Shipping
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Forum Posts

Source for Non-Standard Size Boxes?

Does anyone know where I can purchase single non-standard size boxes? I am looking to ship an item that will require a 30" x 12" x 12" box. I located sources for this and other non-standard size boxes, but they are sold in packs of 10 to 25. I only n...

User avatar by Adventurer
  • 414 Views
  • 10 replies
  • 0 helpful

Seller Question: Buyer attempting to return.

Hello, I have a question about an item a buyer is attempting to return. The buyer purchased a lot of 4 Magic the gathering playing cards (collectible card game). He received the cards yesterday and sent a message to me and a request for a return. He ...

Resolved! Rate table does not work in final listing

Good morning/afternoon, I created the Rate table. When I am starting the listing and check Use a rate table in the final listing,there is no possibility to choose the country for shipping etc.In the rate table I created the different shipping charge ...

USPS Priority Mail Package is missing

Hello everyone.I shipped a package through USPS Priority Mail and the tracking info shows it was delivered on 10/20/20 to a parcel locker. The buyer is saying she can’t locate it. Should I issue a refund and file a claim separately with USPS? I’m not...

Increase in shipping after auctions ended.

I just bought a pair of jeans in an auction and the shipping was and still is listed as $8.15. When I go to check out it is $8.95 . **bleep** If ebay is going to start charging higher rates at checkout than listed in the ad I'm going to quit buying o...

Mark a returned item as dispatched

I'm returning an item to seller and have printed off return label issued through seller/ebay. Where do I mark as dispatched?Status says still to post , but labels printed and posted. Any help please?

User avatar by Explorer
  • 152 Views
  • 1 replies
  • 0 helpful

What in the blue blazes is going on with shipping labels defaulting to FedEx Overnight?

I just printed a $51.00 label. The item weighed 9 ounces and was shipping to Texas. I confirmed that the weight was accurate and printed the label. But what printed was FedEx Overnight at a cost of over $51. It looks like it is defaulting to the most...

Resolved! Seller described camera as "As Is," and camera only partly works, eligible for return?

I ordered a camera, which the seller did not describe other than "As is." I just received the item, and the camera can manually focus and fires the flash, but the autofocus is very broken. It does not respond in a normal way at all, where the lens sh...

Getting A Refund On Faulty goods. Purchased In April 2020

I bought some item's in April of this year, and they are now no good. Contacted the seller via e-mail got a response initially saying to try different remedies. But I've got no reply back, and when I suggest I get a refund, after trying their suggest...

User avatar by Enthusiast
  • 314 Views
  • 9 replies
  • 1 helpful

EBAY GLOBAL SHIPPING FAILED TO DELIVER PACKAGE TO CUSTOMER IN JAPAN - ORDER # 12-05477-33589

Per EBAY Global shipping directives, we sent the shipment to 1850 Airport Exchange Blvd #200, Erlanger, KY f1025 on July 29, 2020 Ref: OREUSA3511176629JP by USPS First Class. Ebay Global Shipping did not send to customer. So customer complained to Eb...

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