Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

I want to offer free economy shipping and paid priority shipping

I saw another seller offering free economy shipping and paid priority shipping. I would like to do this as well but can't seem to find a place to do that. I attached a screen shot of the other sellers shipping options. Can anyone offer some assistanc...

Unable to get refund for a Steam game...DEAD END

I had a problem with an eBay seller, and he refused to give me back my refund. What had happened was when I purchased the item he was selling, he sent me a message asking me for my Steam username and said he was going to send it through my Steam prof...

Memorial Day - Shipping

The USPS, UPS & FedEx will be closed on Monday, May 29 in observance of Memorial Day. Push those orders out on Saturday if you can. Even though Tuesday is within the proper parameters, not everyone gets it. Now back to your regularly scheduled progra...

How Long Does The Buyer Have To Ship Back A Return?

I approved a return on May 4th and it is now May 26th and the buyer has yet to send back the item. So it has been 22 days. I am already skeptical about the return and think I may be being scammed. How long do I have to wait before the return can be v...

Excessive shipping charges

I saw an item pop up in another country (Spain) that i wanted (I'm from the UK), it was 30euro BIN, but contact seller for shipping charges, i saw the seller was charging a reasonable 5 euro for shipping within Spain and i know from buying the same i...

Resolved! Seller won't honor his combined shipping rules.

I had this experience today and I was wondering if anyone knows what the correct action for me to take is? This is what happened. I purhcased three books from a seller who has many different books for sale and clearly states he offers combined shippi...

Fake item, counterfeit, help, listing removed

So i recently bought a sweater on ebay and when i recieved the item it clearly showed signs of counterfeit. I have proof with a side by side comparison which is clearly easy to see the fake. The patterns are off and the tag is in the wrong place and ...

eBay Customer Support Representative screwed me

Hello, I'm a seller on eBay, anth.hous, and I recently went through a return process with eBay. I called customer support since I received my item back in a different condition than it was sent and was given a step by step walkthrough to give the sel...

Buyer states they did not receive item but USPS tracking shows "delivered"-Do I wait? Or Act now.

I sent an item to a buyer via USPS 2 day priority mail on May 7th. Buyer contacts me over this past weekend (May 20th) stating that the tracking shows delivered but they still have not received the item. I tracked it and see it shows delivered front ...

Late shipment rate?

I have received a feedback that says: Perfect and super fast shipping! But my late shipment rate goes up! I just don't get it!! Why???

Resolved! Tracking Number

Quick question - Took a chance on an item from a seller that's a slow shipper. waited two weeks to send a nice reminder. The next day item was marked as shipped. The tracking number after 2 days still isn't found by USPS. I usually get tracking numbe...

did not receive an item

I still haven't received my item n no rely from da seller so far n if I guys r following through I bought dis item in April on 22 I even understand there is no digital delivery so plz dnt educate instead help get my money back or da item ...still wai...

Resolved! Local Pick up and Shipping Fees

I planned to ship some items upon their sale but if someone local wins the auctions and they pick up/don't need to pay shipping, how does ebay adjust to eliminate my shipping fees? Do I just invoice the buyer for the total and indicate zero for shipp...

Resolved! I just dropped off the package at USPS but they didn't give me a receipt ,it's that normal?

Hi everyone. I just dropped off the package at USPS but they didn't give me a receipt and didn't even scan it. Just dopped it into a box that with other package. PS : I shipped with USPS first class pkg ( printed label from ebay ) Im new here, just s...

Resolved! Red Mark,.... 'Ship is past due, .... What do I need to do?

Hello:I shipped the package out from Post Office right after having received Payment via PayPal, However, due to 'misrouted' package, it took almost 2 and an half week to reach to the buyer.I e-mailed the buyer twice regarding 'delayed delivery' due ...