Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Costs

I received a buyers package back because they of their address not being updated. Is there a way to invoice them for the additional shipping to reship the item through ebay?

Anyone else having issues trying to print shipping labels? Freezes up and get spinning wheel

Anyone else having issues trying to print shipping labels? Freezes up and the spinning wheel of death

want to return a printer need return label

have a printer want to return and need a return label

USPS Tracking Not Updating On E-Bay Side?

Anyone else having USPS tracking update difficulty?My tracking numbers only update on usps.com website,not on e-bay sideAlso had a package delivered to a buyer and tracking still not showing delivered on e-bay side?Hope someone has a solution

Buyer returned a box of broken glass for refund

Buyer wanted a return due to " the items do not seem original ", when I got them back there was nothing but a pile of broken glass, ebay says I have 2 days to refund buyer after item is returned what do I do?

Any shipping delays to Canada from the US?

Just wondering if anybody is having shipping issues/delays with packages sent to Canada. I had one stuck who knows where and am afraid to ship another one to Canada until I am sure there is no border/postal issues with Canada.Thank you!

Shipped to buyer but says no secure location?

Can someone help. I don't understand what this means. I have the address the buyer provided.

Tracking Number Barcode Not Showing on Label Preview or Physical Label

Hi! I am selling on Ebay after a long hiatus. I am working on a MacBook and have a Rollo printer. I am accessing and printing through Chrome as I understand it's more compatible with Ebay than Safari. I did initially set my Rollo printer up when I wa...

Resolved! Very late item has been tracked close to destination. HOWEVER INR case on verge of closing any +

The INR case says I must respond by 1/23 tomorrow. Any idea if that means at 12:01 tonight or by end of day tomorrow? I obviously do not want to mess up and have Ebay step in before I refund or it gets delivered, which it is now close enough that it ...

Can anyone explain this nonsense?

USPS does not scan the parcel at pick-up, then loses the parcel, then finds it (shown in tracking) and delivers it late. Ebay gives me a "not shipped on time" defect and when I dispute it, they say it can't be removed because "it is an indicator of a...

USPS Remains Wild West, Is there a way to send an auto-email after the sale to buyer?

So USPS remains a mystery for me. We're in the Greater Baltimore Area and 3 First Class packages I sent to CA 2 days ago have arrived, yet 4 packages to OH ,NJ, NY and FL I sent on the 15th are only showing as scaned in at the original post office an...

eBay international standard shipping - additional charges ??

Sending out of country for first time in years (Canada) - the eBay international shipping option ($10) is less than the USPS option ($11.64) - but is there any additional charges to me or the buyer other than the price I see when ready to print the l...

Ebay refunded a return without the item ever being returned

I gave into to a buyers request for a return, even though it was his mistake, because I read ebay always sides with buyers. The process was held up for almost two weeks because he didn't send the item. He had until the 25th. All of a sudden the case ...

Buyer Partial Refund Due to Damage; Item relisted by Buyer for 7x

Hello All: I sold a sports card back in October 2020. The card was in excellent condition as evidenced from the photos in my listing. When the buyer received the card he messaged that it was in very poor condition with scratches and dimples. He sent ...

Rincos service someone knows about it

Im place an order from SouthKorea so tracking said deliver is complete on january 19 im still get nothig went to postal office they said the tracking its not in their system so where is my packcage someone can explain me please i cantact the seller t...