Shipping

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Resolved! I am going to have trouble... impatient buyer complaining in 3 days

How do I handle this? Item was purchased last Thursday evening, and I shipped it Priority first thing Friday morning. eBay promised they would get it Monday (even though it is a 3-day label, lol), and now that it is Wednesday (the date my handling ti...

return money

the seller did not return the money for my order that he did not send

Resolved! problem with eBay new packing slip

eBay's new packing slip only has the item name and description and no buyer name or usually no return name.This is causing me to have to either write the buyer name on the slip (so I can match it with my printed label) or just do one package at a tim...

What's brokerage fee? And do Ebay standard international shipping charge it?

Hi, I have a customer from Canada interested in buying an item, but he's concerned about whether eBay international standard shipping charges brokerage if yes, so how much? To be honest, I don't know about it. Can anyone please help me with that.Than...

USPS Slashes Shipping Rates for 2021! NOT!!!!

In my mail box from PriateShip Ahoy! USPS has announced new rates that will take effect for everyone on January 24th, 2021. They do this every year... there's no way to avoid it This year is unique because USPS put in place a temporary Holiday Price ...

Closed USPS Hubs

OhioKentuckyMichiganIndianaAll closedMichigan Detroit reporting 400 mail trucks in line but hub closed.Same at Kentucky. so stop shipping. Unless you like giving stuff away.

Resolved! Updated buyer w/ tracking "Delayed in Transit" Now buyer wants refund, NOT MY FAULT

I am still a newbie at selling and knew that I would experience a nightmere buyer someday well that day has arrived. The item sold for $18.44 the buyers offer that I accepted, shouldn't have but wanted to promote sales. I update my buyers with tracki...

Buyer wants to return "Damaged Item" but pictures show item is not damaged

Hi! I'm new to refunds on eBay so apologies if something should be obvious to me. A buyer recently wanted to refund one of my items, and the description of the return says the item is damaged, but the pictures only show the box was damaged in shippin...

Shipping problems with USPS not updating history on Tracking

Any body having the same problem I have. USPS is getting lazy scanning packages. Twice this week the USPS Post Office never scanned that they receive it. Then 5 days later, still no updates on eBay, but if you go to USPS.com, all of a sudden the pack...

Helping buyers understand shipping delays and what you need to do - What a joke

So if the package is scanned on time, the buyer says it arrives on time, and its delivered by the latest date you won't get a late shipping rate. If it was scanned on time, the buyer says it arrived on time, and it arrived by the last date available,...

Buyer opened INR, package is in transit arriving late...

...so yeah, buyer on a sale that happened on 29th/shipping the 30th via USPS Priority Mail opened a INR case last night saying "So yeah was supposed to get it last week and it hasn't been delivered yet." on the case. I explained responded by saying t...

Shipping

So i dropped a package off on Monday to USPS, it is now Wednesday and on tracking it still says pre shipment and normally by now I would at least see something be updated in tracking, is this probably just because the Holidays and everything will be ...

COVID HAS HIT INDIANA VERY HARD. MASSIVE SHIPPING DELAYS.

In Indiana, COVID19 has hit us really hard lately and ALL shipping services are short on staff due to this, NOT just USPS. Mind you, they also handle millions of pieces of mail per day. I think I can say that everyone needs USPS. Indiana has the high...

UPS Insurance is useless! Don't waste your money!

Unless you use BRAND NEW, MADE IN THE UNITED STATES boxes, UPS will deny insurance damage claims! I would spend a lot more money keeping twenty different sizes of brand new boxes on hand than I could lose on the occasional damage. Unless you are sell...

Can't I cancel it after the sender creates the label?

Dec 08, 08:04Shipper created a label, UPS has not received the package yet. After the buyer made the label, I...I requested a partial refund.I wonder what to do at times like this.* The package is not currently received by the UPS.