Shipping

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Combine Shipping cost

I sold seven different items to one buyer. He has been charged shipping on each item. I would like to combine the shipping to a less cost. How do I do it.

Hello! I am a customer that ordered a package from a seller on Ebay and it is being shipped by USPS. It's been saying the package is in transit for the past 5 days. I was wondering will I still get the package or is it officially lost in the mail? Ca...

Tracking

How do I track my order?

Item not received

I bought 2 skirts Women Girls Pleated Skirt School Dress High Waist Skirt Short Mini A Line Skirt One ebay stepped in to refund due to it being extremely short for my daughter. The other didn’t arrive. They said they refund 10.13. I have yet to recei...

eBay Money Back Guarantee should be extended to 45-60 days due to Slow Shipping due to COVID-19

I just got off the phone with eBay, who was unwilling to budge on the 30 day window for the eBay Money Back Guarantee for an item not being delivered at all. I delayed making a claim and am outside of the 30 day window for 2 reasons:1) When making an...

free shipping

I'm just getting back into selling on ebay. I'm posting something on my phone. I put that the shipping cost is free for buyer, I pay. I can't post it tho, because it keeps saying "YOU MUST ENTER A SHIPPING COST". What??

Listing Set to Local Pickup / Buyer with foreign address

I recently listed a doll for sale, and thought I had set the listing as I always do with calculated shipping paid by buyer. The item sold and has not been paid for yet, but when I go to check the sale info it says it’s now an item for local pickup an...

USPS Delays- Packages and Meds

My packages have been and still are delayed, no biggie...I can be patient as a buyer. What is scary is all the people relying on USPS deliveries of their meds! Some people can’t drive to a pharmacy, so rely on the USPS—those folks are really up a cre...

SELLERS WAKE UP! Shipping Delays - eBay Extends Time for INR Cases

New Announcement regarding shipping delays. Helping buyers understand shipping delays and what you need to dohttps://community.ebay.com/t5/Announcements/Helping-buyers-understand-shipping-delays-and-what-you-need-to/ba-p/31412134 I *just* filed and I...

Item stuck in eBay Global Shipping Center

I purchased a Christmas gift from the states that shipped with GSP (had no other option) and it has been stuck in Erlanger for about a week now with no movement! I am scared it was damaged or lost. What can I do? At this point I have given up hope th...

In Transit, arriving late...FOR 96 HOURS

I found on eBay a replica of a cherished stuffed animal my brother had as a child and bought it for his son (my nephew) for Christmas. It shipped a week ago, and seemed normal. For some bizarre reason, it is sent to Nashua, New Hampshire (I live in R...

USPS Not Scanning Package Accepted (Counts Against Seller Standards)

I dropped off a box on the 4th, it was scanned accepted on the 8th. I mailed two packages on the 7th, they were scanned accepted on the 8th. All three of these will count against my top rated seller status, WHY? I have no control over the USPS scanni...

Returning Trading Cards

I have a buyer who purchased a trading card that he wants to return and I amnot comfortable with that. I listen no returns for many reasons. Selling trading cards is a delicate nature and damages can be done due to the most minor mistakes. When the c...

Shipping insurance

Hello, I will (hopefully) soon be shipping some items that may sell for $300 -$1000. What I normally ship is books and comics. My question is about third-party shipping insurance. how has your experience been? Would you recommend Shipsaver versus shi...

USPS Automatic Package Verification System Issues

The APV system seems not to be working right. I mistakenly underpaid and no correction. I also overpaid to see if the system is working and once again, not working. Had packages returned with zero scans and no history as well.