Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipment stuck .........

Hi all!So I had a buyer purchase thru the GSP.. I shipped out and it arrived in KY the 26th of January.. The new tracking label was created and welp.. thats it. My buyer has been patient so far as they can see when I shipped and when it arrived in KY...

Resolved! Sales tax table help

Hey guys, so I went to create a listing and noticed the option for applying sales tax on a per state basis. I have only sold a few things but every time the sales tax was deducted automatically - has something changed? Do I now need to set up a sales...

Contacting an EBay customer service representative.

Anyone know how to get in touch with an Ebay representative? I bought a desk chair but learned it was the wrong size. I contacted the seller and they said that I had to pay for the return. $200 on $600 chair seemed nutty so I let it go and went to Eu...

Seller's NOT protected

I have an item that was shipped on January 27th going to PR. I uploaded tracking and the package has not tracked since Jan 29th..... Why is the ONLY the buyer protected and NOT the seller? You do the things your supposed to do and bc of the mail it i...

USPS Claim Delay

Hello all, I wanted to start a discussion to see if any other sellers are having challenges with USPS damage claims. I pack my sold items pretty darn well; but as we all know, we can't control what happens to a package once we leave it with the carri...

Suggestions from seasoned buyers

Bought a teacup and arrived with broken handle (Ipaid shipping). How should I handle? 1. Return to owner IF he accepts and pay shipping again? (shipping cost more than teacup). 2. Somehow contact ebay and let them know that the teacup was broken and ...

Monday February 15th is Presidents day

No mail.

"Guaranteed delivery date" changed two days AFTER payment sent.

Purchased an item with a so-called "guaranteed delivery date" February 13th. Payment was made on February 8th. The confirmation email clearly states: Guaranteed delivery Feb 13th. Seller waited until February 10th to ship the item. On February 11th, ...

Return Label

I bought an apple ipod , when I receive it , Its far from original , but the seller said that its brand new , He was a big lier , now I want to return , and I need a return Label, but he said that ebay give you a label,please help me, without that la...

Resolution Delay?

I bought an item advertised as "open box." When I received the headphones they were well used, were yellowed from cigarette smoke, smelled, and the black ear covers were falling apart. I started the process of returning them and now the seller claims...

Seller won’t confirm return address

Hi Ebayrs, The seller (local) has attempted to set up freight to return a damaged refrigerator. He’s clueless. I’m hiring a mover and returning it to the return address provided to Ebay. The seller won’t verify it. I’ve given him the opportunity to m...

Ridiculous long shipping time (expected in june)

Hi all.I bought some items on ebay, most are expected to arrive by may/june.So my question is , what if these items never arrive?Can I still get a refund at that point. I just paid for them so no tracking yet, unsure if that will come as they all com...

Resolved! What's up with shipping rates?

Over the past 3 days I've sent 3 identical packages all weighing 4 oz via 1st Class through USPS. 2 days ago it was $3.12, yesterday it was $3.49 and today it was $3.22. Over the past 90 days for identical packages as mentioned above I've paid as lit...

eBay International Standard Delivery - Tracking resetting

This has happened a few times now.Ship out the package using the "eBay International Standard Delivery".Buyer states their package is late. Check the tracking number. Shows it made it to rendondo with eBay. Shipped out from there.Then I put the track...

Shipping Label is Wrong

The last few times I've shipped, heavy large items, the shipping calculator tries to sell me a label for an large envelope. The price is great, but I can't believe the USPS will let me label a very large box as an envelope. The seller, of course, soe...