no matter if it is parcel - priority - I dread calling tech support - is this happening to anyone else??

Ebay tracking of orders way off

I have items that ebay's tracking is saying one thing and USPS is another. Items confirmed delivered but still at Post office on ebay. Some are showing items being returned to post office on ebay but not on USPS tracking. Got me seems like USPS track...

Return Damaged Item

Hoping this is the right place... I shipped an item and during transit it broke, refunded the buyer immediately however am now being charged a second shipping amount as it appears the buyer send me back the item which I requested him not to. I'm out ...

There's a lot of absurd shipping charges being posted lately

I've noticed this has been going on for a while now, at least the last couple of years. And I don't mean someone charging $20 for shipping when it only costs them $10, I'm referring to people charging $200 when it costs about $10 to ship. I shop for ...

Resolved! Seller wants item back after ignoring Return request and eBay refunding me. What to do?

Hi, this is an first time for me.I bought an trading card on November 4th. When I got it, the card wasn’t as described and had defects not pictured in the listing so I request a return soon after it was delivered around the 9th.The seller (who is rel...

Item not received

It says the item was delivered to my address. I never received it. Please help me. Judith Bruinsma

Lost usps package

A package with sold fragrance got lost. It was sent by priority mail, last scanned on Nov 13 and then silence. My concern is that is a fragrance. Ebay doesn’t prohibit list, sell and ship fragrances, at least I was able to do so. How to deal with Usp...

Down to 98% and falling uploaded on time. Thanks USPS

Well, USPS does not like to scan packages when they get busy this time of the year.I am dropping fast. Talking to them is useless. Maybe eBay can give some forgiveness or is there already a policy in place to offset the USPS?Thanks

How to claim your Christmas Bonus from USPS (Doral/Miami FL not scanning delivery anymore)

This week post offices in Doral and Miami are not scanning packages. Do yourself a favor and insure all of your packages going to Doral and Miami, FL for $1000 Then when it says "awaiting delivery scan" collect your Christmas bonus.

buyer opened a return case

Hi! I can really use some help. It seems that you can no longer contact EBAY by phone and get a live person. I had someone open a return request on 11/23. It clearly stated that if the seller and I didn't resolve the case by 11/27, EBAY would step in...

Isn't there a way to send a buyer a link to print a return label?

A buyer wants to return an item and doesn't want to stand in line at the PO and they're in lockdown so he doesn't want to go anyway. It seems to me that there is a way for me (the seller) to send a link to the buyer that all he has to do is click and...

Let's talk bubble wrap in this COVID era!

Last time I purchased bubble wrap was about a year ago, and as I was about to repurchase from my previous supplier, I noticed it's jumped up $12! Some research showed me that COVID has caused this price increase and is also causing a lot of suppliers...

question about what USPS location to use?

On my ebay store it says I'm shipping from a town in NJ... can I use another USPS location in NJ or does it have to be the USPS in the town that I say I'm shipping from? Thanks