Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Seller didn’t refund original shipping for damaged item, what now?

Long story short is I received an item that was damaged and declined the seller’s offer for partial refund. Seller then agreed to full refund but did not refund my original shipping cost. It is my understanding I should get original shipping back sin...

Seller never sent item

Want to report item was never even sent out. Ebay keeps saying 'wait'...tried contacting seller twice. No response. What to do?!

Combined shipping costs more

Hi Everyone, One of my customers purchased two items from me and they will be shipped to the same address. Looks customer added two items into the cart, the checked out there. In current awaiting shipment, it is showing printing shipping label for tw...

Insurance after the fact?

Long shot, but does anybody, USPS or otherwise, offer postal insurance on a package that has already been mailed?

Ebay encourage scamming sellers who profited due shipping delays

Hello, my name is Stefan and I would like to share with you my first bad experience with Ebay and a seller The course of action is fairly simple, I ordered a product before "corona time" and I was given an estimated delivery date. When the delivery d...

Trading cards $.55 shipping with tracking any updates

When they going to start this option supposed to start this month...

USPS does it again

How does a package take 3 weeks to get from NJ to philly PA. I practically live 45 minutes away. I shipped with priority shipping and have three orders going to philly and the item was purchased Dec 18. Cmon the Post office has to do better than this...

Shipping blindly switching payment source.

I know ebay does not care and will deny it happens however, I am checking to see if anyone else has their payment method switch from managed payment back to paypal without actually switching it yourself or any notice? Thanks

Resolved! Confused about terminology and why Ive only been issued 50% of a refund.

Hello everyone, any help would be greatly appreciated. I ordered a cell phone described as "unlocked" but it was locked when I got it. I sent a msg to the seller, and a week+ later I got a msg and a shipping label to return it. They have received the...

Contact Ebay Now

I have been on Ebay since 1999 and now selling my eggs here for almost 2 years. I know there is a pandemic and things are not as they were, but not able to contact Ebay when I need them, is really starting to get very stressful. I follow all the rule...

speedpak?

it says my package left a partner regional distrubution center 4 days ago. I got the usps tracking and it still says usps awaiting package. How long does it usually take for a speedpak package to get to a usps pacility?

buyer fraud

has anyone else been a victim of buyer fraud sold an item buyer requested return i dont do returns buyer said item was damaged i requested photos of damage refused went on for 4 weeks cost of item sold $200 he filed a claim through ebay they held my ...

I opened a return case and ebay closed and put it on hold without resolving anything?

I received a broken item and requested a return. I checked the return status, and it says that it's closed, but when I checked for more details I got this, "eBay Customer Support has placed the case on hold until Jan. 15 to allow time to provide addi...

Seller Opened and Item Not Recieved and Demanded a Refund after 1 Week!?!

First time posting but I've been selling for almost a year now and I will reach top seller status in a few days and all of a sudden this past month, I've just started to deal with the nightmare buyers I've always read about on here. Just lucky I gues...

Item purchased Oct 31 no longer works. Can I still return?

Hey guys, I was just wondering if an item purchased on Oct 31 (delivered Nov 5) is still eligible to return if it no longer works? I think the 90 day Holiday Return Policy starts on Nov 1st right? So am I just 1 day too late?? Item is a videogame con...