Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Let's eBay, a platform take the well being of the Earth serious than everyone else !

It's all about how eBay should do shipping ! I believe now is the time to think about get the proper shipping mechanism throughout the community which reduces the carbon footprint and plastics when shipping. I hope we should upgrade eBay as the best ...

I got the wrong product

Hi, I made an order for an item. Iphone xs and it was sent with usps priority mail with its label but it arrived in a fedex package so when I uncovered the package I had clothes. What can I do in that case?

Does anyone have a phone number to reach a live eBay customer representative

Does anyone know a direct phone number to reach a live eBay customer representative....... I am having a ongoing problem with a seller and need to speak with a live person to inform them as to what has transpired.

Possiblity of more shipping probs

Dejoy Dejoy, it appears that more shipping prods are on the harison See link below: https://elmoudjaweb.com/how-louis-dejoy-plans-to-sabotage-the-postal-service-once-more-jaweb/

eBay bulk printing capability

I used to print 100 labels on ebay bulk printing system but from few weeks ago, It started print only about 20 labels only. Do you guys know why this happens?

Shipping to Texas/delays...

Shipped something to Texas several days ago. I haven't seen an update on it for 3 days now. It was supposed to be delivered yesterday so it's late. On the flip side, I ordered something from AZ several days ago. It was also supposed to be here yester...

Bulk Label Printing Capped at 20 labels

Anyone else having issue with bulk label printing? A few weeks ago my bulk label started capping me at 20 items. It used to allow unlimited items to print using the bulk label option.

QR code for shipping

I have already purchased a printable label. Now my printer has laid down and I cannot print it. Is is possible to generate a QR code from that purchase? Or do I need to cancel that label and generate another one requisiting the QR code? Thanks for an...

Reoccuring USPS Nightmares....

So it looks like its Christmas all over again. I realize there is terrible weather around the country right now...I currently have about 25 packages that are literally 1-2 days past the delivery dates (with no movement in the past 3 days) and 4 custo...

Request for return of objects and refund was shut down/DENIED without any help

I bought sterling silver candlesticks for a gift. They arrived with dings and not what I saw in the picture. I asked for a refund and was told to send them back to the seller. I sent them back with pictures and all the documentation asked for. Ebay j...

Ebay doing nothing about the issues going on with the Maryland USPS? Management you still out there?

Why is ebay doing nothing about the issues going on with the Maryland USPS? Management you still out there?? "Maryland congressional Democrats call out U.S. Postal Service leaders as constituents continue to face mail delays" - BALTIMORE SUN | FEB 04...

Return request - wrong item sent

What is the best practice when buyer requests return because the seller (me) sent the wrong item? I would like to send the correct item out right away and enclose a return label for the wrong item I sent (return label would show seller as shipper and...

Packing Slip

PayPal gave me the option of printing a packing slip which I then included in my package. I can't find a similar option in eBay Managed Payments. Can anyone tell me if there is such an option and where to find it? July

How do I get ebay to issue a shipping label with correct price when seller lied about shipping price

Working on a return request for an item that not only is defective but which came postage due. I paid the shipping price in the ad when I bought the item, but the sender/seller lied on the shipping label about the weight of the item so I had to pay 4...

return request, refunded money back to buyer, items was sent and the appeal was still denied

A buyer sent a return request saying one of the items in the set was incorrect. When I tried messaging her through the resolution center, I would get an "access denied" page and it would not let me send her the message. I contacted ebay support and t...