Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Package returned by ebay ISD Center without explaination

had a package of a couple toy cars from my other account returned by the International Standard Delivery Center in Fords NJ without an explanation ... no paper work/ tracking notes ... are we stuck with double shipping cost if we reship ... should we...

35 day shipping

I would really like to know what hapend to fast shipping. I ordered two watch bands. one seller told me it would be 35 days shipping time. the other asked I what until the CN new year is over. I get the New Year but the 35 days I do not.

Why don't the shipping options I have chosen for buyers show up in "Shipping and Handling" ?

A little background...• I have not sold on eBay in a while for various reasons, but have a number of items to list and in posting the first three, I have had difficulties getting all of my selected shipping options for buyers to show up. • I have spe...

Presidents’ Day Not a Holiday?

Why isn’t eBay adjusting shipping times due to Presidents’ Day? Specifically, I have a two day handling time item that says ship by Tuesday. It’s already ready to go and is going out Tuesday anyway, but USPS lists today as a holiday.

Managed payments, taxes and shipping for the year

Okay, so I am trying to gather all my information to work on my taxes. I have been doing managed payments for the entire year. I use my pending funds to buy my labels. Therefore there is no paypal record of this transaction. Where do I find out how m...

eBay standard envelope Tracking

I sell a lot of cards. Pokemon, Magic The Gathering, and such, it makes up 90% of my business. I started using the NEW eBay Standard Envelope method and each item gets a tracking number. The problem is, I don't know where to put those tracking number...

freight & customs not refunded

i paid for a listed item which they then could not provide...they refunded me the item cost but i'm still out $125US for freight and customs...how do i retrieve that back?cheers

Ebay collects payment but shipping fee comes out of Paypal

Is there any way to set shipping so that it comes out of the money that ebay collected? Right now ebay collects the money and when I ship, it comes out of my PayPal account. I can't figure out how to change it so the payment comes out of the money eb...

Refunded buyer and now no print label option

I recently sold a Cpu and the buyer claims it doesnt work but it did work perfectly when I sent it out. So I refunded the buyer and now they have to ship it out, problem is I cant find a shipping label to send them. Is it because I refunded them righ...

Ebay please add "customer error" for return reason choice.

Hello eBay .... As a seller it would make sense for eBay to add "buyer error" as a reason for requesting a return. That type of circumstance does happen. Currently the buyer has only the option to give an erroneous reason for a return. Being given an...

Why does ebay want my social security?

A message from ebay under MESSAGES in my EBAY HOME ACCOUNT. Asking me to update my Account. Asking me for my social security number. OMG. I don't give that to anyone except Goverment.This was in reference to raising final value fee by 2.9% plus .30 c...

REFUND...need a HUMAN

Please tell me how to contact eBay.It looks impossible from my side.No doors or service open. It seems medieval.Even the call us is disabled.Please I need my money back.There has to be a simple way as in other stores.Please advise.Cordially,Jean Perr...

Shipping

Hi, I see I was charged on my account for shipping of $5.03. I did not purchase a shipping cost for this item yet and it charged me for it out of no where. It was for Nintendo Wii controller & nun Chuck. I’m going to create the label today, but it al...

eBay step in

Have tried repeatedly to navigate the site and get to the place where I can request eBay to step in. Have waited for an agent in the contact us menu for an hour with no response. Directions tell me to go to my purchases click on the item scroll down ...

Zebra LP2844 printer endlessly printing

When printing directly from the ebay shipping label page, the Zebra LP2844 printer prints the 4x6 label, but then it keeps unloading blank labels endlessly. I have to turn it off. The only solution is to take a screenshot of the label and print with ...