The United States is experiencing severe weather across several regions
of the country, and we are tracking impacts to shipping and delivery.
Our primary concern is that you and your close ones stay safe. However,
you may also be concerned about ship...
A buyer opened a return but then decided to keep the item. I asked them
to close the return, but they haven't done it. How long before this open
return would be closed by ebay so that my money is no longer on hold?
Thanks.
I have a buyer who bought three items and for two days I've tried to
combine purchases to reduce the shipping cost. I keep getting an error
message that Ebay's server is down. Is there another way to do this?
Was it on eBay (or somewhere else) that last holiday season all sellers
were forced to accept returns for like 60 days? I remember reading
something like any purchase made on Black Friday or after automatically
was eligible for returns up until Janua...
“Guarantee requires action within 30 days. If you buy a Christmas
present prior to November 26, eBay will accept no claim even on clearly
fraudulent sales. I bought two Apple AirPod Pros sold as “brand new.”
Both AirPods were defective. Apple advised...
Has anyone experienced this scenario before with Fedex backdating
deliveries? I shipped Fedex through Ebay with a delivery date of 12/10.
On the 10th, the Fedex tracking shows out for delivery, but never
updates delivered. The buyer puts in a claim i...
My customer opened a case due to their package not arriving through the
global shipping program, it indicated that the item was prohibited. The
global shipping specialist emailed to say (after I had to reach out
through ebay's customer service rep) t...
I bought some chandeliers and the seller accepted returns. When I wanted
to return them the seller refused the return, the case was won in my
favour.I ended up being refunded and keeping the items. Seller issued a
civil claims against me and today we...
I am **bleep** as hell but not surprised. Ebays promise to remove
negative feedback for transit delays from COVID (if tracking shows
seller mailed it on time) are NOT being removed! The package was scanned
in at USPS within 6 hours of purchase. Excel...
long story short the package sent to ebays ISD Center in NJ did not make
it, was returned before getting to ebay ... how can I resend package
without having to buy another International label ... ebay never got the
item so it technically the ESUS lab...
Hi so recently started selling and have been using small boxes to send
all my items, which have worked out well domestically, however the
shipping for them internationally sometimes is more costly than the item
itself, and I have heard from some peop...
Buyer paid for her item Saturday night, after mail had gone. Sunday &
Monday were "no mail" days. Today it goes to the mailbox, I come in to
mark it as shipped & that choice has left the drop down choices! Betting
eBay is mad at me now. What the blaz...
Hi, I am a Canadian seller. November 25 I sold expensive Lladro figurine
to the buyer in NY. Item ID 264943291980. Estimated delivery 11-16
business days. Shipped Nov 26 . December 8 buyer asks where's the item
stating that tracking number "is not be...
Does it do any good to edit all your items to increase handling time, to
say 20 days, to help with the current shipping delays? Or does it just
switch once the item is sold, shipped and received its first scan to
change EDD to 2-3 days for priority a...