Shipping
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EBAY GLOBAL SHIPPING FAILED TO DELIVER PACKAGE TO CUSTOMER IN JAPAN - ORDER # 12-05477-33589

Per EBAY Global shipping directives, we sent the shipment to 1850 Airport Exchange Blvd #200, Erlanger, KY f1025 on July 29, 2020 Ref: OREUSA3511176629JP by USPS First Class. Ebay Global Shipping did not send to customer. So customer complained to Eb...

FedEx SmartPost Lost Package

Hi, I am - quite frankly - at the end of my rope, and desperately need advice on how to proceed. I will try to make this brief.On October 8th I sold an item to a buyer, purchased SmartPost shipping (which I will NOT be doing again), and FedEx claims ...

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User avatar by Adventurer
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  • 4 replies
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Seller marked item shipped but does not intend to ship item

I have a question about what to do if after a purchase has been made, payment sent and seller makes status “shipped”, the seller informs buyer that they made a mistake and will not be sending the item. Do I need to wait until after the expected deliv...

Should I close this return request yet?

I received a different model of an item from a seller in china and after sending pics and many messages the seller offered to refund 50% and keep it. They said the refund would be processed within 48 hours but it was now the 30th day of my MBG clock....

Ebay sides with shady buyer AGAIN!!! Sellers beware!!!

This buyer claims the item was damaged by USPS after taking a full 2 weeks to pay after an unpaid case was opened, obviously buyers remorse, see attached pictures for a complete joke that the buyer uploaded claiming the package was damaged. This buye...

Shipping an empty 5 gallon bucket

Hello, I am relatively new to selling on ebay, at least in bulk. I have some 5 gallon buckets I thought I would put up for sale but Im confused: Similar listings online average somewhere around 13-16 dollars with free shipping. Some offer ~$8 shippin...

Radio shipped as Media Mail

Can a object with "sound recording" on them be shipped media mail. For instance the object has memory and has songs on them.. Radio (with memory), laptops, PC, hard drives, Ipod, etc..?USPS states that sound recording qualify as media mail but doesn'...

Refund

It has been more than a month(34 days) since the seller refunded. How long do i have to wait, there is no reply from ebay customer service. It will be good if ebay has a service where i can contact customer service directly...Still waiting for help.H...

User avatar by Adventurer
  • 299 Views
  • 12 replies
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How do I get in contact with someone on eBay

I just had a seller ship my package to my address, not the one I gave him. I can't figure out how I can even get in touch with someone from eBay anymore. Can you no longer call them?

User avatar by Adventurer
  • 243 Views
  • 8 replies
  • 0 helpful
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